Andre Flores

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Viewing 15 posts - 76 through 90 (of 1,932 total)
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  • in reply to: ,,Close” Button – language German #1338307

    Hello Sandro,

    In this case you may try translating “Close” text via Loco Translate plugin. You will need to edit the string within Stratum Mega Menu plugin itself: https://prnt.sc/dH7387gY_hkl.

    Regards,
    Andre

    in reply to: Checkout Fields is not shown in custom checkout fields #1338262

    Hello Ban,

    Try to perform steps from this reply. Also I was unable to check your website due to “The requested URL could not be retrieved” error.

    Regards,
    Andre

    in reply to: administrator booking is automatically confirmed #1337241

    Hi István,

    This is how manually adding bookings functions at the moment. We do have such feature request and I have added your up-vote to it. In case there are more requests from other users, we might consider implementing such a possibility in future.
    Meanwhile, you may create booking using your own or dummy email, e.g. [email protected]. Once the booking is created, you may change the booking status to Pending, change the email address to the guest’s one and then switch the status to Confirmed to send out all the required notifications.

    Regards,
    Andre

    in reply to: Best way to send contracts #1335103

    Hi Nathaniel,

    The best way to do that automatically would be using our Notifier add-on, which allows sending out automatic emails with nay desired information to your guests. You may attach a link to the contract to one of such emails, so your guests sign it up and send back to you.

    Regards,
    Andre

    in reply to: Feature Request: Upload File Field #1334112

    Hi everyone,

    I am delighted to let you know that we have released the Checkout Fields add-on update v. 1.0.5 with the possibility to allow files uploading. Please note that the add-on requires the Hotel Booking v. 4.3.0. Feel free to update both plugins to the latest versions to allow your guests to upload files during checkout.

    Best regards,
    Andre Flores

    in reply to: Admin Booking – Ability to adjust rates #1334095

    Hello Ash,

    Unfortunately, there is no option to change rates on-the-fly when adding bookings manually. However, you may create a coupon and apply it to such bookings, so the price is reduced and your guests receive emails with valid price right away.

    Regards,
    Andre

    in reply to: Setting up a weekly cruise #1334094

    Hello Sonny,

    You may use booing rules for this purpose. Under Bookings ->Booking Rules make sure to set the check-in and check-out days to Saturday. If you would like to restrict the maximum stay as well, set the max-stay option to 7 nights, so your guests could only book a cruise for 1 specific week.
    The above configuration will allow your guests to book any desired week per their preference.

    Regards,
    Andre

    in reply to: 13 people in a room for 2 ! #1334093

    Hello Eric,

    By default if there are no rooms with searched capacity available, the plugin shows all other available rooms in case your guests decide to book them. For example, there is no room for 5 guests, but there are two rooms for 3 guests and 2 guests respectively – in this case your guests might want to book two rooms.
    If you would like search results to work strictly by the number of guests selected, you may use the workaround from the following article: https://support.motopress.com/hc/en-us/articles/360039318152-Why-Search-Results-page-displays-all-accommodation-types-no-matter-what-capacity-is-selected-.

    Regards,
    Andre

    in reply to: Searching by Category #1334090

    Hello Paul,

    In order to achieve this you may create categories as Attributes assigning them to corresponding accommodation types. Then add the Attributes field to the availability search form, so it is possible to search by category. For more details on how to add the Attributes field to the search form check the following video: https://youtu.be/w1vKA5gqhAQ.

    Regards,
    Andre

    in reply to: Stripe webhook no longer working #1334085

    Hello Albert,

    Returning an error 400 when the Webhook URL is opened in the browser tab does not mean the Webhook does not work. Have you tried contacting Stripe to find out why the Webhook was disabled? You may also try removing current Webhook and create a new one in your Stripe account.

    Regards,
    Andre

    in reply to: Error activating plugin #1334083

    Hello Yelitza,

    Do you receive any errors while trying to activate the Hotel Booking plugin license? Provide us with an access to your WordPress dashboard in a private reply or ticket you have raised previously, so we assist you further.

    Regards,
    Andre

    in reply to: Divi – availability search style #1319834

    You are always welcome, I am glad I could help.
    It would be very much appreciated if you share your positive thoughts on the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Best regards,
    Andre Flores

    in reply to: My booking system is down #1319555

    Hello Eric,

    You are most welcome, I am glad I could help.
    It would be very much appreciated if you share your positive thoughts on the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Add separator between bookings on back-end calendar #1318404

    Hello Andrea,

    Unfortunately, there is no option to display booking calendar on the front-end. We do have such feature request and I have added your request to it as well. In case there are more similar requests from other users, we might consider implementing such option in one of the plugin future updates.

    Regards,
    Andre

    in reply to: Editing details icons for guests, amenities, views… #1318379

    Hello there,

    Looks like font awesome styles are not fetched, perhaps they are overwritten by global Divi styles for lists, make sure to check them. If the issue persist, provide me the URL to the website in question, so I take a closer look at it.

    Regards,
    Andre

Viewing 15 posts - 76 through 90 (of 1,932 total)