[Andre Flores]

Hi, Felix!

Thank you for the detailed feedback. I have replied in the ticket requesting access credentials to your dashboard, the further assistance with this matter will be provided in the ticket #28370.

Regards,
Andre

[Andre Flores]

You are most welcome!

Regards,
Andre

[Andre Flores]

Hello, Felix!

Make sure the actual notification information is included in each accommodation type Notification Notices fields: https://prnt.sc/td6u2v. If you believe everything is set up properly, try erasing the notification message content (save it somewhere before doing so) and update changes, so the default content is added to the message field: https://prnt.sc/td6vq9. Make a testing reservation from your end to see if you receive the actual notification text. If this works, then most likely the issue is with the message content itself. If you still unable to have the issue resolved, kindly submit your request to our Help Desk, providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Mark!

Please note that “Edit booking” feature is available in Hotel Booking plugin starting from version 3.8.0. Since the plugin is built in the Campterra theme, it can be updated to the latest version only along with the theme update. It usually takes some time for our developers to update the theme, since they have to make sure everything works in tact. However, if you do not want to wait for a theme update, you may get the plugin license separately in order to receive automatic updates regardless of the theme version.

Regards,
Andre

[Andre Flores]

Hello, Ryan!

The mphb_sync_logs table includes only sync logs. It is recommended to set the Automatically delete sync logs older than option to “Day/Week”, so your database is not overloaded with logs. Since you are currently unable to log in to your dashboard to change that setting, you may delete logs manually by running the following query in your database phpMyAdmin tool:

UPDATE ‘wp_options ‘SET ‘option_value ‘= ‘a:0:{}’ WHERE ‘option_name ‘ = ‘mphb_ical_sync_rooms_queue_processed_data’

Make sure to replace wp_ with your database table prefix in case it does not match. Also, it is recommended to back-up your database before performing any changes.
Once it is done, you should be able to log in to your WordPress dashboard and change sync settings to the aforementioned ones.

Regards,
Andre

[Andre Flores]

Hello, Mark!

Thank you for your question. Please note that editing booking feature allows to change check-in/check-out days, you should simply click “Edit Dates” button below Check-in/Check-out dates in order to change them: https://prnt.sc/tcjgut. Check this nice video on how to edit booking, including booking dates.

Regards,
Andre

[Andre Flores]

Hi, Ryan!

You are always welcome!

Regards,
Andre

[Andre Flores]

Hi, Mark!

Thank you for your feedback, it is much appreciated!

Regards,
Andre

[Andre Flores]

Hello, Bjorgvin!

Thanks for your up-vote, I have added it to the feature request. Also, thanks for sharing the code, that worked for you in Booklium, it is much appreciated.

Regards,
Andre

[Andre Flores]

Hi, Ryan!

Thank you for your suggestion. We will keep this in mind and if there are more similar requests from other users, we will consider adding this feature to one of plugin future updates.

Regards,
Andre

[Andre Flores]

Hello, Mark!

Looks like the issue you are facing is quiet specific. I would ask that you submit your request to our Help Desk, providing example screenshots of the notification e-mails and temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hi, Ryan!

Sorry for confusion, the option means that Hotel Booking Success and Failed pages will be displayed after the payment, and not the WooCommerce ones. This means that you will still need to go trough the WooCommerce checkout process after the Hotel Booking one.
So far, the only option that may be helpful is hiding some fields on Hotel Booking Checkout page, so they are not duplicated during WooCommerce checkout process.

Regards,
Andre

[Andre Flores]

Hi, Mark!

You are most welcome!

Regards,
Andre

[Andre Flores]

Hi, Mark!

Kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard and specify the exact order you would like your accommodations to be displayed in, we will take a closer look at the issue.

Regards,
Andre

[Andre Flores]

You are welcome 🙂

Regards,
Andre

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