Andre Flores

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Viewing 15 posts - 1,126 through 1,140 (of 1,926 total)
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  • in reply to: Unable to add SVG files in body #1064727

    Hello Ruxandra,

    Kindly submit your request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Checkout Payment Amount #1064724

    Hello Robert,

    You are most welcome, I am glad that the solution worked for you! It would be very much appreciated if you leave your positive feedback about the Checkout Fields add-on at: https://motopress.com/products/hotel-booking-checkout-fields/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Add info in all booking #1064721

    Hello Maurice,

    Kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: New WordPress 5.6 Update and Slider compatibility #1064718

    Hello Trevor,

    Kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Rooms not bookable #1064716

    Hello Jonas,

    You should make sure to create translations of accommodation types for all the languages first, otherwise they will not be able in other languages. Check this article with instructions on how to translate the plugin via WPML properly.

    Regards,
    Andre

    in reply to: Rooms not bookable #1064715

    Hello Bruno,

    In order to make your accommodation type available you should make sure to have at least one accommodation generated for each accommodation type, create seasons for future dates and set up rates for each accommodation type including those seasons. You will find detailed directions on how to do that in this article.

    Regards,
    Andre

    in reply to: Rooms not bookable #1064712

    Hello Lee,

    I am glad that you have managed to resolve the issue.

    Regards,
    Andre

    in reply to: Add cleaning costs for total stay #1064710
    This reply has been marked as private.

    Hello Maurice,

    Thank you for your suggestions, it is much appreciated. A workaround would be having services created in the back-end but not assigned to any accommodation type – this will make sure these services are not displayed on the front end. Once you need to add them to existing bookings, you will need to assign the service in question to corresponding accommodation type and then add it in the booking. As far as I know your guests will not be charged automatically for such added services, however the invoice will be affected by the service price. So you will be able to charge your guests locally for such added services.

    Regards,
    Andre

    in reply to: Add cleaning costs for total stay #1063030

    Hello Jonas,

    In order to do that you should select Per accommodation / per night type and set the Limit option to “1”: https://prnt.sc/xfkcwr – this will make sure your guests are charged once per the whole stay.

    Regards,
    Andre

    in reply to: New WordPress 5.6 Update and Slider compatibility #1063026

    Hello Trevor,

    I am glad that it is working fine for you now 🙂

    Regards,
    Andre

    in reply to: Damages Fee thru Payment Request #1063025

    Hello Thomas,

    You are always welcome.
    It would be very much appreciated if you leave your positive feedback about the Payment Request plugin at: https://motopress.com/products/hotel-booking-payment-request/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Payment method #1063024

    Hello Karl,

    Sure, you may open the booking in question and click the payment ID a the Additional Information section in order to find out what payment method was used: https://prnt.sc/xfjkad ->https://prnt.sc/xfjlwt.

    Regards,
    Andre

    in reply to: Checkout Payment Amount #1063023

    Hello Rob,

    Sure, you will just need to remove added translation and changes will be reverted back.

    Regards,
    Andre

    in reply to: New WordPress 5.6 Update and Slider compatibility #1062550

    Hello everybody,

    I am delighted to let you know that the MotoPress Slider plugin has just been updated and should work fine with the latest WordPress version now. Feel free to update the Slider to the latest version v. 2.2.0 in order to have it working.

    Regards,
    Andre

Viewing 15 posts - 1,126 through 1,140 (of 1,926 total)