[Andre Flores]

Hello Ushir,

If your Client’s website is multilingual, then we recommend using WPML plugin, since it is 100%-compatible with the Hotel Booking. Check this article on how to translate the plugin via WPML.

Regards,
Andre

[Andre Flores]

Hello Ushir,

You should use the [mphb_rooms] shortcode and adjust the layout via CSS. You may add the following code under Appearance ->Customize ->Additional CSS:

@media (min-width: 48em) {
.page-template-template-front-page .mphb_sc_rooms-wrapper .mphb-room-type  {
  width: 33.3333%;
  padding: 0 1.875em 2.3125em;
}
.page-template-template-front-page .mphb_sc_rooms-wrapper .mphb_room_type_featured_image_wrapper {
	margin-left: -1.875em;
	margin-right: -1.875em;
	border-right: 1px solid #fff;
}}

Regards,
Andre

[Andre Flores]

Hello Sabrina,

If mailing was working fine previously I assume some issues on your server could have occurred, contact your server administrator regarding this matter. You may also try performing steps from this article with possible solutions to the issue. If nothing helps, submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Carl,

You may have the site description displayed under the site title by adding the following code under Appearance ->Customize ->Additional CSS:

.site-branding .site-description {
	display: block;
	margin-left: -88px;
	margin-top: 40px;
}

The result should be as follows: https://prnt.sc/vh9nh1.

Regards,
Andre

[Andre Flores]

Hello Martin,

Unfortunately, there is no option to have the search results loaded dynamically on the same page in the Hotel Booking plugin by default. Adding such functionality would require custom coding in the theme/plugin files. As an option you may add multiple filters to the availability search form via attributes, check this video on how to do that. However, search results will still be displayed on a separate page.

Regards,
Andre

[Andre Flores]

Hello Karl.

Unfortunately provided image is not found. Kindly resend the image with an example on how you would like it to be displayed. Should the address be displayed in the accommodation types listing or a single page?

Regards,
Andre

[Andre Flores]

Hello Andy,

We will investigate the issue in the recent ticket request, I am sure we will be able to have it resolved.

Regards,
Andre

[Andre Flores]

Hello Hevilat,

Such feature indeed is not included in the Hotel Booking plugin, however we do have such a feature request and I have added your up-vote to it as well. The feature is planned to be implemented to the Hotel Booking plugin in the nearest future. Meanwhile you may try using some third-party plugins, however note that we do not guarantee their proper functioning with the Hotel Booking.

Regards,
Andre

[Andre Flores]

Hello James,

Such option is not available in the Hotel Booking plugin so far.We do have similar feature requests from other users and I have added your up-vote to them as well. In case there are more requests regarding this matter, we will consider adding this option in one of the plugin future updates.
Meanwhile the customer name may be included in the logs of the imported bookings: https://prnt.sc/vh8ucx.

Regards,
Andre

[Andre Flores]

Hello Andy,

I have located your ticket request and it is now taken care of. Let’s continue working on the issue in ticket #32491.

Regards,
Andre

[Andre Flores]

Hello Michele,

We do have such a feature request already, I have added your up-vote to it as well. If there are more similar requests from other users, we will consider adding this feature to one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello Amos,

Kindly submit your request to our Help Desk providing screenshots and temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Tilman,

First of all you should use Elementor Pro, since it allows creating custom templates for custom post types single and archive pages.
After that you will need to add the content to the Elementor template manually via shortcodes, e.g.: [mphb_availability] and [mphb_availability_calendar] ones. The ID’s of the accommodation types will be fetched automatically for each accommodation type page. The rest of the content will need to be added manually to each accommodation type.

Regards,
Andre

[Andre Flores]

Hello Mathijs,

Currently the Hotel Booking plugin checks all the bookings included in the export link of other platforms during importing the file to the calendar. If some bookings which were imported to the Hotel Booking plugin are no longer there in the export link, the plugin removes them from the calendar as well or replaces them with other bookings for the same dates or bookings with some dates crossed).
If you believe this is not the case on your end, submit a request to our Help Desk, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Robert,

Yes, by default you may send out notifications either some number of days before the check-in/check-out date or after check-in/check-out date.
So far there are no plans to add more triggers as our developers are currently busy with other priority tasks. You may either have the notification to be sent the same day the balance due must be paid (one day before check-in) or have the request for the remaining balance due to be sent 2 days before check-in and have the notification with the front door key code sent 1 day before check-in – this will make sure the Guest gets the key code after the remaining amount is paid.

Regards,
Andre

[Author]

Posts