Forum Replies Created
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Andre Flores
ModeratorHello Hugo,
In order for us to take a closer look at your configuration, I kindly ask that you submit a request to our Help Desk, providing your website URL and temporary access to WordPress dashboard.
Regards,
AndreAndre Flores
ModeratorHello Nelson,
This is an interesting case, although we have not received similar complaints from other users so far. I would kindly ask that you provide me with your website URL, temporary access to WordPress dashboard and specify the booking ID in question in a private reply, so I take a closer look at the issue.
Regards,
AndreOctober 21, 2021 at 9:41 am in reply to: Feature request: more permissions for users not Admin #1203247Andre Flores
ModeratorHello Tomas,
Thank you for the up-vote, I have added your email to the feature request contacts list, so you will be notified once the feature is released.
Regards,
AndreAndre Flores
ModeratorHello Felizia,
The topic has been already addressed in our Help Desk.
Regards,
AndreAndre Flores
ModeratorHello Felizia,
The topic has been already addressed in our Help Desk.
Regards,
AndreAndre Flores
ModeratorHello Felizia,
The topic has been already addressed in our Help Desk.
Regards,
AndreAndre Flores
ModeratorHello Nicolas,
I am afraid for now this is the only available option, which allows to display basic information about the booking under product information on WooCommerce Checkout page.
Regards,
AndreAndre Flores
ModeratorHello Frank,
Unfortunately, there is no option to configure accommodations, only accommodation types. If you would like to configure each property, you will need to create them as separate accommodation types, otherwise there is no option to achieve the desired result.
Images, rates, attributes etc. can be only applied to accommodation types.Regards,
AndreAndre Flores
ModeratorHello Albertus,
That is correct, this is exactly how the plugin functions by default. We force guests to select the number of guests once again on Checkout page in order to avoid any kind of mistakes from their end. By default the price in the price breakdown is displayed according to the maximum number of guests possible for booking in corresponding accommodation, however, on check availability page correct price is displayed once you check availability for certain dates and for certain number of guests, so there should be no confusion at all.
We do have a feature request to have this flow changed and we are currently collecting a feedback from our users. In case there are more requests from other users, we might consider changing the way the plugin calculates prices on Checkout page. For now this is how the plugin functions by default.Regards,
AndreAndre Flores
ModeratorHello David,
Thank you for the information, it is much appreciated.
The issue is we allow synchronization with any external calendar that supports iCal. I believe Agoda has direct integration with their partners and do not allow synchronization with external calendars outside of their partners list. MotoPress does not have direct integration or specific partners, so I am afraid there is not much we can do from our end. If Agoda are able to provide .ics links for their calendars, we will be able to provide ours to them, so the synchronization is performed.Regards,
AndreAndre Flores
ModeratorHello Carla,
Please note that the plugin was not created by MotoPress, so we can not guarantee its compatibility with the Hotel Booking. Unfortunately, we can not advise on any other plugin to use, you may try to look for similar plugins for WooCommerce, however, they can be used on your own risk only.
Thank you for comprehension.Regards,
AndreAndre Flores
ModeratorYou are most welcome, I am glad it worked for you 🙂
Regards,
AndreOctober 21, 2021 at 9:02 am in reply to: In the search results list the bed type and amenities get out of space #1203226Andre Flores
ModeratorHello Felizia,
The issue is taken care of in our Help Desk, kindly refer to replies in the ticket.
Regards,
AndreAndre Flores
ModeratorHello there,
Please note that there are no global issues with synchronization, each case appears to be a unique one. If you face issues with synchronization, kindly submit a request to our Help Desk, so I take a closer look at the issue.
Regards,
AndreOctober 21, 2021 at 7:02 am in reply to: I have a problem with reservations spread over 2 seasons #1203158Andre Flores
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