Andre Flores

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Viewing 15 posts - 1,366 through 1,380 (of 1,926 total)
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  • in reply to: Feature request: more permissions for users not Admin #1028320
    Andre Flores
    Moderator

    Hello Michele,

    We do have such a feature request already, I have added your up-vote to it as well. If there are more similar requests from other users, we will consider adding this feature to one of the plugin future updates.

    Regards,
    Andre

    in reply to: Airbnb bookings missing #1028319
    Andre Flores
    Moderator

    Hello Amos,

    Kindly submit your request to our Help Desk providing screenshots and temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Tilman,

    First of all you should use Elementor Pro, since it allows creating custom templates for custom post types single and archive pages.
    After that you will need to add the content to the Elementor template manually via shortcodes, e.g.: [mphb_availability] and [mphb_availability_calendar] ones. The ID’s of the accommodation types will be fetched automatically for each accommodation type page. The rest of the content will need to be added manually to each accommodation type.

    Regards,
    Andre

    in reply to: Calendar sync issue #1027395
    Andre Flores
    Moderator

    Hello Mathijs,

    Currently the Hotel Booking plugin checks all the bookings included in the export link of other platforms during importing the file to the calendar. If some bookings which were imported to the Hotel Booking plugin are no longer there in the export link, the plugin removes them from the calendar as well or replaces them with other bookings for the same dates or bookings with some dates crossed).
    If you believe this is not the case on your end, submit a request to our Help Desk, so we take a closer look at the issue.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Robert,

    Yes, by default you may send out notifications either some number of days before the check-in/check-out date or after check-in/check-out date.
    So far there are no plans to add more triggers as our developers are currently busy with other priority tasks. You may either have the notification to be sent the same day the balance due must be paid (one day before check-in) or have the request for the remaining balance due to be sent 2 days before check-in and have the notification with the front door key code sent 1 day before check-in – this will make sure the Guest gets the key code after the remaining amount is paid.

    Regards,
    Andre

    in reply to: Limit availability service #1027391
    Andre Flores
    Moderator

    Hello Caroline,

    Yes, I am following your concerns. Thank you again for your comments, I will make sure to pass them to our developers.

    Regards,
    Andre

    in reply to: Airbnb bookings missing #1027389
    Andre Flores
    Moderator

    Hello Amos,

    Are the bookings for Guests who check out removed from your AirBnB account and the AirBnB export link? If so, the issue is not related to the Hotel Booking plugin, since it only imports what is included in the export link – if there are no previous bookings in the link the Hotel Booking checks it and removes them from the calendar.
    Usually bookings are not removed from the export link unless they are cancelled.

    Regards,
    Andre

    in reply to: attributes order #1026577
    Andre Flores
    Moderator

    Hello Maria,

    Functions need to be overridden in the child theme functions.php file in order to avoid loosing performed changes after the plugin update.

    Regards,
    Andre

    in reply to: Limit availability service #1026294
    Andre Flores
    Moderator

    Hello there,

    Thank you for your suggestions, we do have such a feature request, however, it has not been quite popular so far. If there are more similar requests from other users, we will consider implementing this option for one of the plugin future updates.

    Regards,
    Andre

    in reply to: Accomodation Images #1026290
    Andre Flores
    Moderator

    Hello Eddie,

    Such modifications would require custom coding in theme files, which is beyond our support scope, unfortunately.

    Regards,
    Andre

    in reply to: Airbnb bookings missing #1026286
    Andre Flores
    Moderator

    Hello Amos,

    So far we have not received similar complaints from other users, perhaps there is an option at AirBnB panel to avoid removing bookings once the guest checks out. I would recommend that you contact AirBnB support team directly regarding this matter, they should be able to address this issue.

    Regards,
    Andre

    in reply to: Feature request: exchange currency #1026285
    Andre Flores
    Moderator

    Hello Michele,

    Thank you for suggestion, we do have similar feature request and I have added your up-vote to it as well. We are planning to develop a possibility of multi-currency in the nearest future, once there are any updates regarding this matter we will let you know.

    Regards,
    Andre

    in reply to: AirBNB API ? #1026282
    Andre Flores
    Moderator

    Hello Paul,

    Currently there is no possibility to sync the Hotel Booking calendar with other OTAs via API. We do have such a feature request and in case there are more similar requests from other users, we will consider developing it in future.

    Regards,
    Andre

    in reply to: Sync Calendars #1025854
    Andre Flores
    Moderator

    Hello Philip,

    Yes, thank you, we will proceed further with the issue in ticket #32264.

    Regards,
    Andre

    in reply to: Amenities in Search Form #1024894
    Andre Flores
    Moderator

    Hello Livio,

    There is an option to add amenities as a “select” field in the search form, it can be done via attributes. Kindly refer to this reply for a solution.

    Regards,
    Andre

Viewing 15 posts - 1,366 through 1,380 (of 1,926 total)