Forum Replies Created
- AuthorPosts
Andre Flores
ModeratorHello Ian,
The accommodation types appears to be a simple custom post type, so there is nothing special that needs to be done for Google to index those pages. I would recommend checking your Yoast SEO configuration to make sure indexing from accommodation types is not disabled.
As for the sitemap, there is no sitemap for accommodation types and there never was one.Regards,
AndreAndre Flores
ModeratorHello Christoph,
The section you are referring to is added via Getwid blocks for Gutenberg block editor. The following blocks are used: Section and Advanced Heading.
If you still need the code of that section you may check the source code of the demo Home page (CTRL+U) at: https://themes.getmotopress.com/booklium-bed-and-breakfast/.Regards,
AndreAndre Flores
ModeratorYou are most welcome, I am glad I could help!
It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.Thank you in advance!
Regards,
AndreApril 12, 2021 at 1:51 am in reply to: Custom Elementor Search Results Page NO CSS NEEDED??? #1104022Andre Flores
ModeratorHello Ushir,
The Search Results page appears to be a system page, which can not be edited via Elementor for now.
You might want to check two articles below to learn how to edit the Search Results page layout:https://support.motopress.com/hc/en-us/articles/360050337852-How-to-enable-list-view-for-the-Search-Results-Page-
https://support.motopress.com/hc/en-us/articles/360040164491-How-to-display-search-results-in-several-columns-Regards,
AndreApril 12, 2021 at 1:45 am in reply to: Gallery in Add Accommodation Type is not visible within 1 language #1104017Andre Flores
ModeratorHello Ushir,
Check your Media Translation options and make sure that media is translated in other languages.
If the issue persists, submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.Regards,
AndreAndre Flores
ModeratorHello Maxime,
Thank you for your feedback, I have added your up-vote to the feature request. We are currently collecting a feedback from our users regarding this feature and so far it has not been quite popular.
If there are more requests from other users, we might consider adding the Upload file field in one of the plugin future releases.Regards,
AndreAndre Flores
ModeratorHello Sean,
You may set the slider video up under Appearance ->Customize ->Theme Settings ->Front Page Slider tab. Make sure to check the “Enable video as a first slide” option for selection and upload the video itself there.
Regards,
AndreApril 11, 2021 at 11:13 pm in reply to: Dynamic dropdown in the appointment form not works as expected #1103957Andre Flores
ModeratorHello Michele,
I have passed the request for further investigation to our developers. Once I receive a feedback from them, I will immediately let you know.
Regards,
AndreAndre Flores
ModeratorHello Noel,
Kindly submit your request to our Help Desk and provide us with temporary website URL, so we take a closer look at the issue. You might need to upload your local website to some temporary domain, so we could reach it from our end and take a closer look at the issue.
Regards,
AndreApril 11, 2021 at 10:56 pm in reply to: Is there a way to make available special rates only to specific users of the site? #1103948Andre Flores
ModeratorHello Raffy,
Since the Hotel Booking plugin does not provide user account functionality, there is no option to apply rates for specific users/members only. As a workaround you may create a special rate and set its status to “Disabled”: https://prnt.sc/11acz9n. Once you need to apply the rate for specific user, you will need to enable the rate and create a booking manually for such user from the back-end.
Regards,
AndreAndre Flores
ModeratorHello Sophie,
Unfortunately, you have not attached any screenshots. Could you kindly attach it in your next reply? You may also share your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.
Regards,
AndreApril 8, 2021 at 1:20 am in reply to: What is the best way to migrate existing reservations from another booking plugin? #1102524Andre Flores
ModeratorHello Fenton,
It will be not quite convenient to add existing bookings to the Hotel Booking, however, still possible.
You will need to add new bookings under Bookings ->All Bookings ->New Booking filling in the Customer data (if required). You will be able to add any amount as a payment for the booking, so it will already be considered as paid. Once the booking is added, it will automatically be confirmed and you will be able to send a payment request to have the remaining balance due paid by the Customer.Regards,
AndreAndre Flores
ModeratorHello Trevor,
The issue is still under our developers investigation. Once there are any updates, I will immediately let you know.
Regards,
AndreAndre Flores
ModeratorHello Trevor,
I am sorry for the inconvenience. The MotoPress Slider is compatible with the latest WordPress version starting from v. 2.2.0, which was released on January, 18th. Make sure to update the plugin to the latest version in order to have the issue fixed.
Regards,
AndreAndre Flores
ModeratorHello Kalvis,
We have just released the WooCommerce Payments add-on update with an ability to insert the product label, which may also include such information as: Booking ID, Reserved Accommodations, Check-in Date and Check-out dates. If you are using this add-on, you will be able to use an additional plugin for WooCommerce, e.g. WooSMS as Pamela suggested in her initial reply.
This will allow you to get SMS notifications once the booking is confirmed.Regards,
Andre- AuthorPosts