J. Davis

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Viewing 15 posts - 2,836 through 2,850 (of 3,452 total)
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  • Hello,

    Seems like some files have not been transferred to new server or crashed. I would recommend you to re-upload theme files or re-install your theme and Emmet Theme Engine plugin. If you own a Premium version of theme you may submit a request and our agents will assist you.

    Best regards,
    John

    in reply to: Menu not working error #492459

    Hello Cameron,

    Seems like theme provider customized plugin functionality. We have asked you for the details to fix it for you. Please reply to our message.

    Best regards,
    John

    in reply to: Timetable won't load until page refreshed #492450

    Hi Oliver,

    I’ve just tested the page you provided and timetable was loaded perfectly for the first time http://prntscr.com/el4qmo Probably the issue is on your side. I would recommend you to check it using another browser or PC.

    Best regards,
    John

    in reply to: Questions #492387

    Hi,

    We have replied at wordpress.com but I would duplicate the answer here:

    Email is sent to your client only after order status is changed (from Pending to Complete). In case of “Cash on delivery” method you will need to set Complete status manually and email will be sent after that. We’ll think about adding notification email for your clients to receive right after the order. Thank you.

    Best regards,
    John

    in reply to: License cannot be activated. #490964

    Hi Rafael,

    Thank you for your thoughts. We’ll keep your suggestion in mind.

    Best regards,
    John

    in reply to: Read More Tags Aren't Working #490942

    Hi Connor,

    We need to take a closer look at your WordPress installation. Could you submit a request providing admin access there? The requests are private so you should not worry about your website safety.

    Best regards,
    John

    in reply to: paiement #490306

    Hi Jean,

    We are happy to announce about 1.1.0 version release with following notes:

    – Added the ability to receive payments through PayPal, 2Checkout and Stripe gateways.
    – Made the plugin multilingual ready.
    – Added translation into 13 languages (Portuguese, Polish, Russian, Spanish, Turkish, Swedish, Italian, Hungarian, Czech, Chinese, Dutch, French, German).

    Thank you for your interest!

    Best regards,
    John

    in reply to: Blog Display #490301

    Hi Jessica,

    I’m sorry but I’m not really sure I understand your question correctly. Could you specify it more detailed providing examples or screenshots?

    Best regards,
    John

    in reply to: Remove font size and color TinyMCE #490299

    Hello Romain,

    Customization of Paragraph/Title elemets editor is troublesome and requires a lot of efforts. If you need simple Text filed you can hide Paragraph/Title elements and add one for simple text. You can find more information here

    Best regards,
    John

    in reply to: Plugin as a whole package #490287

    Hi Filip,

    We are happy to announce about 1.1.0 version release with following notes:

    – Added the ability to receive payments through PayPal, 2Checkout and Stripe gateways.
    – Made the plugin multilingual ready.
    – Added translation into 13 languages (Portuguese, Polish, Russian, Spanish, Turkish, Swedish, Italian, Hungarian, Czech, Chinese, Dutch, French, German).
    Thank you for your interest!

    Best regards,
    John

    Hi,

    We have just replied to your question here. Please update your WordPress Page Builder plugin to latest version.

    Best regards,
    John

    in reply to: Update preview and close buttons are not working #490278

    Hello,

    The latest version of Visual Builder is 2.2.0. Please check your license activation and update plugin to latest version.

    Best regards,
    John

    in reply to: Team section – align images on one row #490276

    Hi Ivan,

    There is an ability to define the grid of each width for certain device type. Please refer to the screenshot http://prntscr.com/ejvtid If you have 3 widgets in a row you need to set ‘4’ for desktop and large desktop at each widget.

    Best regards,
    John

    in reply to: Display first tab visual builder #490259

    Hi Romain,

    If you have already used Visual Builder at certain page you will get Visual Editor tab there. If you mean for new created page or page that was not edited with Visual Builder yet so it is not possible currently. We’ll keep your request in our mind.

    Best regards,
    John

    in reply to: License cannot be activated. #490247

    Hello Romeo,

    Try to follow the steps below:

    – Go to your MotoPress account at http://getmotopress.com/my-account/
    – Reset/deactivate license(s)
    – Go to your WordPress and activate the license(s) again.

    If you do not have password you can reset it by this link

    Best regards,
    John

Viewing 15 posts - 2,836 through 2,850 (of 3,452 total)