- This topic has 1 reply, 2 voices, and was last updated 1 week, 5 days ago by Andre Flores.
- July 24, 2022 at 12:54 pm #1333123eric BrabantsParticipant
We have 3 lodges: 1 bedroom (2p); 2 bedrooms (5p); 3 bedrooms (6p) – maximum capacity 13p
For the period from August 3 to 5, only the 1 bedroom is free
When I search (as a customer) via the website, availability for the period from August 3 to 5, for 13 people. The search engine offers me the 1 bedroom cottage.
It should respond…nothing available!
When I do the same search via the backoffice, it does not find me anything available. What’s NormalJuly 26, 2022 at 11:54 pm #1334093Andre FloresModerator
By default if there are no rooms with searched capacity available, the plugin shows all other available rooms in case your guests decide to book them. For example, there is no room for 5 guests, but there are two rooms for 3 guests and 2 guests respectively – in this case your guests might want to book two rooms.
If you would like search results to work strictly by the number of guests selected, you may use the workaround from the following article: https://support.motopress.com/hc/en-us/articles/360039318152-Why-Search-Results-page-displays-all-accommodation-types-no-matter-what-capacity-is-selected-.
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