[Stacy Lind]

Hi Julian,

We will notify you when it gets implemented.
Meanwhile we could send you the code example of how more customer info can be added to the emails. The code is not update-proof. Submit a support ticket if you need the code example.

[Stacy Lind]

Hi Julian,

You can block additional dates in Bookings > Booking Rules or delete the booking and place a new one (tutorial).

[Stacy Lind]

Hi Jonathan,

‘Prices start at: £225 for 7 nights’ is displayed for us on the front page and on the page of Artist’s Studio. If the property can be booked for any number of nights, make sure to add a 1 night min stay rule in Bookings > Booking Rules.
If it does not help, please, submit a support ticket.

[Stacy Lind]

Hi Scarlett,

Any system text of the MotoPress Hotel Booking plugin can be changed or translated with a translation plugin:

• Install the Loco Translate plugin from wp.org and activate it.
• Navigate to Dashboard > Loco Translate > Plugins and click Hotel Booking.
• Click New Language.
• Choose the language of your WordPress.
• Choose location as “Other” and select “languages/plugins/motopress-hotel-booking-xx_XX.po”
• Use the Filter field to find the string that you want to change.
• Insert your own phrase as a translation.
• Save and check the result.

• This reply was modified 5 years, 6 months ago by Steve.

[Stacy Lind]

Hi Scarlett,

It can be done in Accommodation > Settings > Email Settings / Customer Emails / Admin Emails.

[Stacy Lind]

Hi Bianka,

MotoPress Hotel Booking is not compatible with Polylang. Our plugin has been tested and is compatible with WPML, so we can advise using only this plugin.
If you are not seeing results in the original language version of the website, here is what you can check:
Why my accommodations cannot be booked?
If it does not help, please, submit a support ticket here.

[Stacy Lind]

Hi Bianka,

Here are the system pages that the plugin offers to install upon activation:
Search Results with [mphb_search_results] shortcode
Search Availability with [mphb_availability_search] shortcode
Booking Confirmation with [mphb_checkout] shortcode
Booking Confirmed with your message
Booking Cancellation with your message
All these pages need to be defined in Accommodation > Settings.

[Stacy Lind]

Hi,

Some accounts on booking com have an option for automatic ical sync. The criteria for your account to have this feature are sometimes shown in this article, but the info keeps changing. We would advise contacting booking com with this question to get precise info.

[Stacy Lind]

Hi,

Our plugin does not have functionality for generating invoices.

[Stacy Lind]

Hi Isidro,

Please, change and re-save your Divi typography and button settings in Divi > Theme Customizer.

[Stacy Lind]

Hi Umberto,

Simply do not fill in the bed and view fields in the editor of your property and they will not appear on the website.

[Stacy Lind]

Hi Shane,

Only PayPal and Stripe have an option to authorize a transaction and charge it later. They can hold the authorization for 30 and 7 days respectively. If you need to hold the card for longer, it means that the credit card info will need to be collected on the checkout page and stored on the website, which is not safe and our booking system cannot do it.
The best solution would be using the WooCommerce addon called Offline Credit Card Processing for WooCommerce (by WPLab) to collect the credit card info. This addon can be connected to our booking system through this WooCommerce Payment Addon.

[Stacy Lind]

Hi Thomas,

The 500 error may be related to a short execution time on the server. The demo data can be imported without changing your server settings with a workaround:
Go to Appearance > Editor, open inc > demo-import.php and remove ‘//’ on line 148: //add_filter( 'pt-ocdi/regenerate_thumbnails_in_content_import', '__return_false' );
Then try importing the demo again.

[Stacy Lind]

Hi everyone,

As a workaround, you can add the following to Appearance > Customize > Additional CSS:
.single-mphb_room_type .mphb-reserve-room-section.mphb-hide {
display: inherit !important;
}

.single-mphb_room_type .mphb-reserve-btn-wrapper {
display: none;
}

It will display only the Confirm Reservation button.

[Stacy Lind]

Hi everyone,

The setting for unfolding the price breakdown is already available in Accommodation > Settings of version 3.1.0. Make sure to update MotoPress Hotel Booking

[Author]

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