[Andre Flores]

Hello, Tilman!

1). Do you mean that by hiding parameters titles in the Accommodation Type widget you have also got them hidden on the accommodation type detailed pages? I have checked it and it was not the case on my end. Make sure you are using the following CSS rule to hide titles in widget specifically:

.mphb-widget-room-type-attributes .mphb-attribute-title {
	display: none;
}

2). You may have available rates displayed on any page by adding [mphb_rates] shortcode, so your Guests could see available rates for specific accommodation types. Choosing among available rates before going to checkout is not an option, unfortunately, however, you may enable “Skip search results page and enable direct booking from accommodation pages.” option under Accommodation ->Settings in order to allow your Guests to proceed to checkout right after selecting desired check-in/check-out dates. This will allow avoiding an additional step for your Guests and choosing desired rate without checking search results once again.

3). Unfortunately, this is not an option as well, however, again, you may use [mphb_services] shortcode to list all or specific services on any desired page, so your Guests could see which ones are available

4). Are you referring to these elements spacing? https://prnt.sc/sx2e7v If so, you may add more spacing there by adding the following code under Appearance ->Customize ->Additional CSS:

body.single .mphb_room_type .single-room-reservation-form .mphb-reserve-btn-wrapper {
	margin-bottom: 2.5rem;
}

5). There are several ways of eiting accommodation type (single) pages, you may check them all in this article.

Regards,
Andre

[Andre Flores]

Hello, Giovanni!

The error usually means that there is something wrong with the export link itself. Make sure there are no spaces before/after the link when you paste it to Booking/VRBO interface. Also, register a free demo and try pasting its export link to your booking platform, in order to find out if the issue is related to your website iCal link specifically.
If the issue persists, do not hesitate to submit a request to our Help Desk.

Regards,
Andre

[Andre Flores]

Hello, Patrick!

1). You may use testing credit card numbers in order to check how it works, you will find them here. In order to be able to use Stripe payments, other than credit card, you should make sure to set up Webhooks. Check this article on how to do that properly.

2). Unfortunately, there is no such option by default. There are native customer e-mails in Hotel Booking plugin, which are sent regardless of the payment method. Your Customers may also get the e-mails/notifications from payment platforms separately, however, it is not controlled by the Hotel Booking engine.

3). Such option is not available within default plugin functionality. If there is an additional fee charged by Stripe, you will need to add a note to your Guests, so they are aware of it before proceeding with the payment.

Regards,
Andre

[Andre Flores]

Hello, Talha!

Add the following code under Appearance ->Customize ->Additional CSS:

@media (min-width: 992px){
#menu-item-178 a {
	width: 65px;
}}

This will make the e-mail displayed in one line: https://prnt.sc/swf4pr.

Regards,
Andre

[Andre Flores]

Hi, Aaron!

Thanks for your up-vote, I have added it to the existing feature request.

Regards,
Andre

[Andre Flores]

Hello, Kerry!

In order to assist you with styling, I will need the live example. Kindly submit your request to our Help Desk providing your website URL and temporary access to WordPress dashboard (optional).

Regards,
Andre

[Andre Flores]

Hello, Andor!

As far as I know the issue has been resolved in ticket #27257. The issue was caused by non-secured (HTTP) image link included in one of CSS rules under your Themify custom CSS section.

Regards,
Andre

[Andre Flores]

Hello, Aaron!

I am glad that you have managed to resolve the issue. It would be appreciated if your share your solution with other users, in case they face the same issue.

Regards,
Andre

[Andre Flores]

Hello, Jim!

The “Details” section you can see in the documentation is a screenshot of the front-end, not the back-end. It is added in the documentation, so you could see how the section looks like on your website depending on capacity configuration.

Regards,
Andre

[Andre Flores]

Hi, Aaron!

Thanks, we will check your request in more details and help you to resolve it.

Regards,
Andre

[Andre Flores]

Hello, Prenesh!

Unfortunately, there is no option to categorize seasons or rates by default.
As for the shortcode, you should make sure to replace 999 with your accommodation type ID. You may get the ID by navigating to Accommodation ->Accommodation Types and hovering the desired accommodation type.
I would ask that you submit a request to our Help Desk regarding issues with 2021 season and errors you have got.

Regards,
Andre

[Andre Flores]

Hello, Ashley!

Please try copying the key and pasting it to any text editor, in order to check that the key is correct and there are no spaces before and after the key. After that, navigate to the License tab, clear the License Key field and save changes. Once it is done, paste the new valid key without any spaces and save changes once again – this should work.
If the issue somehow persists, kindly submit a request to our Help Desk.

Regards,
Andre

[Andre Flores]

Hello, Aaron!

You should make sure your Browser and Server API keys are valid and inserted in MotoPress settings first. If you are sure they are valid, I would ask to submit a request to our Help Desk providing temporary access to your Dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Cindy!

I am glad that you have managed to resolve the issue, thank you for your feedback. I hope you are enjoying the Hotel Booking plugin 🙂

Regards,
Andre

[Andre Flores]

Hello, Ashley!

As I can see you have purchased Aquentro theme and Checkout Fields add-on for Hotel Booking. Please make sure you are using correct license key for the theme, you may get it right in you personal MotoPress account: under the Purchases tab click “View Licenses” link next to the Aquentro theme purchase in order to get the license. If you still face difficulties with activating the license, feel free to submit a request to our Help Desk.

Regards,
Andre

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