- This topic has 5 replies, 2 voices, and was last updated 2 years, 3 months ago by Andre Flores.
- June 20, 2020 at 10:15 am #969599AnonymousInactive
I had a recent problem with the plugin.
A guest booked. However the payment didn’t work, and as I checked “reservation by payment” I did’t get any email about the booking. So it was set on hold and not exported to airbnb and others. And one day later i got a booking by airbnb, so finally I had two booking for the same time. And i even did not get any notification about the first booking in order to be able to resolve the problem with the payment.
So my question is:
How can I get emails or notifications of a booking when payment failed?
Thanks a lot for your help!June 22, 2020 at 6:51 am #969955Andre FloresModerator
For now there is no option to send abandoned (not finished) booking notifications to admin e-mail, unfortunately. However, we do have such a feature request and I have added your up-vote to it as well. If there are more similar requests from other users regarding this matter, we will consider adding this option in one of plugin future updates.
Anybody, who also needs this feature, feel free to let me know by commenting below.
AndreJune 22, 2020 at 7:35 am #969976AnonymousInactive
Thanks Andre!June 22, 2020 at 7:43 am #969983Andre FloresModerator
You are most welcome!August 1, 2020 at 7:31 am #986736BJ GriffioenParticipant
Can you count my upvote for this feauture too? 🙂
Thanks!August 3, 2020 at 7:05 am #987107Andre FloresModerator
Sure I can, your up-vote has been counted 🙂
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