- This topic has 6 replies, 3 voices, and was last updated 5 years, 5 months ago by J. Davis.
- December 19, 2016 at 12:45 pm #437952Dessaint FabienGuest
I bought Emmet theme on Template Monster, included MotoPress Content Editor.
I install it on my wordpress website, but he doesn’t work correctly. I installed MotoPress Content Editor, when I want to create or edit a page or article, I have a blank page, I can’t use it, I’m obliged to uninstall MotoPress Content Editor for edit or create.
I tried with others templates, it’s the same problem, i tried to wordpress 4.7 and 4.5.4 it’s the same.
Can you help me ?
Thanks.December 19, 2016 at 2:50 pm #438020J. DavisKeymaster
It looks like a server side issue. I would recommend to contact your server administrator to check memory_limit or server space. Probably it is out of memory to handle that request.
You can also try to deactivate useless plugins and remove them.
JohnDecember 19, 2016 at 3:05 pm #438036Dessaint FabienGuest
I tried to desactivate others plugins but it’s the same problem.
My MotoPress Content Editor is in 2.0.2, how i can update ?
I try to contact my server administrator.
Regards.December 20, 2016 at 2:34 am #438344andyParticipant
I have the same problem. have increased the memory limit, but it’s still not working.December 20, 2016 at 8:49 am #438413J. DavisKeymaster
Hi Andy and Fabien,
That’s rather strange as WordPress Page Builder is running properly on our side. Could you submit a request providing access details to check MotoPress for you?
JohnDecember 21, 2016 at 11:27 am #439137Dessaint FabienGuest
I gave you the acces detail by mail yesterday, you received it ?
Regards.December 21, 2016 at 12:23 pm #439151J. DavisKeymaster
Thank you for provided information. I’ve found that there was 64M only set fr memory_limit. I’ve managed to increase its value to 128M via php.ini file on your server and pages can be created successfully as well as Page Builder.
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