Synchronizing 2+ rooms in a single reservation

  • This topic has 1 reply, 2 voices, and was last updated 7 months ago by Andre Flores.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1201093
    Nelson Gonçalves
    Participant

    I have a problem with calendars synchronization.
    It works fine for single room bookings, but recently we had a reservation where the customer booked two double-rooms, an option available in the Motopress Hotel Booking plugin. In this reservation, only the first room was synchronized.
    Is this a plugin issue or do I have something wrong in the configuration?

    When is the opposite, for example, a 2 rooms reservation made in Booking.com, we receive 2 synchronizing notifications, one for each room, and it’s correct.
    But if the reservation is made in our site, it does not send 2 synchronizing notifications (2 rooms), only the first room.

    Nelson / Contacto Visual

    #1203248
    Andre Flores
    Moderator

    Hello Nelson,

    This is an interesting case, although we have not received similar complaints from other users so far. I would kindly ask that you provide me with your website URL, temporary access to WordPress dashboard and specify the booking ID in question in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.