License cannot be activated.

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  • #488103

    Hello, I bought a theme from monster template with motopress content editor and slider. I got your e-mail with the license codes (some months ago) when I bought it. And now that I’m trying to use it no matter how many times I click the button “Activate license” the status is always inactive. Reloading the webpage doesn’t work. And I cannot activate neither of both plugins.

    How can I solve this?

    Here is a screenshoot


    J. Davis

    Hello Romeo,

    Try to follow the steps below:

    – Go to your MotoPress account at
    – Reset/deactivate license(s)
    – Go to your WordPress and activate the license(s) again.

    If you do not have password you can reset it by this link

    Best regards,

    Rafael Soler

    Solved. It was exactly that. Thanks a lot

    PS.: Would be great a little text saying something that: “the license you are trying to use is already in use, please go to your account page in motopress and solve this issue before continuing.”

    J. Davis

    Hi Rafael,

    Thank you for your thoughts. We’ll keep your suggestion in mind.

    Best regards,

Viewing 4 posts - 1 through 4 (of 4 total)
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