- This topic has 6 replies, 2 voices, and was last updated 3 years, 7 months ago by Andre Flores.
- November 16, 2017 at 8:31 pm #603145Frederick HollingerParticipant
Just bought the plugin. When I test in the Paypal sandbox I would like it to return to a “Thank you” page, but it returns to the checkout page with an extension:
resulting in a blank page. How can I direct it to the page I want? Thanks.November 17, 2017 at 8:58 am #603204J. DavisKeymaster
Make sure you have selected your ‘Thank You’ page as Confirmation Page (Page user will be redirected to once the booking is confirmed.) You can find this parameter at plugin Settings>General
JohnNovember 17, 2017 at 5:51 pm #603643Frederick HollingerParticipant
Thanks for replying. Unfortunately, it doesn’t work. I created a page called Thank You and selected it in the Confirmation Page in Settings, and it still returns to the checkout page specified in my first post.November 20, 2017 at 8:46 pm #604705Frederick HollingerParticipant
Hello, is anybody addressing this?November 22, 2017 at 10:36 am #605281J. DavisKeymaster
I’m sorry for waiting time. Please make sure there is no checkout shortcodes used at your ‘Thank You’ page? I’ve also submitted a request from our support team. Please check your email and reply.
JohnMay 4, 2020 at 9:21 pm #949905Arjan PaulussenParticipant
I have exactly the same problem as described by Frederick. Can you please tell me how to fix this problem?
ArjanMay 6, 2020 at 3:35 pm #950746Andre FloresModerator
You should make sure to set the Thank you page next to “Payment Success Page” option under Accommodation ->Settings ->Payment Gateways: https://prnt.sc/he60ko – this is the correct place to assign Thank you page.
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