[Andre Flores]

Hello Helen,

I am sorry for the delay, I have passed your request #36149 to the specialist in charge, you will get the response shortly.

Regards,
Andre

[Andre Flores]

Hello Maurice,

The Toolset plugin is not included in Booklium theme, I am not sure where it came from in your dashboard. The Booklium theme includes following plugins:

Another MailChimp Widget
Categories Images
Getwid
Hotel Booking
One Click Demo Import (for the first theme installation)
SVG Support

Regards,
Andre

[Andre Flores]

Hello Dumitru,

Thank you for your up-vote, it has been counted. If there are more requests from other users, we might consider implementing this feature in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello Blake,

That is correct, there is no option to set the number of hours, however, this is how the plugin functions by default. Unfortunately, this can not be changed in any way. The interval of 12 hours is added automatically and it may happen that the notification arrives some hours earlier/later than expected.

Regards,
Andre

[Andre Flores]

Hello there,

Unfortunately, there is no pending payment email available for sending to either admin or customer. However, if you use the Payment Request add-on, then the email will be sent to customer with the link to pay the balance due, so he will definitely not miss the payment.

Regards,
Andre

[Andre Flores]

Hello there,

Thank you for your detailed feedback and sharing your experience. Basically, this is how Booking Buffer feature works in the Hotel Booking:

1. The Booking Buffer is NOT added to the export file, as external platforms have their own buffer options, which may be configured directly in their settings;
2. The Booking Buffer IS added to all the bookings on the website, including the ones imported from external platforms. The Booking Buffer in the Hotel Booking is applied to specific accommodations, therefore, if the imported booking is related to the same accommodation, then the buffer option will be applied to it as well.

I hope this makes sense.

Regards,
Andre

[Andre Flores]

Hello Maciej,

I was unable to replicate any issues editing Aquentro locally: https://prnt.sc/10iqhes. Kindly submit a request to our Help Desk, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello George,

Both Loco and WPML should form fine for translating Appointment Booking plugin. However, we are still improving translations in the plugin, so it should work better in the next plugin releases.

Regards,
Andre

[Andre Flores]

Hello Francesco,

You may add a space before m² in language files. Simply translate “m²” to ” m²” (with a space before the m), so the space is added on the front-end: https://prnt.sc/10iq2aw.
As for the date and time format, it can be adjusted per your desire under Settings ->General tab of your dashboard: https://prnt.sc/10iq35m.

Regards,
Andre

[Andre Flores]

Hello Walter,

Thank you for the up-vote and your suggestions, it is much appreciated. As for the point 1, there is already an option to apply deposit to bookings made in at least X number of days prior to the check-in date. Otherwise, the full amount is charged. It is available in the Hotel Booking starting from v. 3.8.3.

Regards,
Andre

[Andre Flores]

Hello Nicolas,

Firstly, make sure you have all the system pages translated to other languages as described in this article.
If the issue persists, contact your hosting provider as it may be the same server issue as @oGamble had.

Rergards,
Andre

[Andre Flores]

Hello Jonas,

In order to get rid of the gallery on Search Results page copy the room-content.php file from /wp-content/plugins/motopress-hotel-booking/templates/shortcodes/search-results/ directory to /wp-content/themes/twenty-seventeen/hotel-booking/shortcodes/search-results/ directory.
Once the file is copied open it for editing and locate the following code approximately on lines 37-48:

if ( $isShowGallery && mphb_tmpl_has_room_type_gallery() ) {
				?>
                <div class="loop-room-images-wrapper">
					<?php
					/**
					 * @hooked \MPHB\Views\LoopRoomTypeView::renderGallery - 10
					 */
					do_action( 'mphb_sc_search_results_render_gallery' );
					?>
                </div>
				<?php
			} else if ( $isShowImage && has_post_thumbnail() ) {

Replace it with the following:

if ( $isShowImage && has_post_thumbnail() ) {

As for the single accommodation type pages, you may find detailed directions on how to override its content in this article.

Regards,
Andre

[Andre Flores]

Hello Fenton,

If you are referring to the Search Results page specifically, then you may have an additional information displayed there by adding parameters to the [mphb_search_results] shortcode. You may find the list of available parameters under Accommodation ->Shortcodes: https://prnt.sc/10gtuyz.

Regards,
Andre

[Andre Flores]

Hello Fenton,

You may find some directions on how to change the Booking plugin button styling in this article.
Fore more styles changing tips I would recommend submitting a request to our Help Desk.

Regards,
Andre

[Andre Flores]

Hello Jose,

Thank you for letting me know, I am glad that you have managed to resolve the issue.

Regards,
Andre

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