[Andre Flores]

Hello, Christelle!

Try navigating to WPML ->Support tab and click “Troubleshooting”: https://prnt.sc/ti1i7h. In the Clean Up section select “Checkout Fields” from the drop-down and click “Synchronize posts taxonomies” button. Once it is done, click “Clear cache in WPML” button below: https://prnt.sc/ti1k0i. After that navigate back to Bookings ->Checkout Fields – fields should appear for the default website language. Please note that you will need to add translations for other languages.
If this does not work, deactivate the WPML plugin and its components under Plugins tab and then activate them back – this should help.

Regards,
Andre

[Andre Flores]

Hi, Ryan!

Unfortunately, there is no time frame for the Aquentro theme update at the moment, as our developers are currently busy with other priority tasks.
If there are any updates regarding this matter, I will immediately let you know.
Thank you for understanding.

Regards,
Andre

[Andre Flores]

Hi, Melle!

In case you are using iDeal or any other payment, except for the credit card payment, you must set up webhooks in your Stripe account. You will find detailed directions on how to do that in the documentation.
Make sure the following event types are enabled in your Stripe account:

• charge.succeeded
• source.chargeable
• source.canceled
• source.failed

Check the screenshot on how it should look like in the Stripe dashboard: https://prnt.sc/ti181z.

Regards,
Andre

[Andre Flores]

Hello there!

Unfortunately, there is no option of adding internal notes to bookings. As an option you may change the booking style in the back-end calendar, so specific bookings are highlighted with different color. One of our users has shared his workaround in this topic.
I hope this helps.

Regards,
Andre

[Andre Flores]

Hello, Joka!

Thanks for your up-vote, it has been counted.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

You are most welcome, Mark!

Regards,
Andre

[Andre Flores]

Hello, Melle!

Please note that Stripe does not send payment receipts in test mode, so you won’t receive any Stripe payment notification automatically. To view or send receipts manually, you should log in to your Stripe account ->Payments tab and make sure to enable “View text data” option: https://prnt.sc/thckin.Also, make sure to test the Stripe with the Sandbox mode enabled in your Payment settings of the Hotel Booking plugin: https://prnt.sc/thclxz. You may also use test credit card data in order to test Stripe payment, there is no need to proceed with the real payment.
As for the webhooks, they are only required in case you are using payments, other than Card Payments, since it does not require webhooks to be configured.

Regards,
Andre

[Andre Flores]

Hello, Michal!

If you would like to overwrite the function itself, then yes, the code should be added to your child theme functions.php file.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hi, Eric!

Kindly either provide your website URL here or submit your request to our Help Desk providing website URL and temporary access to WordPress dashboard if needed.

Regards,
Andre

[Andre Flores]

You are always welcome!

Regards,
Andre

[Andre Flores]

Hi, Michael!

The Hotel Booking plugin usually inherits styles from the active theme, including styles for availability calendar. If you would like to change its style, you will need to do that by overwriting default styles via custom CSS. Depending on the elements you would like to change the styles of, you will need to overwrite specific classes. You may find some examples in this topic. To get further assistance with specific calendar styles, I would recommend submitting a request to our Help Desk.

Regards,
Andre

[Andre Flores]

Hi, Joka!

Unfortunately, there is no information on when the Booklium theme is planned to be updated. Currently our developers are busy with other priority tasks, however, if there is any information regarding the update, I will immediately let you know.
As for the seasonbound services, it would be appreciated if you share your workaround in this topic, if you find any 🙂

Regards,
Andre

[Andre Flores]

Hi, Mark!!

Thank you for clarification. You may try adding corresponding payment method icons next to each method via Font Awesome icons in CSS. You may find the list of payment methods Font Awesome icons unicodes here. Icons can be added via CSS, here is an example:

.mphb-gateway.mphb-gateway-paypal::before {
	content: "\f1f4";
	font-family: "FontAwesome";
}

Make sure to use have appropriate version of Font Family added to your website, so the icon is actually displayed.

Regards,
Andre

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