J. Davis

Forum Replies Created

Viewing 15 posts - 2,956 through 2,970 (of 3,452 total)
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  • in reply to: Show One-Off Events in Calendar #449065

    Hi John,

    I’m sorry but I’m not really sure I understand your question correctly. Could you specify it more detailed? Screenshot and examples are appreciated.
    You can also submit a request so we’ll be able to take a closer look at this.

    Best regards,
    John

    in reply to: Change Mobile Menu #449061

    Hi David,

    Yes, you can modify theme installing Child Theme. Or you can search for special plugin to replace menu easily.

    Best regards,
    John

    in reply to: Content editor stays at "loading" mode #449056

    Hi Trent,

    It is rather troublesome to define the issue without access to your WordPress, theme, plugins. Probably there is conflict with other plugin or theme. I would recommend you to deactivate all the plugins except MotoPress Content Editor and check if it works. Then activate plugins one by one testing if Page Builder is loading properly. Thus you will find a plugin that causes an issue.

    Best regards,
    John

    in reply to: Video makes slide appear too long. #449050

    Hi Philip,

    Slideshow duration does not affect Video time. Video will play to the end even if slideshow duration is 1 second. The logic is to play video and then run other stuff of the slide.
    So you can simply reduce the slideshow delay not to wait for 14 seconds after the video is over.

    Best regards,
    John

    in reply to: bug? #448298

    Hi Juan,

    I’m sorry but I’m not really sure I understand question correctly. Could you submit a request describing the issue more detailed? Also provide us with admin access if it is possible. We’ll take a closer look for you.

    Best regards,
    John

    in reply to: Fatal Error #448297

    Hi Darryl,

    It looks like PHP version is out of date on your server. I would recommend you to contact your server administrator and ask him to update PHP version at your server.
    Also you can submit a request providing admin login details. Will take a closer look at the issue.

    Best regards,
    John

    in reply to: Getting Internal Error on Content Editor for WordPress 4.6 #448296

    Hello,

    Yes, we are sorry for a delay. Let us know if we can do anything else for you.

    Best regards,
    John

    in reply to: Profit Lite Start page in different languages #445958

    Hi Inga,

    You can try to use WPML plugin with String Translation module. You will be able to translate widgets content and sections’ information.

    Best regards,
    John

    in reply to: motopress editor dont stop loading… #445957

    Hi,

    Probably there is conflict with other plugin installed at your WordPress. Try to deactivate plugins one by one testing Page Builder to find one which is causing an issue.

    Best regards,
    John

    in reply to: Blog Excerpts in Default Layout #445948

    Hi Adam,

    You can also try to use Posts Grid element in Page Builder by MotoPress. It allows to control the length of description easily. Also it is flexible in post type filtering.

    Best regards,
    John

    in reply to: Post Content is missing/not showing when Editing a Post #445931

    Hi Kim,

    Are you sure your issue is the same like in this topic? As far as I understand your questions is related to Artwork theme? Please clarify your questions in its topic or submit a request. Thank you for understanding.

    Best regards,
    John

    in reply to: Page Editing With Motopress Not Loading #445929

    Hi Maria,

    Probably there is conflict with other plugin. You can try to deactivate plugins one by one testing Page Builder to find one that caused an issue.

    Best regards,
    John

    in reply to: Fatal error: Class 'MPCETemplate' not found in #443524

    Hello Jordi,

    Seems like you use out of date Lite license. You should remove it from your WordPress and install one from WordPress.org https://wordpress.org/plugins/motopress-content-editor-lite/ It does not require license activation any more.
    We would also recommend to try MotoPress Slider in action https://wordpress.org/plugins/motopress-slider-lite/

    If you like the plugins and want to use all the features you can upgrade to Pro version selecting one of licenses https://motopress.com/plugins/

    Best regards,
    John

    in reply to: Motopress editor shows blank page #443518

    Hi Kim,

    There are Works post types output at the Front page of Artwork theme. You should go to Dashboard>Works>Add New. Don’t forget to attach featured image.

    Best regards,
    John

    in reply to: Page Editing With Motopress Not Loading #443513

    Hi Enrique,

    There are a lot of templates at TemplateMonster. We need to have a closer look at your theme to advise you what could be the problem.
    You can check MotoPress license activation and make sure you use latest version of plugin. Also try to deactivate other plugins and try our WordPress Page Builder without them to find if some may cause a conflict.

    Best regards,
    John

Viewing 15 posts - 2,956 through 2,970 (of 3,452 total)