Andre Flores

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Viewing 15 posts - 1,396 through 1,410 (of 1,932 total)
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  • in reply to: Option to only have deposits for bookings that are more than 6 weeks away #1023380

    Hello Carla,

    In this case you may disable sending out automatic e-mails with the balance due to your Guests and control the process manually – you may do that under Accommodation ->Extensions ->Payment Request tab: https://prnt.sc/v9xzjw. Simply set the User Pays option to “Deposit” under Accommodation ->Settings tab and allow your Guests paying the remaining amount on arrival. For those, who you want to pay online, you may send payment request manually directly from the booking page: https://prnt.sc/v9y10a.

    Regards,
    Andre

    in reply to: Plugin generates no PDF file #1023375

    Hello Sebastian,

    I have checked the “Generate Invoice” option and was able to get valid PDF file opened in a browser tab. I suggest that the issue may be caused by your server configuration, have you tried uploading any PDF file to your library and opening it in a browser tab? Does it work fine?
    It may happen that the PDF file type is not supported due to your server-specific configuration. If this is not the case, kindly submit your request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: How do I retrieve the status of a booking #1022933

    Hello James,

    Thank you for sharing your experience, it is much appreciated. It is really great that you have been able to implement such a feature, it has been requested by some Hotel Booking users recently. We also do have this feature request in mind and consider it for future plugin updates.

    Regards,
    Andre

    in reply to: Stripe – No such payment_intent #1022932

    Hello Karl,

    There should be no issues with the Hotel Booking and Stripe integration since Stripe is used by multiple users without any issues.
    Kindly submit a request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: services in the room page #1022928

    Hello Maria,

    You may add a shortcode to any template file, e.g.:

    echo do_shortcode( '[mphb_services ids="26,31,35,40"]' );

    For more information refer to this thread.

    Regards,
    Andre

    in reply to: Generate Invoice for Client #1022598

    Hello there,

    We are delighted to let you know that we have just released the great PDF Invoices add-on for Hotel Booking, make sure to check it out now!
    Do not hesitate to get back to me if you have any questions.
    We are also open to any suggestions related to add-on improvement, so feel free to share your thoughts about by commenting this thread.

    Regards,
    Andre

    in reply to: Print a reservation sheet for guests and export to spreadsheet #1022585

    Hello there,

    We are delighted to let you know that we have just released the great PDF Invoices add-on for Hotel Booking, make sure to check it out now!
    Do not hesitate to get back to me if you have any questions.
    We are also open to any suggestions related to add-on improvement, so feel free to share your thoughts about by commenting this thread.

    Regards,
    Andre

    in reply to: Currency Switcher with reservation rooms #1022539

    Hello Hevilat!

    Please note that there is no functionality for multiple currencies in the Hotel Booking plugin by default. We do have such a feature request though and I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding this feature to one of the plugin future updates.
    As for the WOOCS – WooCommerce Currency Switcher plugin, it can be used for WooCommerce products only, it can not be applied to accommodations themselves. I am afraid I can not recommend this plugin to achieve what you need.

    Regards,
    Andre

    in reply to: Pending Payment Time / Woocommerce Payment Integration #1022537

    Hello, Daniel!

    That is correct, the status is “Pending Admin” in case of using offline payments via WooCommerce Payments only. If using in-built offline payments, the status is usually “Confirmed” – this is the reason both Admin and Customer get “Confirmed booking e-mail”. When using Direct Bank Transfer, I would recommend to include a note to your Guests about the order automatic cancellation in case of not receiving payment within specific amount of time – you may add this note to the payment instructions within the payment gateway.

    Regards,
    Andre

    in reply to: Problem with demo installation #1022535

    Hello Esteban!

    Kindly submit your request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: services in the room page #1022534

    Hello Maria,

    You may use the [mphb_services] shortcode for this purpose, specifying exact services ID’s in it, so specific services are displayed on the page only, e.g.: [mphb_services ids=”26,31,35,40″]: https://prnt.sc/v8hb9p. You may get the service ID by hovering the service under Accommodation ->Services tab: https://prnt.sc/v8hc9o.

    Regards,
    Andre

    in reply to: Search Results #1022531

    Hello there,

    In order to avoid this from happening you should navigate to Accommodation ->Settings and enable “Skip search results page and enable direct booking from accommodation pages.” option there.

    Regards,
    Andre

    in reply to: Enable/Disable Accommodation and Booking Menu Items #1022524

    Hello Maria!

    Thank you for sharing a solution you are using. I would also like to thank you for all the other concerns you have mentioned, we will definitely take them into consideration.

    Regards,
    Andre

    in reply to: Enable/Disable Accommodation and Booking Menu Items #1022516

    Hello Martin!

    Thank you for your suggestions, it is much appreciated. I will make sure to pass them all to our developers. As for the plugin updates, several other features have been added to the Hotel Booking plugin along with some minor fixes since this topic was created. Please note that we select features for development by their popularity, so I am sure our developers will get back to your request as well.

    Regards,
    Andre

    in reply to: How do I retrieve the status of a booking #1022045

    Hello, James!

    Thank you for your detailed feedback, it is much appreciated. I have consulted with our developers and they informed me that booking statuses are stored in post_status column of the wp_posts table. I hope this helps.
    It would be also nice to see live result of what you have been able to achieve in regards of displaying guest booking information on front-end, I am sure many Hotel Booking users are interested in this as well.

    Regards,
    Andre

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Viewing 15 posts - 1,396 through 1,410 (of 1,932 total)
1 2 3 … 93 94 95 … 127 128 129