[Andre Flores]

Hi, Felix!

For now there is no option to send abandoned (not finished) booking notifications to admin e-mail, unfortunately. However, we do have such a feature request and I have added your up-vote to it as well. If there are more similar requests from other users regarding this matter, we will consider adding this option in one of plugin future updates.
Anybody, who also needs this feature, feel free to let me know by commenting below.

Regards,
Andre

[Andre Flores]

Hi, Julien!

You are always welcome, I am glad I could help.

Regards,
Andre

[Andre Flores]

Hi, Ruxandra,

You are most welcome 🙂

Regards,
Andre

[Andre Flores]

Hi, Kean!

1). Would you like to remove the footer completely or just footer widgets? In order to hide footer for the Home page completely add the following code under Appearance ->Customize ->Additional CSS:

.home .footer-widgets, #colophon {
	display: none;
}

To remove widgets only, use the following code:

.home .footer-widgets {
	display: none;
}

2). You may simply add it as a menu item to the Primary menu. Feel free to add specific class to the menu item in order to apply desired styles to it.

Regards,
Andre

[Andre Flores]

Hello, Mark!

You are most welcome 🙂

Regards,
Andre

[Andre Flores]

Hello, Julien!

Looks like Stripe has not been set up properly, there are some errors in browser developer’s tool console: https://prnt.sc/t2irlr. You should make sure your public and secret keys are valid and inserted in corresponding fields under Stripe payment settings. You may get both keys in your Stripe account.

Regards,
Andre

[Andre Flores]

Hello, Ruxandra!

The original Booklium Homepage slider images dimensions are 1920×650 pixels. You may also try adding the following CSS code under Appearance ->Customize ->Additional CSS:

@media (max-width: 991px) {
.wp-block-getwid-section__background-slider-item img {
	object-fit: contain;
}

This should make the image displayed better on mobile devices. If the issue persists, feel free to submit a request to our Help Desk, providing your website URL and temporary access to your Dashboard.

Regards,
Andre

[Andre Flores]

Hello, Guara!

Thank you, we will assist you further via our Help Desk.

Regards,
Andre

[Andre Flores]

Hello, Eric!

I would kindly ask that you submit your request to our Help Desk, providing temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Mark!

You may add the following code under Appearance ->Customize ->Additional CSS:

.mphb-reserve-room-section .mphb-rooms-quantity-wrapper select {
	background-position: right 0.5rem top 1.35rem;
}

This is how it will look like: https://prnt.sc/t1vk15. Feel free to alter 0.5rem and 1.35rem values to move the arrow.

Regards,
Andre

[Andre Flores]

Hello, Ron!

Unfortunately, there is no such functionality in Hotel Booking plugin by default. You may use Block accommodation option under Bookings ->Booking Rules to block all the accommodations manually: https://prnt.sc/t18eb6. You should create a block with no restrictions as described in the screenshot above and just add restrictions every day at 7 PM: https://prnt.sc/t18fom.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello, Jen!

I have checked your issues and it looks like like accommodation types can not be booked because of incorrect configuration: you should make sure you have rates and seasons configured properly, check this article for more details.
As for the notice you have got in your Dashboard, it looks like system pages need to be configured as well. You should make sure to select corresponding pages for Checkout and Booking Confirmed pages with [mphb_checkout] and [mphb_booking_confirmation] shortcodes respectively in pages content: https://prnt.sc/t0jwsb. You may add shortcodes to the pages manually in order to avoid loosing any other content that may be there.
If issues still persist, do not hesitate to submit a request to our Help Desk, providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Donn!

Kindly check what your database table prefix is (standard prefix is wp_, you may find it in wp-config.php file in the root of your WordPress installation). If it is different than wp_, you will need to replace all the wp_ instances in .sql file with your own prefix and import it once again.
I would also recommend that you try copying all the code from .sql file, pasting it to the SQL tab in phpMyAdmin and clicking “Go” button, instead of importing the file itself.
If you still face issues with importing .sql file, do not hesitate to submit a request to our Help Desk providing all the necessary access credentials, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hi, Talha!

You are most welcome.

Regards,
Andre

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