[Andre Flores]

Hello Matteo,

Thank you for your detailed feedback, it is much appreciated.
I will make sure to pass this information to our development team.

Regards,
Andre

[Andre Flores]

Hello Jorge,

Specify what are the conditions for those plans, are stays for couples on Thursdays and Fridays cheaper/more expensive?

As for the search results issue, you may try the following workaround: https://support.motopress.com/hc/en-us/articles/360039318152-Why-Search-Results-page-displays-all-accommodation-types-no-matter-what-capacity-is-selected-.

Regards,
Andre

[Andre Flores]

Hello Pat,

I have already provided a solution in ticket #49716 in our Help Desk, kindly refer to my latest response.

Regards,
Andre

[Andre Flores]

Hello Jorge,

Use the following code for larger screens:

@media(min-width:721px){
 .luviana-front-page-header .child-page-content-wrapper{
   padding:3.5rem 15px 8.625rem !important;
}}

Regards,
Andre

[Andre Flores]

Hello Eden,

Thank you for your suggestion, it is much appreciated. Currently there is no such option in the plugin, however, we will consider it for future plugin updates.

Regards,
Andre

[Andre Flores]

Hello Sara,

The issue is already taken care of in ticket #49788 of our Help Desk.

Regards,
Andre

[Andre Flores]

Hello Felizia,

Thank you for your upvote, it has been counted.

Regards,
Andre

[Andre Flores]

Hello David,

Perhaps that was a caching issue. Anyway, I am glad it works fine now.
Do not hesitate to contact us back in case further issues arise.

Regards,
Andre

[Andre Flores]

Hello Serkan,

This appears to be a unique issue, which requires extra time and attention to be resolved. I would kindly ask that you submit a request in our Help Desk, so we could take a closer look at the issue.
Make sure to include booking/payment ID’s with the issue in the ticket.

Regards,
Andre

[Andre Flores]

Hello David,

That is correct, you should include the ID of accommodation type and not the accommodation itself. Provide me with the URL to the page in question and temporary access to WordPress Dashboard in a private reply, so I take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Jesus,

Sure, you should make sure to enable the “Confirmation upon payment” mode under Accommodation ->Settings tab. Once it is done, navigate to Accommodation ->Settings ->Payment Gateways tab to enable desired payment gateways.

Regards,
Andre

[Andre Flores]

Hello Ryan,

This can be done by means of Payment Request add-on, which allows including Booking Balance Due and Booking Payment Request Link tags to the confirmation email with confirmation “By admin manually” mode enabled.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello Jeffrey,

Yes, that is correct, you will need to create rates for each accommodation type. If seasons match, then you may use them for all the accommodations, however, rates must be unique. You may use “Duplicate Rate” option in order to make the rates configuration process easier and faster (you will need to change the rate name and prices for added seasons if needed).
For the next year, you may create new seasons and include them in existing rates, there is no need to create new rates each season.

Regards,
Andre

[Andre Flores]

Hello Ryan,

Thank you 🙂 I have added one more vote to the feature request.

Regards,
Andre

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