- This topic has 3 replies, 2 voices, and was last updated 2 years, 9 months ago by Andre Flores.
- December 17, 2020 at 11:49 am #1048180Thomas HallwrightParticipant
The default installation of the alpenhouse theme does not support the booking confirmation or booking received window
Normally when you book with confirmation upon payment active, you get a second screen that shows all your booking dates and details
This theme does not for some reason, could you confirm?
ThanksDecember 18, 2020 at 7:26 am #1048558Andre FloresModerator
Looks like for some reason system pages were not created or/and assigned to corresponding options after Hotel Booking plugin installation. Make sure you have pages selected under Accommodation ->Settings: https://prnt.sc/w5675h and under Accommodation ->Settings ->Payment Gateways: https://prnt.sc/w56887.
AndreDecember 18, 2020 at 1:37 pm #1048714Thomas HallwrightParticipant
Thanks, this solves the problem.
The setting is not set in the default installation of the alpenhouse theme, so you may want to update this setting in the theme files.
This is probably set somewhere in the sample data import that is automatically added.December 21, 2020 at 8:15 am #1049691Andre FloresModerator
You are most welcome, I am glad I could help. Indeed system pages are usually installed along with the sample data installation, we will check this matter on our end and perform necessary corrections to the sample data file if needed.
It would be much appreciated if you leave your positive feedback about the Alpenhouse theme at: https://motopress.com/products/alpenhouse/#edd-reviews-respond.
Thank you in advance!
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