Accommodation search does not work

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #783552
    Bianka Boyanova
    Participant

    The site is now running on a technical domain. Multilingual. I Use Polylang. Made accommodation types, seasons and rates. But the search options embed returns “not found”. During the experiments, I once saw the result of the search. But then again the empty result. Tried first in the Lite version, now purchased the pro version. Same. Help please!

    #783553
    Bianka Boyanova
    Participant

    In addition, the date is not available for selection on the accommodation page.

    #784742
    Bianka Boyanova
    Participant

    Help please! The search is still not working.
    I carefully read the recommendations ten times https://support.motopress.com/hc/en-us/articles/360000918703-Why-my-accommodations-cannot-be-booked-
    I have created Seasons, Rates and accomodation for each type. But the search still returns the result “No accommodations found from 01.06.2019 – till 04.06.2019”. Of course, the date is included in the available seasons.
    I only saw the search result once when I added only one number. But when he added the rest, the search stopped looking for options.
    What am I doing wrong? Help please!

    #785227
    Stacy Lind
    Keymaster

    Hi Bianka,

    MotoPress Hotel Booking is not compatible with Polylang. Our plugin has been tested and is compatible with WPML, so we can advise using only this plugin.
    If you are not seeing results in the original language version of the website, here is what you can check:
    Why my accommodations cannot be booked?
    If it does not help, please, submit a support ticket here.

    #785304
    Bianka Boyanova
    Participant

    Thanks for Your reply! I suspected that wasn’t really the problem. Now I disabled Polylang and the problem remained. I’ll write a ticket in support.
    Thanks for Your Help!

    #787179
    J. Davis
    Keymaster

    Hello Bianka,

    We have found your ticket and we have requested additional information. Please check your email and sent a reply back.

    best regards,
    J. Davis

    #787541
    Bianka Boyanova
    Participant

    Hi, J. Davis!
    We sent the required information on Thursday. Was it possible to go to the site and fix the problem?

    #788154
    Stacy Lind
    Keymaster

    Hi Bianka,

    We have not received your email. Please, resend it.

    #788169
    Bianka Boyanova
    Participant

    We sent it yesterday…

Viewing 9 posts - 1 through 9 (of 9 total)
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