Andre Flores

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Viewing 15 posts - 346 through 360 (of 1,921 total)
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  • in reply to: Stripe Credit Card payments “incomplete” status #1171391
    Andre Flores
    Moderator

    Hello Don,

    Make sure your Hotel Booking plugin is up-to-date (v. 3.9.11), the issue should be fixed in that version.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Matthew,

    Thank you for clarification. Unfortunately, there is no such possibility in the plugin, rates are only displayed on the Checkout page.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1171389
    Andre Flores
    Moderator
    This reply has been marked as private.
    in reply to: Payment with Stripe is not working #1170458
    Andre Flores
    Moderator

    Hello Ravindra,

    We have just released the Hotel Booking v. 3.9.11 with the Stripe 3D Secure issue fixed. Kindly update the plugin to the latest version in order to have Stripe working properly.

    Regards,
    Andre

    in reply to: Payment with Stripe is not working #1169896
    Andre Flores
    Moderator

    Hello Ravindra,

    Our developers have already found a resolution, it will be included in the next plugin update, which is expected to be released shortly.
    As for the Google Pay, please understand that we are unable to include all the possible payment gateways to the plugin. From our experience, most popular gateways are PayPal and Stripe, which are already included by default. There are many local payment gateways, which are used by other Customers, therefore we have developed such an add-on as WooCommerce Payments, so our users could integrate additional gateways to the Hotel Booking via WooCommerce.

    We will take your suggestion regarding Google Pay into consideration though, thank you for that.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Matthew,

    You may try adding the following code under Appearance ->Customize ->Additional CSS:

    .mphb-regular-price strong {
    	display: inline-block;
    }

    This will add the “Prices start at:” text before the price.

    Regards,
    Andre

    in reply to: I need to make customer info required #1169872
    Andre Flores
    Moderator

    Hello George,

    Are you using Checkout Fields plugin? Try deactivating it and then activating it back, after that check if default fields appear on the Checkout page, as they must be there for sure.
    If the issue persists, submit a request to our Help Desk, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Hotel booking and divi fail integration with wpml #1169857
    Andre Flores
    Moderator

    Hello Carla,

    Looks like the issue is taken care of by one of our technical support agents in ticket #40873. I see you have asked about String Translations, and this is actually the only way to translate some strings, which are not translated to Catalan in the plugin. Perhaps, you should make sure to keep your language files in /wp-content/languages/ directory in order to avoid loosing performed changes after plugin updates.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1169854
    Andre Flores
    Moderator

    Hello Dan,

    Kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I check it for you.

    Regards,
    Andre

    in reply to: Book button doesnt work | Elementor #1169853
    Andre Flores
    Moderator

    Hello Robin,

    The Book button added to your accommodation type page will not work like this, as the availability must be checked first. If you would like your guests to be able to check availability and book an accommodation directly from accommodation type page, you should enable Direct Booking in plugin settings: https://prnt.sc/1nf2tef.
    Let me know if this works for you.

    Regards,
    Andre

    in reply to: Revenue (beta) report #1169850
    Andre Flores
    Moderator

    Hello Maurice,

    Thank you for your detailed feedback, it is much appreciated. The feature is indeed in beta mode at the moment, so it might not work perfectly.

    Total Sales should only include those taxes you have created in your dashboard, there are no charges added to the revenue by the plugin automatically.

    There is an option export Services under Export tab by default: https://prnt.sc/1ney2vn, are you sure you do not have it? The same is with the Coupons: https://prnt.sc/1neyios.

    Regards,
    Andre

    in reply to: Wrong behaviour of search results #1169202
    Andre Flores
    Moderator

    Hello Carla,

    There is no option to have the featured image displayed for recommended section. In order to add it you will need to override plugin function in your child theme, which appears to be a matter of custom coding, which is beyond our support scope, unfortunately.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Matthew,

    The text you are referring to does not appear to be a function, you should simply add the following code under Appearance ->Customize ->Additional CSS in order to hide it:

    .mphb-booking-form .mphb-required-fields-tip {
    	display: none;
    }

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Matthew,

    When it comes to CSS, there is no need to copy plugin template files to your theme, you may add CSS directly under Appearance ->Customize ->Additional CSS.

    Regards,
    Andre

    in reply to: Check-in Time Variable differing output #1169185
    Andre Flores
    Moderator

    You are most welcome, I am glad it worked 🙂
    It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.

    Thank you in advance!

Viewing 15 posts - 346 through 360 (of 1,921 total)