MPHB Flexslider does not display images with WordPress 5.5 lazy load

Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking MPHB Flexslider does not display images with WordPress 5.5 lazy load

  • This topic has 7 replies, 4 voices, and was last updated 10 months ago by Andre Flores.
Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1012160
    Adrian Ince
    Participant

    Users should be aware that lazy loading of images (new, default behavior in WordPress 5.5) stops the image gallery from displaying in the MotoPress Flexslider until the slider arrow buttons are used or the page reloaded. This affects the accommodation pages on the Booklium theme, for example, where the slider appears at the top of the page.
    I’ve logged this as a support issue, but if you aren’t in the habit of regularly viewing your own accommodation pages on the WordPress frontend you may want to check and see if you have this problem!
    Lazy loading can be switched off using the free plugin “Disable Lazy Loading” available in the WordPress.org plugins directory.

    #1012834
    Andre Flores
    Moderator

    Hello, Adrian!

    Thank you for posting this topic, the issue has indeed occurred since WordPress 5.5 and can be resolved by installing “Disable Lazy Loading” plugin. We have also fixed the issue in the latest Hotel Booking plugin update (v. 3.8.5), so users with Hotel Booking license purchased may simply update the plugin to the latest version in order to avoid the described issue from happening.

    Regards,
    Andre

    #1013089
    Adrian Ince
    Participant

    I can confirm that the auto-update to v3.8.5 resolved this issue. Pleased to see that you have acted quickly to patch the plugin.
    I’m having problems locating the release notes for this version – can you provide a link please?

    #1013385
    Andre Flores
    Moderator

    Hello, Adrian!

    Thank you for your feedback, I am glad that it worked for you. You may find the version release notes here.
    It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance.

    Regards,
    Andre

    #1057183
    Maria Roncarati
    Participant

    Hi, I recently purchase the booklium theme in december and I have same issue with the image loading, the slider in the accommodation page don’t show the images and also in the page results etc. They just never show the images.

    I install the “Disable lazy load plugin” and the issue is still there. I’m not happy with this problem, basically I pay for something that does not work well, what can I do??? is frustrating.

    #1057985
    Andre Flores
    Moderator

    Hello Maria,

    I am following your frustration, however, the issue is rather caused by the shifting nature of WordPress engine and there is not much we can do about it. The issue re-occurred in the latest WordPress update v. 5.6 and our developers have already found the way to have it fixed, so the issue will be resolved shortly in the nearest plugin update.
    Since the plugin is built in the Booklium theme you have purchased, you will need to wait for the theme update in order to have the plugin updated, as it can be updated only along with the theme. If you do not want to wait for the theme update, you may also purchase the Hotel Booking plugin license separately in order to get automatic plugin updates regardless of the theme version.

    Regards,
    Andre

    #1065107
    Wim Van Ertvelde
    Participant

    Any idea when the update will be out?
    It also seems that Edge has more this issue more than Chrome?

    #1065780
    Andre Flores
    Moderator

    Hello Wim,

    We expect to release the Hotel Booking plugin update this week, so our developers will do their best to have the plugin released until the end of the week.

    Regards,
    Andre

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