Andre Flores

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Viewing 15 posts - 196 through 210 (of 1,921 total)
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  • in reply to: Space at the top of pages #1203238
    Andre Flores
    Moderator

    Hello Felizia,

    The topic has been already addressed in our Help Desk.

    Regards,
    Andre

    in reply to: Product details in checkout #1203235
    Andre Flores
    Moderator

    Hello Nicolas,

    I am afraid for now this is the only available option, which allows to display basic information about the booking under product information on WooCommerce Checkout page.

    Regards,
    Andre

    in reply to: How to add custom accomodation details? #1203234
    Andre Flores
    Moderator

    Hello Frank,

    Unfortunately, there is no option to configure accommodations, only accommodation types. If you would like to configure each property, you will need to create them as separate accommodation types, otherwise there is no option to achieve the desired result.
    Images, rates, attributes etc. can be only applied to accommodation types.

    Regards,
    Andre

    in reply to: Variable price count per person #1203232
    Andre Flores
    Moderator

    Hello Albertus,

    That is correct, this is exactly how the plugin functions by default. We force guests to select the number of guests once again on Checkout page in order to avoid any kind of mistakes from their end. By default the price in the price breakdown is displayed according to the maximum number of guests possible for booking in corresponding accommodation, however, on check availability page correct price is displayed once you check availability for certain dates and for certain number of guests, so there should be no confusion at all.
    We do have a feature request to have this flow changed and we are currently collecting a feedback from our users. In case there are more requests from other users, we might consider changing the way the plugin calculates prices on Checkout page. For now this is how the plugin functions by default.

    Regards,
    Andre

    in reply to: Syncing with Agoda #1203231
    Andre Flores
    Moderator

    Hello David,

    Thank you for the information, it is much appreciated.
    The issue is we allow synchronization with any external calendar that supports iCal. I believe Agoda has direct integration with their partners and do not allow synchronization with external calendars outside of their partners list. MotoPress does not have direct integration or specific partners, so I am afraid there is not much we can do from our end. If Agoda are able to provide .ics links for their calendars, we will be able to provide ours to them, so the synchronization is performed.

    Regards,
    Andre

    in reply to: Payment via Stripe and save credit card details. #1203229
    Andre Flores
    Moderator

    Hello Carla,

    Please note that the plugin was not created by MotoPress, so we can not guarantee its compatibility with the Hotel Booking. Unfortunately, we can not advise on any other plugin to use, you may try to look for similar plugins for WooCommerce, however, they can be used on your own risk only.
    Thank you for comprehension.

    Regards,
    Andre

    in reply to: Luviana Logo Home Page #1203227
    Andre Flores
    Moderator

    You are most welcome, I am glad it worked for you 🙂

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Felizia,

    The issue is taken care of in our Help Desk, kindly refer to replies in the ticket.

    Regards,
    Andre

    in reply to: Automatic calendar synchronization does not work #1203225
    Andre Flores
    Moderator

    Hello there,

    Please note that there are no global issues with synchronization, each case appears to be a unique one. If you face issues with synchronization, kindly submit a request to our Help Desk, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: I have a problem with reservations spread over 2 seasons #1203158
    Andre Flores
    Moderator
    This reply has been marked as private.
    in reply to: Gallery bevor the accommodation text #1203150
    Andre Flores
    Moderator

    Hello Felizia,

    There is no option by default to achieve this, however, as an option you may add it a shortcode. Add the following code to your child theme functions.php file:

    function mphb_property_gallery_shortcode() {
    if ( is_singular( 'mphb_room_type' ) ) {
    if ( mphb_tmpl_has_room_type_gallery() ) :
    do_action( 'mphb_render_loop_room_type_before_gallery' );
    mphb_tmpl_the_room_type_flexslider_gallery();  
    do_action( 'mphb_render_loop_room_type_after_gallery' );
    endif;
    }
    }
    
    add_shortcode('mphb_property_gallery', 'mphb_property_gallery_shortcode');

    After that add the following shortcode right before the accommodation type description:

    [mphb_property_gallery]

    Regards,
    Andre

    in reply to: Resize, edit or delete menu #1203102
    Andre Flores
    Moderator

    Hello Tarek,

    Kindly provide me with the URL to the example page and some screenshots of the area you are referring to, I will take a closer look at the issue.

    Regards,
    Andre

    in reply to: Back to top button #1200245
    Andre Flores
    Moderator

    Hello Felizia,

    I have checked it on my local installation and was unable to replicate the issue. I have added custom CSS to your back-end to hide the button for now, it should work fine.

    Regards,
    Andre

    in reply to: Address not shown on invoice #1200225
    Andre Flores
    Moderator

    Hello Maurice,

    It is hard to say what may cause the issue. Kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at it.

    Regards,
    Andre

    in reply to: "Sorry, but no booking was found." #1200222
    Andre Flores
    Moderator

    Hello Fiona,

    You should make sure to create the Payment Request page with [mphb_payment_request_checkout] shortcode inside and assign it to corresponding option under Accommodation ->Settings ->Extensions ->Payment Request tab.
    Also check so you have a Checkout page with [mphb_checkout] shortcode created and assigned to corresponding option under Accommodation ->Settings ->General tab.
    If the issue persists, get back to me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at it.

    Regards,
    Andre

Viewing 15 posts - 196 through 210 (of 1,921 total)