Andre Flores

Forum Replies Created

Viewing 15 posts - 1,531 through 1,545 (of 1,921 total)
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  • in reply to: Kids don’t count as guests in additional services #1007247
    Andre Flores
    Moderator

    Hello, Paul!

    Unfortunately, there is no option to charge services per child in the plugin by default. However, we have such a feature request and I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding it to one of the plugin future updates.
    Meanwhile, as an option you may add separate services per adults/children, e.g.:

    +1 Breakfast adult
    +2 Breakfast adult
    +1 Breakfast child

    Alternatively you may disable “Children” option under Accommodation ->Settings and have Guests option instead in order to be able to change each guest for selected services: https://prnt.sc/ukwmqd.

    Regards,
    Andre

    in reply to: Calendar Frontend Display #1007242
    Andre Flores
    Moderator

    Hello there!

    Please note that the Hotel Booking elements, including calendar, inherit styles from your active theme, so the appearance may differ from what you see on our live demos. You may try changing the Calendar Theme under Accommodation ->Settings tab in order to make the calendar appearance better: https://prnt.sc/ukwg3m. Otherwise, you will need to edit calendar CSS to make it look per your desire.

    Regards,
    Andre

    in reply to: Plugin not working Hotel booking reviews #1006497
    Andre Flores
    Moderator

    Hello there,

    I am delighted to let you know that the issue has been fixed and included in the latest plugin update (v. 1.2.5). make sure to update the plugin to the latest version to have the issue resolved.

    Regards,
    Andre

    in reply to: Bulk add Services? #1006459
    Andre Flores
    Moderator

    Hello, Kerry!

    Indeed, so far the only option to apply services to accommodation types is to do that manually on each accommodation type editing page. However, we will take your request into account and in case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates.
    If anyone else needs this feature as well, feel free to let me know by commenting this topic.

    Regards,
    Andre

    in reply to: “Book Now” Button Does Not Work #1006457
    Andre Flores
    Moderator

    Hello, Vic!

    You should open the browser Developer’s Tool console (F12 key) while checking out and click “Book Now” button to see whether any errors are returned in the console. I assume there are issues with the payment gateways, which are not set-up properly. If the are unable to get to the bottom of the issue, I would recommend submitting a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: deactivate a room for booking #1006454
    Andre Flores
    Moderator

    Hello, Christopher!

    I have tested it on my local installation and changing the accommodation type publish status to “Draft” hides the room in the search results. If you have set the accommodation (not the accommodation type) to “Draft” and the accommodation type is still visible, this means there are more accommodations assigned to it, which are still “Published”.

    Regards,
    Andre

    in reply to: Change header slick-slider #1006450
    Andre Flores
    Moderator

    Hello, Christopher!

    No worries at all, you are most welcome 🙂
    It would be much appreciated if you leave your positive feedback about Alpenhouse theme at: https://motopress.com/products/alpenhouse/#reviews.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Reduce amount of space around page header #1006448
    Andre Flores
    Moderator

    Hello, James!

    You are most welcome. It would be also much appreciated if you leave your positive feedback about the Aquentro theme at: https://motopress.com/products/aquentro/#reviews.

    Thank you in advance.

    Regards,
    Andre

    in reply to: Motopress Visual Builder Not Enabled #1006443
    Andre Flores
    Moderator

    Hello, Éamon!

    The issue should have been fixed in WordPress 5.5.1 version, make sure your WordPress engine is up-to-date and deactivate the jQuery Migrate Helper plugin, it should be no longer needed.
    If the issue persists, activate the jQuery Migrate Helper plugin back and contact Cherry developers directly regarding the warning you have got.

    Regards,
    Andre

    in reply to: Reduce amount of space around page header #1006009
    Andre Flores
    Moderator

    Hello, James!

    Add the following code under Appearance ->Customize ->Additional CSS:

    body.single .site-main .entry-header, body.page .site-main .entry-header {
    	margin: 0 0 3.75rem;
    }
    body .site-main {
    	padding-top: 5rem;
    }

    Reduce 3.75rem and 5rem values to the desired ones to reduce the bottom and header space around the title respectively.

    Regards,
    Andre

    in reply to: Variable price count per person #1006004
    Andre Flores
    Moderator

    Hello, Monica!

    Thank you for your up-vote, it has been counted. If there are any updates/progress regarding this matter, I will let you know.

    Regards,
    Andre

    in reply to: "Prices start at" not showing in some accommodations #1006003
    Andre Flores
    Moderator

    Hello, James!

    Firstly, you should make sure that your accommodation types have at least one accommodation assigned to each of them: https://prnt.sc/uipem4. After that check so your seasons and rates configured properly: you should make sure all the dates are covered in your season and there are rates configured according to those seasons for each accommodation type. I recommend checking this nice article on how to do that.

    Regards,
    Andre

    in reply to: Change header slick-slider #1006001
    Andre Flores
    Moderator

    Hello, Christopher!

    Are you referring to the header image on the Home page? If so, please note that it is managed under Pages ->Home ->Edit Page tab – scroll down to view and replace the image: https://prnt.sc/uipcop. There is no option to manage that image via Elementor by default.

    Regards,
    Andre

    in reply to: deactivate a room for booking #1006000
    Andre Flores
    Moderator

    Hello, Christopher!

    You may simply block accommodations in question under Bookings ->Booking Rules ->Block accommodation section: https://prnt.sc/uip8j3.

    Regards,
    Andre

    in reply to: Guest Reviews #1005999
    Andre Flores
    Moderator

    Hello, William!

    Testimonials on the front page are powered by the Jetpack plugin, so in order for them to appear you should make sure to enable them under plugin Settings ->Writing tab: https://prnt.sc/uip70j.

    Regards,
    Andre

Viewing 15 posts - 1,531 through 1,545 (of 1,921 total)