Andre Flores

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Viewing 15 posts - 346 through 360 (of 1,926 total)
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  • in reply to: Creating Role for Booking Manager – priority! #1172489

    Hello Marcus,

    Thank you for your feedback, I will make sure to pass it to our developers.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1172481

    Hello Dan,

    You now have motopress-hotel-booking-en_GB.po file under /wp-content/languages/plugins/ directory, you will need to edit the file locally in your machine with Poedit software and perform necessary changes to it. Once changes are saved, you will get new .mo file generated, make sure to replace current .mo file with it as well, so changes are applied.

    Regards,
    Andre

    in reply to: Limit bookings per day #1172478

    Hello there,

    Unfortunately, there is no option to limit the number of bookings per day by default. The only option would be blocking an accommodation manually using booking rules once there are 15 bookings made per a single day.

    Regards,
    Andre

    in reply to: Multiple languages (WPML) #1172448

    Hello Maurice,

    Thank you for sharing your experience, it is greatly appreciated!
    Do not hesitate to contact our team in case of any further questions/issues.

    Regards,
    Andre

    in reply to: Hotel booking and divi fail integration with wpml #1172447

    Hello Carla,

    Speaking about WPML, all the language files are kept under /wp-content/languages/wpml/ directory, so changes should not be affected by the WordPress or plugins updates.

    Regards,
    Andre

    in reply to: Stripe Credit Card payments “incomplete” status #1171391

    Hello Don,

    Make sure your Hotel Booking plugin is up-to-date (v. 3.9.11), the issue should be fixed in that version.

    Regards,
    Andre

    Hello Matthew,

    Thank you for clarification. Unfortunately, there is no such possibility in the plugin, rates are only displayed on the Checkout page.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1171389
    This reply has been marked as private.
    in reply to: Payment with Stripe is not working #1170458

    Hello Ravindra,

    We have just released the Hotel Booking v. 3.9.11 with the Stripe 3D Secure issue fixed. Kindly update the plugin to the latest version in order to have Stripe working properly.

    Regards,
    Andre

    in reply to: Payment with Stripe is not working #1169896

    Hello Ravindra,

    Our developers have already found a resolution, it will be included in the next plugin update, which is expected to be released shortly.
    As for the Google Pay, please understand that we are unable to include all the possible payment gateways to the plugin. From our experience, most popular gateways are PayPal and Stripe, which are already included by default. There are many local payment gateways, which are used by other Customers, therefore we have developed such an add-on as WooCommerce Payments, so our users could integrate additional gateways to the Hotel Booking via WooCommerce.

    We will take your suggestion regarding Google Pay into consideration though, thank you for that.

    Regards,
    Andre

    Hello Matthew,

    You may try adding the following code under Appearance ->Customize ->Additional CSS:

    .mphb-regular-price strong {
    	display: inline-block;
    }

    This will add the “Prices start at:” text before the price.

    Regards,
    Andre

    in reply to: I need to make customer info required #1169872

    Hello George,

    Are you using Checkout Fields plugin? Try deactivating it and then activating it back, after that check if default fields appear on the Checkout page, as they must be there for sure.
    If the issue persists, submit a request to our Help Desk, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Hotel booking and divi fail integration with wpml #1169857

    Hello Carla,

    Looks like the issue is taken care of by one of our technical support agents in ticket #40873. I see you have asked about String Translations, and this is actually the only way to translate some strings, which are not translated to Catalan in the plugin. Perhaps, you should make sure to keep your language files in /wp-content/languages/ directory in order to avoid loosing performed changes after plugin updates.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1169854

    Hello Dan,

    Kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I check it for you.

    Regards,
    Andre

    in reply to: Book button doesnt work | Elementor #1169853

    Hello Robin,

    The Book button added to your accommodation type page will not work like this, as the availability must be checked first. If you would like your guests to be able to check availability and book an accommodation directly from accommodation type page, you should enable Direct Booking in plugin settings: https://prnt.sc/1nf2tef.
    Let me know if this works for you.

    Regards,
    Andre

Viewing 15 posts - 346 through 360 (of 1,926 total)