Andre Flores

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Viewing 15 posts - 1,306 through 1,320 (of 1,921 total)
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  • in reply to: price per room, not per person #1035304
    Andre Flores
    Moderator

    Hello Barbara,

    Kindly submit your request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Customize Search Form #1035303
    Andre Flores
    Moderator

    Hello Cassie,

    Try adding the following code under Appearance ->Customize ->Additional CSS:

    #mphb_adults-mphb-search-form-5fbe23a9f1836 {
    	padding: 19px;
    }
    body[data-form-submit="regular"] .container-wrap input[type="submit"], body[data-form-submit="regular"] .container-wrap button[type="submit"], body[data-form-submit="see-through"] .container-wrap input[type="submit"], body[data-form-submit="see-through"] .container-wrap button[type="submit"]:not(.search-widget-btn) {
    	padding: 19px 22px !important;
    }

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Marcus,

    Unfortunately, there is no option to allow deposits during one month and then allow only full payments during the next month. You may simply disable the deposit payments at 00:00 of January, 1st, so all the bookings during January require full payment. There is also no option to change the remaining balance due on specific date. I will take your request into account though, thank you for suggestion.

    Regards,
    Andre

    in reply to: Add accommodation name (not type) to notifier email #1035281
    Andre Flores
    Moderator

    Hello Marcus,

    I am glad that the solution worked for you. We have this in our feature requests list, so we will definitely consider adding the option in case there are more similar requests from other users.

    Regards,
    Andre

    in reply to: hide / Per Day / Per Guest in service #1035274
    Andre Flores
    Moderator

    Hello Maria,

    I have located your request #32870, you will receive a reply today.

    Regards,
    Andre

    in reply to: Blue Background Image Header #1035262
    Andre Flores
    Moderator

    Hello Karl,

    Make sure the URL to the image you are using is valid – open it in the address bar and check whether you can view the image. If this does not work, submit your request to our Help Desk, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Rooms Grid View Book button height #1035261
    Andre Flores
    Moderator
    This reply has been marked as private.
    Andre Flores
    Moderator

    Hello Mathijs,

    Kindly submit your request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Blue Background Image Header #1034470
    Andre Flores
    Moderator

    Hello Karl,

    The blue background is displayed until the header image is loaded. It may happen that the header image size is too large, which takes more time to have it loaded – therefore you see the blue background for a while.
    As an option you may override the header settings by having the header image displayed right away – add the following code under Appearance ->Customize ->Additional CSS:

    .site-header-wrapper.custom-image-bg {
    	background: url("YOUR_IMAGE_URL_GOES_HERE") !important;
    }

    Regards,
    Andre

    in reply to: Add accommodation name (not type) to notifier email #1034459
    Andre Flores
    Moderator

    Hello Marcus,

    Thank you for your up-vote, it has been counted. Have you tried a temporary solution Thomas provided previously?

    Regards,
    Andre

    in reply to: price per room, not per person #1034458
    Andre Flores
    Moderator

    Hello Barbara,

    Kindly refer to this response.

    Regards,
    Andre

    in reply to: "Prices start at" not showing in some accommodations #1034457
    Andre Flores
    Moderator

    Hello Barbara,

    You should use a single rate but set the price according to the length of stay, check the following screenshot as an example: https://prnt.sc/vp39da.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Karl,

    Since the Hotel Booking is built in the theme you are using it can be updated along with the theme itself only. It usually takes our developers some time to update the theme in order to make everything work in tact. If you need the latest version now and do not want to wait for a theme update, feel free to get the Hotel Booking plugin license separately in order to receive automatic plugin updates regardless of the theme version.

    Regards,
    Andre

    in reply to: Change Photo Gallery on property page, from grid to slideshow #1034434
    Andre Flores
    Moderator

    Hello Mathijs,

    I have checked your page and looks like you have already managed to make the image larger. Let me know if you need further assistance.

    Regards,
    Andre

    in reply to: Customize Search Form #1034425
    Andre Flores
    Moderator

    Hello Cassie,

    I have checked the page. however the form is vertically-aligned there without “is-style-horizontal-form” class added. Is it on some other page at the moment?

    Regards,
    Andre

Viewing 15 posts - 1,306 through 1,320 (of 1,921 total)