J. Davis

Forum Replies Created

Viewing 15 posts - 3,046 through 3,060 (of 3,452 total)
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  • in reply to: MotoPress content editor multiple galleries on one page #406328

    Hi John,

    We need more details to understand the issue. Could you specify what exactly gallery you use? Do you use slider or grid gallery? What version of plugin you use? Screenshots and examples are appreciated.

    Best regards,
    John

    in reply to: Filter category #404823

    Hi,

    We collect the feedback form the customers. Thank you for your request. Its priority is increasing with each comment.

    Best regards,
    John

    in reply to: Youtube Resize video on page #404807

    Hi Daniella,

    We have tested reduce codes and it is functioning properly with Emmet theme. Have you tried to use our MotoPress WordPress Page Builder for adding YouTube videos? You can resize it manually with your mouse. No codes are required.

    Best regards,
    MotoPress Team

    in reply to: Remove breadcrumbs #404676

    Hi Matt,

    We’ve added your suggestion to features’ list. We’ll keep this in mind. Have a nice day.

    Best regards,
    John

    in reply to: Trying to upgrade to Pro from Lite #404214

    Hi Lloyd,

    Thank you for solving the request by yourself and sharing your experience here. Have a nice day.

    Best regards,
    John

    • This reply was modified 8 years, 9 months ago by J. Davis.
    in reply to: Portfolio page categories and blog categories #401997

    Hi Veronika,

    Thank you for your research. We appreciate it.

    Best regards,
    John

    in reply to: text on slide not visible on small screens (cellphone) #401137

    Hi Steve and Katie,

    First of all make sure you use latest version of plugin. Currently it is 1.3.5. Then check if you have added all the sliders (Mobile, tablet and Desktop) to the page you try to preview. If it is not still helpful you can submit request providing admin login details. We’ll have a closer look at it.

    Best regards,
    John

    Hi Denis,

    Seems like something is wrong with your WordPress. I would recommend you to try and create page using default WordPress editor. Save changes and try to edit it later. Is there the content you added?
    Also it might be cache issue. Try to clear it.
    If nothing is helpful you can submit request providing admin login data. We’ll have a closer look at it.

    Best regards,
    John

    Hi,

    Category description box does not allow to build content using TinyMCE and content editors. You should customize category description layout editing files I guess.

    Best regards,
    John

    Hi,

    Probably there are some issue on your server side. Try to contact your hosting provider asking them to check your server configurations.
    If it is not helpful you can submit a request to our support team providing admin login data.

    Best regards,
    John

    in reply to: Change Border Color #398522

    Hi Claudia,

    You can set border type, width, color and radius using Element Style Editor. Please refer to this guide.

    Best regards,
    John

    Hi David,

    I’ve managed to replicate the issue with WooCommerce Integration addon. We’ll pay attention to this. Thank you for your help.

    Best regards,
    John

    in reply to: the slider mobile and tablet does not appear #398482

    Hi,

    Make sure you have added Tablet and Mobile sliders to the page under the Desktop one. If all the plugins are there on the page I would ask you to submit a request providing admin login details. We’ll have a closer look at it. It should function properly.

    Best regards,
    John

    Hi Mohan,

    Thank you for sharing your experience with others. For users who use CloudFlare too:
    CloudFlare plugin for WordPress
    Guide on how to configure plugin

    Best regards,
    John

    in reply to: Sliders for viewing on phone/tablet #396433

    Hi Katie,

    Please refer to this topic reply.

    Best regards,
    John

Viewing 15 posts - 3,046 through 3,060 (of 3,452 total)