Header image is missing

  • This topic has 9 replies, 2 voices, and was last updated 1 year ago by Andre Flores.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1028492
    Karl Jones
    Participant

    Hi,

    From one day to the next my image from the “top banner” just dissapeared giving me a blue background instead. Where do I change this?

    #1028755
    Andre Flores
    Moderator

    Hello Karl,

    You may set the top banner image by editing the Home page in the block editor. Scroll down the Home editing page and set the image within Page Header Options section: https://prnt.sc/vhu10i.

    Regards,
    Andre

    #1028772
    Karl Jones
    Participant

    Thank you so much, Andre.

    #1028792
    Karl Jones
    Participant

    Thank you Andre, but this option is not available under “accommodation types”? It is the hotel booking plugin.

    #1029297
    Andre Flores
    Moderator

    Hello Karl,

    The option is available under Pages ->Home, not under accommodation types. Open the Home page for editing and look for the option at the bottom of the screen as per previously provided screenshot.

    Regards,
    Andre

    #1029350
    Karl Jones
    Participant

    I am aware that this helps me on my “home”-page but how does that help me on my Accommodation and posts?

    https://highlandcottagerentals.com/accommodation/riverside-cottage/
    https://highlandcottagerentals.com/2020/11/02/lochnagar-from-glen-muick/

    #1030981
    Karl Jones
    Participant

    Just bumping this up. Please can I have some assistance on this as I have look everywhere and cannot seem to find it

    #1032175
    Andre Flores
    Moderator

    Hello Karl,

    The header image on other pages is displayed from the post featured image, if you do not have the featured image set up then no background image will be displayed in the header. You may also add different header image to your posts in other way, however, it will require custom CSS adding, e.g.:

    .postid-2947 .site-header-wrapper {
    	background-image: url("YOUR_IMAGE_URL_GOES_HERE");
    }

    Where 2947 is the post page ID and YOUR_IMAGE_URL_GOES_HERE is the full URL to the image in your media library.

    Regards,
    Andre

    #1032209
    Karl Jones
    Participant

    I do have a featured image on all of those sites though and it shows when I am in Elementor – rather poorly though – but it shows.

    https://ibb.co/WtzwQ9C
    https://ibb.co/gRkwFbh
    https://ibb.co/sP23MtC
    https://ibb.co/HB9h0Wj

    #1033729
    Andre Flores
    Moderator

    Hello Karl,

    If images are there in the back-end but not displayed on accommodation type pages, kindly submit your request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

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