Andre Flores

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Viewing 15 posts - 1,366 through 1,380 (of 1,932 total)
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  • in reply to: Filter Search results dynamically on the same page #1028341

    Hello Martin,

    Unfortunately, there is no option to have the search results loaded dynamically on the same page in the Hotel Booking plugin by default. Adding such functionality would require custom coding in the theme/plugin files. As an option you may add multiple filters to the availability search form via attributes, check this video on how to do that. However, search results will still be displayed on a separate page.

    Regards,
    Andre

    in reply to: Add address to cottage #1028339

    Hello Karl.

    Unfortunately provided image is not found. Kindly resend the image with an example on how you would like it to be displayed. Should the address be displayed in the accommodation types listing or a single page?

    Regards,
    Andre

    in reply to: Calendar Synchronization Interval #1028337

    Hello Andy,

    We will investigate the issue in the recent ticket request, I am sure we will be able to have it resolved.

    Regards,
    Andre

    in reply to: Booking Price Currency by Location #1028336

    Hello Hevilat,

    Such feature indeed is not included in the Hotel Booking plugin, however we do have such a feature request and I have added your up-vote to it as well. The feature is planned to be implemented to the Hotel Booking plugin in the nearest future. Meanwhile you may try using some third-party plugins, however note that we do not guarantee their proper functioning with the Hotel Booking.

    Regards,
    Andre

    in reply to: Include more information in the imported bookings #1028333

    Hello James,

    Such option is not available in the Hotel Booking plugin so far.We do have similar feature requests from other users and I have added your up-vote to them as well. In case there are more requests regarding this matter, we will consider adding this option in one of the plugin future updates.
    Meanwhile the customer name may be included in the logs of the imported bookings: https://prnt.sc/vh8ucx.

    Regards,
    Andre

    in reply to: Calendar Sync stuck on “waiting” #1028324

    Hello Andy,

    I have located your ticket request and it is now taken care of. Let’s continue working on the issue in ticket #32491.

    Regards,
    Andre

    in reply to: Feature request: more permissions for users not Admin #1028320

    Hello Michele,

    We do have such a feature request already, I have added your up-vote to it as well. If there are more similar requests from other users, we will consider adding this feature to one of the plugin future updates.

    Regards,
    Andre

    in reply to: Airbnb bookings missing #1028319

    Hello Amos,

    Kindly submit your request to our Help Desk providing screenshots and temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    Hello Tilman,

    First of all you should use Elementor Pro, since it allows creating custom templates for custom post types single and archive pages.
    After that you will need to add the content to the Elementor template manually via shortcodes, e.g.: [mphb_availability] and [mphb_availability_calendar] ones. The ID’s of the accommodation types will be fetched automatically for each accommodation type page. The rest of the content will need to be added manually to each accommodation type.

    Regards,
    Andre

    in reply to: Calendar sync issue #1027395

    Hello Mathijs,

    Currently the Hotel Booking plugin checks all the bookings included in the export link of other platforms during importing the file to the calendar. If some bookings which were imported to the Hotel Booking plugin are no longer there in the export link, the plugin removes them from the calendar as well or replaces them with other bookings for the same dates or bookings with some dates crossed).
    If you believe this is not the case on your end, submit a request to our Help Desk, so we take a closer look at the issue.

    Regards,
    Andre

    Hello Robert,

    Yes, by default you may send out notifications either some number of days before the check-in/check-out date or after check-in/check-out date.
    So far there are no plans to add more triggers as our developers are currently busy with other priority tasks. You may either have the notification to be sent the same day the balance due must be paid (one day before check-in) or have the request for the remaining balance due to be sent 2 days before check-in and have the notification with the front door key code sent 1 day before check-in – this will make sure the Guest gets the key code after the remaining amount is paid.

    Regards,
    Andre

    in reply to: Limit availability service #1027391

    Hello Caroline,

    Yes, I am following your concerns. Thank you again for your comments, I will make sure to pass them to our developers.

    Regards,
    Andre

    in reply to: Airbnb bookings missing #1027389

    Hello Amos,

    Are the bookings for Guests who check out removed from your AirBnB account and the AirBnB export link? If so, the issue is not related to the Hotel Booking plugin, since it only imports what is included in the export link – if there are no previous bookings in the link the Hotel Booking checks it and removes them from the calendar.
    Usually bookings are not removed from the export link unless they are cancelled.

    Regards,
    Andre

    in reply to: attributes order #1026577

    Hello Maria,

    Functions need to be overridden in the child theme functions.php file in order to avoid loosing performed changes after the plugin update.

    Regards,
    Andre

    in reply to: Limit availability service #1026294

    Hello there,

    Thank you for your suggestions, we do have such a feature request, however, it has not been quite popular so far. If there are more similar requests from other users, we will consider implementing this option for one of the plugin future updates.

    Regards,
    Andre

Viewing 15 posts - 1,366 through 1,380 (of 1,932 total)