Andre Flores

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Viewing 15 posts - 1,816 through 1,830 (of 1,932 total)
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  • Hello, Kent!

    I am glad that you were able to find the topic with the workaround. The request has been passed to our developers regarding this matter as well, so once there is any feedback from them, I will contact you via e-mail with further updates.

    Regards,
    Andre

    in reply to: Can the footer image be changed? #956359

    Hello, Kent!

    You are always welcome! 🙂

    Regards,
    Andre

    Hello, Kostas!

    Check if the booking/order status is Confirmed – this will make sure both admin and the customer receive confirmation e-mail. If it is, check the booking Logs in order to find out whether the e-mail has been sent to admin/customer: https://prnt.sc/sk5dfx. I would also recommend that you configure SMTP on your website, you may use one of the WordPress plugins, e.g. Post SMTP Mailer – it also allows to check any e-mail event to find whether e-mails on your website were sent/delivered.
    If the issue persists, do not hesitate to submit a request to our Help Desk.

    Regards,
    Andre

    in reply to: Can the footer image be changed? #954565

    Hello, Kent!

    The footer background image is added via CSS. In order to replace it add the following CSS code under Appearance ->Customize ->Additional CSS:

    .site-info::before {
    	background: url("images/footer_skyline.png");
    }

    Replace images/footer_skyline.png with the direct path to the desired image. You may get the full image path in your Media Library by clicking on the image thumbnail – you will see the path at the right: https://prnt.sc/shgta1.

    Regards,
    Andre

    in reply to: Change Page Header Font and Height #954564

    Hello, Jan!

    I am glad that you have managed to resolve the issue, thank you for your feedback.

    Regards,
    Andre

    in reply to: Elementor Footer #954499

    Hello, Ashley!

    Thank you for the information. As far as I know you have a ticket raised in our Help Desk regarding this matter already. Kindly expect a reply with further directions there.

    Regards,
    Andre

    in reply to: Admin Block sync with OTAs #953929

    Hello, Ryan!

    There is no need to remove the calendar, you may simply sync your calendars via dashboard. Open the accommodation type calendar you have added blocks to in your browser to download the .ics file – check whether blocks are included in the file. If blocks are there and it still does not work, perhaps, the OTA does not accept blocks, you should contact their support team, they may provide more information regarding this matter.

    Regards,
    Andre

    in reply to: Individual room key/code per room by email #953923

    Hi, Sebastian!

    Yes, we have a great Notifier add-on, however, it does not allow sending notifications to actual accommodations, only to accommodation types.
    At this point the workaround would be creating a separate accommodation type for each room, so you could send key/code to corresponding room.

    Regards,
    Andre

    in reply to: Change Page Header Font and Height #953909

    Hello, Ben!

    You may decrease the spacing by adding custom CSS under Appearance ->Customize ->Additional CSS:

    .page-template .content-area {
    	padding-top: 80px;
    }
    .page-template .entry-header, .page-header {
        padding-bottom: 3.125rem;
        margin-bottom: 3.75rem;
    }

    Simply decrease padding values to the desired ones.

    Regards,
    Andre

    in reply to: Elementor Footer #953893

    Hello, Ashley!

    I assume you are using Elementor Pro for adding custom footer to the website. I suggest that you add a custom header as well under Templates ->Theme Builder to make the layout match.

    Regards,
    Andre

    in reply to: How to set this up as one property #953886

    Hi, Kent!

    Also check this article on how to set up Hotel Booking for a single property rental.

    Regards,
    Andre

    in reply to: Remove Transparent Header – Change Slider #952993

    Hello, Georgios!

    1). You may change the header background from transparent to any desired color by adding the following code under Appearance ->Customize ->Additional CSS:

    body.absolute-menu .site-header {
    	background: transparent;
    }

    Replace “transparent” with any desired color.

    2). Slides in Luviana theme are added via child pages of the Home page. You may get rid of child pages and use any other slider plugin. As an option you may use Front Page widget area and insert slider there, or insert slider shortcode directly in the Home page content area, depending on the plugin you are going to use.
    You may check out our WordPress Slider plugin, perhaps, you will like it. There is also a Lite version of the plugin in case you decide to check how it works first.

    Regards,
    Andre

    Hello, Thomas!

    Thank you for sharing your insights, it is much appreciated! I am sure this will be very useful to other users.

    Regards,
    Andre

    in reply to: Seasons with differente date ranges #952974

    Hello, Luis!

    You are most welcome!

    Regards,
    Andre

    in reply to: Social Links to open in new tab? #952956

    Hi, Jerrel!

    You are most welcome!

    Regards,
    Andre

Viewing 15 posts - 1,816 through 1,830 (of 1,932 total)