J. Davis

Forum Replies Created

Viewing 15 posts - 2,986 through 3,000 (of 3,452 total)
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  • in reply to: Bug with MotoPress, blank page #438020

    Hi Dessaint,

    It looks like a server side issue. I would recommend to contact your server administrator to check memory_limit or server space. Probably it is out of memory to handle that request.
    You can also try to deactivate useless plugins and remove them.

    Best regards,
    John

    in reply to: contact form on home page error #438016

    Hi Richard,

    Probably there is something wrong with Mail Function at your server. I would recommend you to set up SMTP at your WordPress to send the emails safely. You can use free plugins to set up SMTP at your WordPress.

    Best regards,
    John

    in reply to: motopress editor dont stop loading… #438012

    Hi Raffy,

    I’m sorry but could you provide more information about your case? What are the versions of plugin and WordPress? What license plan you ordered? Are there any content at your page or it new created page? What solutions provided at this forum you tried?

    Best regards,
    John

    in reply to: Never Ending Spinning Gears when try to edit slide #436109

    Hi,

    Please submit a request providing admin login data. We’ll take a closer look at your WordPress installation.

    Best regards,
    John

    in reply to: Prebuilt Layouts feature #434408

    Hi Hence,

    Currently you can create Page Layouts manually following this guide https://motopress.com/documentation/wordpress/plugins/content-editor/developer-docs/custom-templates/

    Best regards,
    John

    in reply to: Blog Excerpts in Default Layout #434401

    Hello Adam,

    Unfortunately I can not see Emmet theme installed by link you provided. We’d like to know what Blog type you used? You can submit request providing admin login data and we’ll check theme settings for you.

    Best regards,
    John

    in reply to: Getting Internal Error on Content Editor for WordPress 4.6 #434390

    Hi,

    Probably there is conflict with your theme. You can submit request providing admin login details and website URL.

    Best regards,
    John

    in reply to: Multiple event heads and link to information #434385

    Hi,

    I’ve added your suggestion to our feature request list. We’ll keep this in mind.

    Best regards,
    John

    in reply to: Getting error message on /wp-admin page #434382

    Hello Patty,

    Make sure you use latest version of WordPress Page Builder. At this moment MotoPress Editor version is 2.1.1. If it is up to date I would ask you to submit a request providing access to your WordPress and server.

    Note: do not provide access here as it is public forum

    Best regards,
    John

    in reply to: How to change "leave a comment" text in Grid to Spanish? #434381

    Hi Pedro,

    You do not need to edit any file in order to remove comments and date. You can simply find the property to hide meta data within Posts Grid element.

    Best regards,
    John

    in reply to: Timetable using Internet Explorer #434369

    Hi Matt,

    Make sure you use latest version of plugin. Also try to test it on another PC. If it is the same you can submit request providing all the details.

    Best regards,
    John

    in reply to: Filter category #433149

    Hi,

    Unfortunately it is not added yet but we keep it in mind. Thank you for you interest.

    Best regards,
    John

    in reply to: motopress editor dont stop loading… #432543

    Hi,

    If it works on another PC then issue is on your side. Could you specify OS and browser you use with its versions? You can also submit a request providing admin login data and we’ll test plugin on our side.

    Best regards,
    John

    in reply to: Prebuilt Layouts feature #432541

    Hi Hence,

    Could you specify what exactly layouts you mean? Is it page content layout or style presets? Please specify it more detailed so that we could provide you with solution for MotoPress WordPress Page Builder

    Best regards,
    John

    in reply to: How to customize the modele of Front page for Artwork theme ? #431136

    Hi Shelly,

    Make sure you installed and activated Artwork Theme. Also check if Artwork Theme Engine plugin is installed. This plugin is integrated into theme. You can also download it here

    Best regards,
    John

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Viewing 15 posts - 2,986 through 3,000 (of 3,452 total)
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