[Andre Flores]

Hello, Kean!

Thank you for your up-vote, it has been also counted. Please note that your Customer will only need to do that once in order to apply corresponding services to each accommodation type, it should not take that much time.

Regards,
Andre

[Andre Flores]

Hello, Kean!

I would recommend that you submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Emanuel!

You are right, you should enable only event types required by the Hotel Booking plugin, you will find them below:

source.failed
source.canceled
source.chargeable
charge.failed
charge.succeeded

The rest of event types may be disabled.

Regards,
Andre

[Andre Flores]

Hello, Thomas!

Unfortunately, there is no option to display accommodation name/title, however, you may try including this information in one of the accommodation notices, duplicating the room number there: https://prnt.sc/ukxf6t – this will help to identify your Guests room numbers.

Regards,
Andre

[Andre Flores]

Hello, Sabrina!

What sliders exactly are you referring to? I have checked the theme on my local installation and was unable to replicate any issues in Chrome browser. It would be much appreciated if you provide me with some live examples of the issue. Alternatively, submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Paul!

Unfortunately, there is no option to charge services per child in the plugin by default. However, we have such a feature request and I have added your up-vote to it as well. In case there are more similar requests from other users, we will consider adding it to one of the plugin future updates.
Meanwhile, as an option you may add separate services per adults/children, e.g.:

+1 Breakfast adult
+2 Breakfast adult
+1 Breakfast child

Alternatively you may disable “Children” option under Accommodation ->Settings and have Guests option instead in order to be able to change each guest for selected services: https://prnt.sc/ukwmqd.

Regards,
Andre

[Andre Flores]

Hello there!

Please note that the Hotel Booking elements, including calendar, inherit styles from your active theme, so the appearance may differ from what you see on our live demos. You may try changing the Calendar Theme under Accommodation ->Settings tab in order to make the calendar appearance better: https://prnt.sc/ukwg3m. Otherwise, you will need to edit calendar CSS to make it look per your desire.

Regards,
Andre

[Andre Flores]

Hello there,

I am delighted to let you know that the issue has been fixed and included in the latest plugin update (v. 1.2.5). make sure to update the plugin to the latest version to have the issue resolved.

Regards,
Andre

[Andre Flores]

Hello, Kerry!

Indeed, so far the only option to apply services to accommodation types is to do that manually on each accommodation type editing page. However, we will take your request into account and in case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates.
If anyone else needs this feature as well, feel free to let me know by commenting this topic.

Regards,
Andre

[Andre Flores]

Hello, Vic!

You should open the browser Developer’s Tool console (F12 key) while checking out and click “Book Now” button to see whether any errors are returned in the console. I assume there are issues with the payment gateways, which are not set-up properly. If the are unable to get to the bottom of the issue, I would recommend submitting a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Christopher!

I have tested it on my local installation and changing the accommodation type publish status to “Draft” hides the room in the search results. If you have set the accommodation (not the accommodation type) to “Draft” and the accommodation type is still visible, this means there are more accommodations assigned to it, which are still “Published”.

Regards,
Andre

[Andre Flores]

Hello, Christopher!

No worries at all, you are most welcome 🙂
It would be much appreciated if you leave your positive feedback about Alpenhouse theme at: https://motopress.com/products/alpenhouse/#reviews.

Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello, James!

You are most welcome. It would be also much appreciated if you leave your positive feedback about the Aquentro theme at: https://motopress.com/products/aquentro/#reviews.

Thank you in advance.

Regards,
Andre

[Andre Flores]

Hello, Éamon!

The issue should have been fixed in WordPress 5.5.1 version, make sure your WordPress engine is up-to-date and deactivate the jQuery Migrate Helper plugin, it should be no longer needed.
If the issue persists, activate the jQuery Migrate Helper plugin back and contact Cherry developers directly regarding the warning you have got.

Regards,
Andre

[Andre Flores]

Hello, James!

Add the following code under Appearance ->Customize ->Additional CSS:

body.single .site-main .entry-header, body.page .site-main .entry-header {
	margin: 0 0 3.75rem;
}
body .site-main {
	padding-top: 5rem;
}

Reduce 3.75rem and 5rem values to the desired ones to reduce the bottom and header space around the title respectively.

Regards,
Andre

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