Alpenhouse theme does not show booking confirmation screen

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  • This topic has 3 replies, 2 voices, and was last updated 10 months ago by Andre Flores.
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  • Author
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  • #1048180
    Thomas Hallwright
    Participant

    Hi
    The default installation of the alpenhouse theme does not support the booking confirmation or booking received window

    Normally when you book with confirmation upon payment active, you get a second screen that shows all your booking dates and details

    This theme does not for some reason, could you confirm?
    https://snipboard.io/VRebUv.jpg
    Thanks

    #1048558
    Andre Flores
    Moderator

    Hello Thomas,

    Looks like for some reason system pages were not created or/and assigned to corresponding options after Hotel Booking plugin installation. Make sure you have pages selected under Accommodation ->Settings: https://prnt.sc/w5675h and under Accommodation ->Settings ->Payment Gateways: https://prnt.sc/w56887.

    Regards,
    Andre

    #1048714
    Thomas Hallwright
    Participant

    Thanks, this solves the problem.
    The setting is not set in the default installation of the alpenhouse theme, so you may want to update this setting in the theme files.

    This is probably set somewhere in the sample data import that is automatically added.

    #1049691
    Andre Flores
    Moderator

    Hello Thomas,

    You are most welcome, I am glad I could help. Indeed system pages are usually installed along with the sample data installation, we will check this matter on our end and perform necessary corrections to the sample data file if needed.
    It would be much appreciated if you leave your positive feedback about the Alpenhouse theme at: https://motopress.com/products/alpenhouse/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

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