Andre Flores

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Viewing 15 posts - 1,696 through 1,710 (of 1,932 total)
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  • in reply to: capacity field and seasonboundservices #977741

    Hello, Joke!

    1. Please note that this option has been added in Hotel Booking v. 3.7.2 and is available in further versions. Since the plugin is built in the Booklium theme, it can be updated only along with the theme itself. That is why your plugin version is 3.7.1 and therefore you do not have the overall capacity option.

    2. Unfortunately, there is no option to add seasonbound services. You may enable/disable services manually when the season changes only.

    Regards,
    Andre

    in reply to: Is there any way to get rid of the page title/header on the home page? #977731

    Hi, Richard!

    You should paste the code under Appearance ->Customize ->Additional CSS in your WordPress dashboard.

    Regards,
    Andre

    in reply to: mphb_availability error #977723

    Hi, Bartosz!

    Thanks for your feedback, it is much appreciated!
    I am glad that you have managed to resolve the issue.

    Regards,
    Andre

    in reply to: Booking Confirmation #977216
    This reply has been marked as private.
    in reply to: Redundant step in booking process #977215

    Hi, Thomas!

    Thanks for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Blog in menu bar #976765

    Hello, Eric!

    You may simply remove the Blog menu itself under Appearance ->Menus ->Primary menu: https://prnt.sc/tdvss8.

    Regards,
    Andre

    in reply to: notification tag is not replaced with accomodation notification #976762

    Hi, Felix!

    Thank you for the detailed feedback. I have replied in the ticket requesting access credentials to your dashboard, the further assistance with this matter will be provided in the ticket #28370.

    Regards,
    Andre

    in reply to: mphb_sync_logs takes a lot of space #976248

    You are most welcome!

    Regards,
    Andre

    in reply to: notification tag is not replaced with accomodation notification #976247

    Hello, Felix!

    Make sure the actual notification information is included in each accommodation type Notification Notices fields: https://prnt.sc/td6u2v. If you believe everything is set up properly, try erasing the notification message content (save it somewhere before doing so) and update changes, so the default content is added to the message field: https://prnt.sc/td6vq9. Make a testing reservation from your end to see if you receive the actual notification text. If this works, then most likely the issue is with the message content itself. If you still unable to have the issue resolved, kindly submit your request to our Help Desk, providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Amend a live Booking to remove specific dates. #976244

    Hello, Mark!

    Please note that “Edit booking” feature is available in Hotel Booking plugin starting from version 3.8.0. Since the plugin is built in the Campterra theme, it can be updated to the latest version only along with the theme update. It usually takes some time for our developers to update the theme, since they have to make sure everything works in tact. However, if you do not want to wait for a theme update, you may get the plugin license separately in order to receive automatic updates regardless of the theme version.

    Regards,
    Andre

    in reply to: mphb_sync_logs takes a lot of space #975649

    Hello, Ryan!

    The mphb_sync_logs table includes only sync logs. It is recommended to set the Automatically delete sync logs older than option to “Day/Week”, so your database is not overloaded with logs. Since you are currently unable to log in to your dashboard to change that setting, you may delete logs manually by running the following query in your database phpMyAdmin tool:


    UPDATE ‘wp_options ‘SET ‘option_value ‘= ‘a:0:{}’ WHERE ‘option_name ‘ = ‘mphb_ical_sync_rooms_queue_processed_data’

    Make sure to replace wp_ with your database table prefix in case it does not match. Also, it is recommended to back-up your database before performing any changes.
    Once it is done, you should be able to log in to your WordPress dashboard and change sync settings to the aforementioned ones.

    Regards,
    Andre

    in reply to: Amend a live Booking to remove specific dates. #975636

    Hello, Mark!

    Thank you for your question. Please note that editing booking feature allows to change check-in/check-out days, you should simply click “Edit Dates” button below Check-in/Check-out dates in order to change them: https://prnt.sc/tcjgut. Check this nice video on how to edit booking, including booking dates.

    Regards,
    Andre

    in reply to: Redundant step in booking process #975634

    Hi, Ryan!

    You are always welcome!

    Regards,
    Andre

    in reply to: Accommodations not in the same order? #975633

    Hi, Mark!

    Thank you for your feedback, it is much appreciated!

    Regards,
    Andre

    in reply to: Force booking 48 hours in advance #975631

    Hello, Bjorgvin!

    Thanks for your up-vote, I have added it to the feature request. Also, thanks for sharing the code, that worked for you in Booklium, it is much appreciated.

    Regards,
    Andre

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Viewing 15 posts - 1,696 through 1,710 (of 1,932 total)
1 2 3 … 113 114 115 … 127 128 129