Andre Flores

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Viewing 15 posts - 1,216 through 1,230 (of 1,926 total)
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    Posts
  • Andre Flores
    Moderator

    Hello Martin,

    I would ask that you submit your request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Alpenhouse theme does not show booking confirmation screen #1048558
    Andre Flores
    Moderator

    Hello Thomas,

    Looks like for some reason system pages were not created or/and assigned to corresponding options after Hotel Booking plugin installation. Make sure you have pages selected under Accommodation ->Settings: https://prnt.sc/w5675h and under Accommodation ->Settings ->Payment Gateways: https://prnt.sc/w56887.

    Regards,
    Andre

    in reply to: Invoice has different prices than actual booking price #1048555
    Andre Flores
    Moderator
    This reply has been marked as private.
    in reply to: Invoice has different prices than actual booking price #1048554
    Andre Flores
    Moderator

    Hello there,

    Thank you, we are aware of the issue with invoices and variable pricing, our developers are currently working on it and should have the issue fixed in the next plugin update.

    Regards,
    Andre

    in reply to: Header image different from elementor to website #1048536
    Andre Flores
    Moderator

    Hello Karl,

    Again the issue is with images dimensions. These images used in the original theme are 2560px in width, that is why they are displayed nicely both as a header backgrounds and a sidebar widget images, check the theme demo.
    As for centering the images, I can see they are already centered on your website: https://prnt.sc/w556ev.

    Regards,
    Andre

    in reply to: Hide months from search based on Seasons #1048142
    Andre Flores
    Moderator

    Hello Marcus,

    Unfortunately, there is no possibility to hide certain months in the calendar. You may add a note on your website that the property is available May through October only, the property will still be displayed as unavailable for other months, so there should be no issues with it.

    Regards,
    Andre

    in reply to: How to deactivate “content editor” on one page only #1048130
    Andre Flores
    Moderator

    Hello Alex,

    Unfortunately, there is no way to deactivate the editor on one specific page only. However, you may copy over all the content of that page and paste it to another page with the classic editor, this should help.

    Regards,
    Andre

    in reply to: Guest Account Registration #1048129
    Andre Flores
    Moderator

    Hello Dan,

    Thanks for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Editing Slides #1048126
    Andre Flores
    Moderator
    This reply has been marked as private.
    in reply to: Can I change button text? #1048124
    Andre Flores
    Moderator
    This reply has been marked as private.
    Andre Flores
    Moderator

    Hello Andy,

    We do have such a feature request to include more information to the iCal file during export, I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding this feature to one of the plugin future updates.

    Regards,
    Andre

    in reply to: User Roles definitions to limit employee access #1048119
    Andre Flores
    Moderator

    Hello Brandy,

    Navigate here and scroll down to the bottom of the page to submit a new topic.

    Regards,
    Andre

    in reply to: User Roles definitions to limit employee access #1048118
    Andre Flores
    Moderator

    Hello Elian,

    Unfortunately, there is no such option at the moment. You may try different combinations using the following three plugins: Adminimize, User Role Editor and Controlled Admin Access, this should help.

    Regards,
    Andre

    in reply to: Recurring Holidays/Year-to-year Seasons #1048114
    Andre Flores
    Moderator

    Hello Leo,

    Thank you for your up-vote, it has been counted and added to the feature request.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Martin,

    As it is stated in the plugin description, “Enable guests to check the availability of individual properties right on the website”, which means the functionality you are referring to is available for single accommodation type search forms only. The general availability search form does not allow displaying booked/available dates in the datepicker.
    In this context the “common search form” is the search form on single accommodation type pages.

    Regards,
    Andre

Viewing 15 posts - 1,216 through 1,230 (of 1,926 total)