Andre Flores

Forum Replies Created

Viewing 15 posts - 346 through 360 (of 1,932 total)
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  • in reply to: Enable/Disable Accommodation and Booking Menu Items #1172836

    Hello Ahmed,

    Thank you for letting us know, it is much appreciated. Your vote has been counted as well.

    Regards,
    Andre

    in reply to: Receiving multiple emails for same reservation done in Hotel Booking #1172835

    Hello Ronald,

    Was that a unique case or this has happened more than once? I would kindly ask that you submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue you are facing.

    Regards,
    Andre

    in reply to: 2Checkout Demo/Sandbox not working #1172535

    Hello Marcus,

    I have passed the request to our developers, they will check this matter for you. Once there is any information regarding this matter, I will immediately let you know.

    Regards,
    Andre

    in reply to: Site or service that will have the customer e-sign #1172506

    Hello Jeffrey,

    There is no exact functionality to sign any contacts/documents, however, you may use the Terms & Conditions link to have your guests signing some kind of document confirming they agree that you keep the deposit. You may add a link to some kind of online document, where your guests will be able to fill in their personal information and sign it, e.g. PDF or Google Document.

    Regards,
    Andre

    in reply to: Stripe Credit Card payments “incomplete” status #1172504

    Hello Don,

    Kindly submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Search results recommending accommodation with unsuitable occupancy #1172502

    Hello Sam,

    Thank you for your feedback, I have added your up-vote to the feature request. The feature has not yet been selected for development, so we do not expect it to be released in the near future. However, we are still collecting feedback from our users regarding this matter to find out how demanding the feature is.

    Regards,
    Andre

    in reply to: Creating Role for Booking Manager – priority! #1172489

    Hello Marcus,

    Thank you for your feedback, I will make sure to pass it to our developers.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1172481

    Hello Dan,

    You now have motopress-hotel-booking-en_GB.po file under /wp-content/languages/plugins/ directory, you will need to edit the file locally in your machine with Poedit software and perform necessary changes to it. Once changes are saved, you will get new .mo file generated, make sure to replace current .mo file with it as well, so changes are applied.

    Regards,
    Andre

    in reply to: Limit bookings per day #1172478

    Hello there,

    Unfortunately, there is no option to limit the number of bookings per day by default. The only option would be blocking an accommodation manually using booking rules once there are 15 bookings made per a single day.

    Regards,
    Andre

    in reply to: Multiple languages (WPML) #1172448

    Hello Maurice,

    Thank you for sharing your experience, it is greatly appreciated!
    Do not hesitate to contact our team in case of any further questions/issues.

    Regards,
    Andre

    in reply to: Hotel booking and divi fail integration with wpml #1172447

    Hello Carla,

    Speaking about WPML, all the language files are kept under /wp-content/languages/wpml/ directory, so changes should not be affected by the WordPress or plugins updates.

    Regards,
    Andre

    in reply to: Stripe Credit Card payments “incomplete” status #1171391

    Hello Don,

    Make sure your Hotel Booking plugin is up-to-date (v. 3.9.11), the issue should be fixed in that version.

    Regards,
    Andre

    in reply to: How can I display the total price on the search results page? #1171390

    Hello Matthew,

    Thank you for clarification. Unfortunately, there is no such possibility in the plugin, rates are only displayed on the Checkout page.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1171389
    This reply has been marked as private.
    in reply to: Payment with Stripe is not working #1170458

    Hello Ravindra,

    We have just released the Hotel Booking v. 3.9.11 with the Stripe 3D Secure issue fixed. Kindly update the plugin to the latest version in order to have Stripe working properly.

    Regards,
    Andre

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Viewing 15 posts - 346 through 360 (of 1,932 total)
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