Andre Flores

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Viewing 15 posts - 286 through 300 (of 1,921 total)
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  • in reply to: Problem with fonts #1185438
    Andre Flores
    Moderator

    Hello Mariusz,

    I have checked both example pages and the font is change there: https://prnt.sc/1s9xnw0. Let me know if you have managed to resolve the issue.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Matthew,

    For now the only option would be overriding default plugin templates in the child theme indeed. You will need to copy files to /wp-content/themes/child-theme/hotel-booking/shortcodes/search-results/ directory.

    Regards,
    Andre

    in reply to: Reactivate a booked room availability #1183158
    Andre Flores
    Moderator

    Hello Nelson,

    You may generate 6 accommodations for your double-rooms accommodation type and make sure 5 of them are in “Draft”, e.g.: https://prnt.sc/1rpeshr. This means only 1 accommodation (room) will be available for booking. Once it is booked for certain dates, you may publish one of the drafted accommodations, so the double room is available for the same dates again.
    However, this appears to be just a workaround and it is recommended to synchronize your rooms calendars on your website with corresponding rooms on other sources, if it is possible.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there,

    You may change labels via Loco Translate plugin, check this article with an example of how to do that.

    Regards,
    Andre

    in reply to: Change the colour fo dates on the calendar? #1183086
    Andre Flores
    Moderator

    Hello Daniel,

    Add the following code under Appearance ->Customize ->Additional CSS:

    .datepick .datepick-month table td .mphb-check-in-date,
    .datepick .datepick-month table td .datepick-selected,
    .datepick .datepick-month table td .datepick-highlight {
    	background: #58a193;
    	color: #fff;
    }

    Replace #58a193 and #fff with desired colors to change the background hover and date number color.

    Regards,
    Andre

    in reply to: Hide check in label on home page search form #1183079
    Andre Flores
    Moderator

    Hello Daniel,

    I have just checked the Albatross theme and the above code works fine for it. Try adding an !important declaration to the rule, so it looks as follows:

    .mphb_widget_search-check-in-date label, .mphb_widget_search-check-out-date label {
    	display: none !important;
    }

    Regards,
    Andre

    in reply to: Hide certain Accommodation Type from appearing in search #1183076
    Andre Flores
    Moderator

    Hello Kerry,

    You may simply set the accommodation type in question visibility to “Private” in your dashboard, so only administrator or other logged in users could see that accommodation type: https://prnt.sc/1rp01jt. This will allow an administrator to book that accommodation type without guests being able to view it on the website.

    Regards,
    Andre

    in reply to: No accommodation ids in elementor #1183071
    Andre Flores
    Moderator

    Hello Raphael,

    The ID field should always be empty, you need to insert the corresponding accommodation type ID there, so the valid calendar or accommodation type is displayed. You may find the ID by hovering the accommodation type in question under Accommodation ->Accommodation Types.
    If you would like the ID’s to be fetched automatically, you will need the Elementor Pro to create a separate template and apply it to accommodation type pages.

    Regards,
    Andre

    in reply to: Change the font by default for the titles #1183068
    Andre Flores
    Moderator

    Hello Pascal,

    Unfortunately, there is no option to change titles font other than via custom CSS by default. You may also try doing it via extra plugins, the following article might be useful to you: https://wpengine.com/resources/change-wordpress-font/.

    Regards,
    Andre

    in reply to: Very high cpu usage, sync calls every second #1183067
    Andre Flores
    Moderator

    Hello Gundula,

    Thank you for your detailed feedback, it is very much appreciated.
    We have already passed the request to our developers regarding this matter and are currently collecting feedback from our users. We might consider adjusting the automatic logs removal in plugin future updates in order to prevent database from sync logs overload.
    Once there is any information regarding this matter, I will immediately let you know.

    Regards,
    Andre

    in reply to: Seasons variable prices are not working #1183051
    Andre Flores
    Moderator

    Hello there,

    Have you already managed to resolve the issue? Thank you for letting us know, it is much appreciated.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Dave,

    Thank you for your question, it is much appreciated. Currently there indeed no option to separate the reservation received page for the paid deposit and remaining balance due. I have passed your concerns to our developers for further consideration. Once there are any updates regarding this matter, I will immediately let you know.
    Anyone else, who also needs this option feel free to let us know by commenting below.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Tommy,

    Unfortunately, there is currently no such option in the Payment Request plugin. We do have such a feature request and are currently collecting feedback from our users. In case there are more requests regarding this matter, we might consider implementing such an option in one of the plugin future updates.

    Regards,
    Andre

    in reply to: The spinner at the bottom of the booking page keeps spinning #1183015
    Andre Flores
    Moderator

    Hello Tommy,

    The issue is already taken care of in ticket #42120, kindly refer to replies in that ticket.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there,

    The conversation was made private because I have received a private reply from one of the users, so I had to respond in private message as well.
    Have you updated the Hotel Booking plugin to the latest version (v. 3.9.12)? It is required along with the Payment request update to have it functioning properly. I have just checked automatic notification sent by Payment Request with Payment Request v. 1.1.7 and Hotel Booking 3.9.12 and all the tags were replaced: https://prnt.sc/1rorvfo.
    As for sending notifications to imported bookings, this is the first time such kind of issue is reported, I will gladly take a closer look at the issues you are facing if you submit a request to our Help Desk providing temporary access to your WordPress dashboard.

    Regards,
    Andre

Viewing 15 posts - 286 through 300 (of 1,921 total)