Andre Flores

Forum Replies Created

Viewing 15 posts - 151 through 165 (of 1,932 total)
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  • in reply to: How do I setup price per Adult #1218618

    Hello Mike,

    You should set the maximum possible capacity for the accommodation type (Adults capacity) and then configure rates using “Variable pricing” feature. You will find detailed directions on how to do that in this article.

    Regards,
    Andre

    in reply to: website down – mphb-request-payment #1218616

    Hello Eric,

    Make sure your Hotel Booking license is activated under Accommodation ->Settings ->License tab. Once it is done, you will receive update notifications for the plugin in your dashboard.

    Regards,
    Andre

    in reply to: website down – mphb-request-payment #1214244

    Hello Eric,

    You should make sure your Hotel Booking plugin is at least v. 3.9.14, otherwise the latest version of Payment Request plugin may cause issues.
    If the issue persists, kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: Thank you page after Appointment booking #1214225

    Hello Adam,

    Unfortunately, there is currently no such option in the Appointment Booking plugin. We do have such a feature request added to our list and in case there are more requests from other users, we might consider implementing this option in one of the plugin future updates.

    Regards,
    Andre

    in reply to: Change the order of rooms in the admin #1214205

    Hello Ryan,

    Yes, it is possible via extra plugins, e.g. Post Types Order. Once accommodations order is changed under Accommodation ->Accommodations tab, they will be displayed in the newly updated order in the calendar.

    Regards,
    Andre

    in reply to: Guest Account Registration #1214194

    Hello Giorgio,

    The feature is currently in progress and being developed by our team. We expect it to be implemented in one of the plugin near updates.

    Regards,
    Andre

    in reply to: Wrong behaviour of search results #1214192

    Hello Rob,

    Please note that the Total capacity parameter is not taken into consideration in search results, only adults and children are taken into account, that is why the small accommodation type is displayed in the recommended section as it fits the searched parameters perfectly.

    Regards,
    Andre

    in reply to: Blog Posts Page Error: Showing Whole Post, no grid or excerpt #1212650

    Hello Corey,

    Currently there are only post titles displayed on the Blog page, do you still need assistance with an excerpt?

    Regards,
    Andre

    in reply to: Automatic calendar synchronization does not work #1212647

    Hello Maren,

    make sure to update the Hotel Booking plugin to the latest version (v. 4.0.0), as we have implemented an improvement to the sync logs functionality in that version – it should help.

    Regards,
    Andre

    in reply to: Hotel Booking Memory Leak: Broken Website #1212646

    Hello Corey,

    The issue may indeed occur because of the database overload with synchronization logs. First of all, you should make sure to delete all the logs under Calendar Sync Status tab at the top admin bar and then set the “Automatically delete sync logs older then” option to Day.
    Also, check so your Hotel Booking plugin is up-to-date (v. 4.0.0), as we have implemented an improvement regarding sync logs in the latest version, so it should work much better now with ALL the sync logs being removed in set interval.
    You may also set the shorter sync logs deletion interval via Cron.

    Regards,
    Andre

    in reply to: Very high cpu usage, sync calls every second #1212641

    Hello Corey,

    You are most welcome, we are looking forward to your feedback regarding the new improvement.

    Regards,
    Andre

    in reply to: Feature Request – Link notification emails to specific accommodation #1212640

    Hello Ashleigh,

    Unfortunately, this feature has not yet been selected for development, so I am afraid it will not be implemented in the near future.
    There have been not many requests from our users to the date, though.

    Regards,
    Andre

    in reply to: Any way to display an availability calendar? #1212637

    Hello Kyle,

    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: How could I found the demo import data file? #1212630

    Hello there,

    Please note that the .DAT file is not required for installation, you may import .xml and .wie files only for complete installation.

    Regards,
    Andre

    in reply to: mphb_availability error #1212628

    Hello there,

    I was unable to locate a request in our Help Desk regarding this matter, have you managed to resolve the issue already?

    Regards,
    Andre

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Viewing 15 posts - 151 through 165 (of 1,932 total)
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