Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking No admin emails when payment didn’t work
- This topic has 6 replies, 3 voices, and was last updated 8 months, 3 weeks ago by Shelley Montreuil.
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- June 20, 2020 at 10:15 am #969599AnonymousInactive
I had a recent problem with the plugin.
A guest booked. However the payment didn’t work, and as I checked “reservation by payment” I did’t get any email about the booking. So it was set on hold and not exported to airbnb and others. And one day later i got a booking by airbnb, so finally I had two booking for the same time. And i even did not get any notification about the first booking in order to be able to resolve the problem with the payment.So my question is:
How can I get emails or notifications of a booking when payment failed?Thanks a lot for your help!
June 22, 2020 at 6:51 am #969955Andre FloresModeratorHi, Felix!
For now there is no option to send abandoned (not finished) booking notifications to admin e-mail, unfortunately. However, we do have such a feature request and I have added your up-vote to it as well. If there are more similar requests from other users regarding this matter, we will consider adding this option in one of plugin future updates.
Anybody, who also needs this feature, feel free to let me know by commenting below.Regards,
AndreJune 22, 2020 at 7:35 am #969976AnonymousInactiveThanks Andre!
June 22, 2020 at 7:43 am #969983Andre FloresModeratorYou are most welcome!
August 1, 2020 at 7:31 am #986736BJ GriffioenParticipantHi Andre,
Can you count my upvote for this feauture too? π
Thanks!
August 3, 2020 at 7:05 am #987107Andre FloresModeratorHi, BJ!
Sure I can, your up-vote has been counted π
Regards,
AndreJanuary 16, 2024 at 7:27 am #1558031Shelley MontreuilParticipant+1 vote
thanks!
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