J. Davis

Forum Replies Created

Viewing 15 posts - 2,821 through 2,835 (of 3,452 total)
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  • in reply to: Content editor without activating theme? #497349

    Hello Chey,

    I’d like to take a closer look at your theme, that’s why we have requested access to your WordPress in the request. Please check your inbox and reply to our message privately. We’ll test your WordPress installation.

    Best regards,
    John

    in reply to: Content builder bug #496545

    Hi,
    We’ll test that theme however when I visited its page I found the following message:

    This theme hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

    That’s why it is not recommended to use it. I would recommend to try our WordPress Emmet Theme instead. There are available either Free and Premium versions.

    Best regards,
    John

    in reply to: timetable appends url #496542

    Hi Trevor,

    Thank you for your feedback. It is required to filter the events currently. We’ll keep your request in mind to find another solution in future.

    Best regards,
    John

    in reply to: Content editor without activating theme? #495783

    Hello Chey,

    I’m sorry but you could you clarify the question more detailed? What exactly theme you have? Don’t you want to activate that theme but use Visual Builder with another one?

    Best regards,
    John

    in reply to: An error occurred. Please try again later. #495781

    Hi Matthew,

    Please specify whether you modified plugin files or overrode the templates of Restaurant Menu?

    Best regards,
    John

    in reply to: Changing Table colors #495213

    Hello Martin,

    Yes, you can modify styles with access to dashboard only. You can go to Appearance>Customize>Additional CSS and edit the styles you need overwriting them.

    Best regards,
    John

    in reply to: Can't Edit Copyright #493754

    Hi Connor,

    If you have a premium version of theme you can submit a request to our support team. They will have a closer look at it.

    Best regards,
    John

    in reply to: motopress editor dont stop loading… #493752

    Hello Andrew,

    The latest version of plugin (2.2.0) is compatible with WordPress latest version. If you still have difficulties you can try to switch to another theme and launch Visual Builder there. If it is not helpful you can also check if TinyMCE editor (default WordPress editor) is functioning properly. That is you can switch between Text and Visual modes. If it is not helpful you can submit a request to our support team. They will take a closer look at the issue.

    Best regards,
    John

    in reply to: Pictures in Schedule #493751

    Hi Ron,

    The image size is too small for featured image. It looks good for event head.
    If you have developer skills you can customize timetable overriding templates.

    Best regards,
    John

    in reply to: Random sort not works in woocommerce #492518

    Hi Deniz,

    We have replicated it. We’ll try to fix it within next update releases. Thank you for your help.

    Best regards,
    John

    in reply to: Emails going to spam or not at all #492487

    Hi Dionisis,

    We have replied at wordpress.org but I would duplicate the answer here:

    Email is sent to your client only after order status is changed (from Pending to Complete). In case of “Cash on delivery” method you will need to set Complete status manually and email will be sent after that. We’ll think about adding notification email for your clients to receive right after the order. Thank you.

    Best regards,
    John

    in reply to: How can I show a splash screen only once ? #492484

    Hi Allie,

    Make sure you use latest version of plugin. At this moment it is 2.2.0. If it is up to date and you still can not see that option please submit a request to our support team.

    Best regards,
    John

    in reply to: Timetable not displaying #492479

    Hi Steve,

    We need to take a closer look at your WordPress installation to provide your with correct answer. Please submit your request to our support team.

    Best regards,
    John

    in reply to: Can't Edit Copyright #492469

    Hi Connor,

    Make sure you use latest version of theme and Emmet Theme Engine plugin. It should be fixed there.

    Best regards,
    John

    in reply to: Anchor Links Produce Glitch #492467

    Hi David,

    You can submit a request here

    Best regards,
    John

Viewing 15 posts - 2,821 through 2,835 (of 3,452 total)