Accommodation search does not work

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This topic contains 5 replies, has 3 voices, and was last updated by   J. Davis 7 hours, 28 minutes ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #783552

    Bianka Boyanova
    Participant

    The site is now running on a technical domain. Multilingual. I Use Polylang. Made accommodation types, seasons and rates. But the search options embed returns “not found”. During the experiments, I once saw the result of the search. But then again the empty result. Tried first in the Lite version, now purchased the pro version. Same. Help please!

    #783553

    Bianka Boyanova
    Participant

    In addition, the date is not available for selection on the accommodation page.

    #784742

    Bianka Boyanova
    Participant

    Help please! The search is still not working.
    I carefully read the recommendations ten times https://support.motopress.com/hc/en-us/articles/360000918703-Why-my-accommodations-cannot-be-booked-
    I have created Seasons, Rates and accomodation for each type. But the search still returns the result “No accommodations found from 01.06.2019 – till 04.06.2019”. Of course, the date is included in the available seasons.
    I only saw the search result once when I added only one number. But when he added the rest, the search stopped looking for options.
    What am I doing wrong? Help please!

    #785227

    Stacy Lind
    Keymaster

    Hi Bianka,

    MotoPress Hotel Booking is not compatible with Polylang. Our plugin has been tested and is compatible with WPML, so we can advise using only this plugin.
    If you are not seeing results in the original language version of the website, here is what you can check:
    Why my accommodations cannot be booked?
    If it does not help, please, submit a support ticket here.

    #785304

    Bianka Boyanova
    Participant

    Thanks for Your reply! I suspected that wasn’t really the problem. Now I disabled Polylang and the problem remained. I’ll write a ticket in support.
    Thanks for Your Help!

    #787179

    J. Davis
    Keymaster

    Hello Bianka,

    We have found your ticket and we have requested additional information. Please check your email and sent a reply back.

    best regards,
    J. Davis

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