- This topic has 8 replies, 3 voices, and was last updated 2 years, 8 months ago by Bianka Boyanova.
- March 15, 2019 at 2:49 pm #783552Bianka BoyanovaParticipant
The site is now running on a technical domain. Multilingual. I Use Polylang. Made accommodation types, seasons and rates. But the search options embed returns “not found”. During the experiments, I once saw the result of the search. But then again the empty result. Tried first in the Lite version, now purchased the pro version. Same. Help please!March 15, 2019 at 2:54 pm #783553Bianka BoyanovaParticipant
In addition, the date is not available for selection on the accommodation page.March 19, 2019 at 1:12 pm #784742Bianka BoyanovaParticipant
Help please! The search is still not working.
I carefully read the recommendations ten times https://support.motopress.com/hc/en-us/articles/360000918703-Why-my-accommodations-cannot-be-booked-
I have created Seasons, Rates and accomodation for each type. But the search still returns the result “No accommodations found from 01.06.2019 – till 04.06.2019”. Of course, the date is included in the available seasons.
I only saw the search result once when I added only one number. But when he added the rest, the search stopped looking for options.
What am I doing wrong? Help please!March 20, 2019 at 8:48 am #785227Stacy LindKeymaster
MotoPress Hotel Booking is not compatible with Polylang. Our plugin has been tested and is compatible with WPML, so we can advise using only this plugin.
If you are not seeing results in the original language version of the website, here is what you can check:
Why my accommodations cannot be booked?
If it does not help, please, submit a support ticket here.March 20, 2019 at 10:31 am #785304Bianka BoyanovaParticipant
Thanks for Your reply! I suspected that wasn’t really the problem. Now I disabled Polylang and the problem remained. I’ll write a ticket in support.
Thanks for Your Help!March 25, 2019 at 2:54 pm #787179J. DavisKeymaster
We have found your ticket and we have requested additional information. Please check your email and sent a reply back.
J. DavisMarch 26, 2019 at 12:39 pm #787541Bianka BoyanovaParticipant
Hi, J. Davis!
We sent the required information on Thursday. Was it possible to go to the site and fix the problem?March 27, 2019 at 2:58 pm #788154Stacy LindKeymaster
We have not received your email. Please, resend it.March 27, 2019 at 3:06 pm #788169Bianka BoyanovaParticipant
We sent it yesterday…
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