[Andre Flores]

Hello, Rachanee!

Kindly submit your request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Alberto!

We have just released the Stratum plugin update, try updating the plugin to the latest version and check Elementor once again, it should work fine now.

Regards,
Andre

[Andre Flores]

Hello, Rachanee!

Make sure the installed plugin is activated, once it is, you should be able to find the “Checkout Fields” under Bookings tab. If it is not there, try navigating to the following URL directly: your_website_url/wp-admin/edit.php?post_type=mphb_checkout_field
If the issue persists, submit your request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello, Rachanee!

I have checked your Membership status and it is active, you should be able to download desired products without any issues. Make sure you are logged in to your account via e-mail you have used for the Membership purchase.

Regards,
Andre

[Andre Flores]

Hello, Sharon!

Simply type in as many bed types as needed separating them by comma: https://prnt.sc/ui37ip.

Regards,
Andre

[Andre Flores]

Hello there!

Thank you for reporting the issue, our developers are already working on it. Once there are any updates regarding this matter, I will immediately let you know.

Regards,
Andre

[Andre Flores]

Hello, Amanda!

Unfortunately, there is no such option so far, the iCal data is generated automatically and can not be edited at the moment. Could you specify what exactly would you like to customize?

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello, Larry!

Nice, thank you for sharing, it is much appreciated!

Regards,
Andre

[Andre Flores]

Hello, Larry!

The price is recalculated after applying/removing the coupon code, as well as in case the accommodation rate was changed. The “Recalculate Total Price” button allows to update the price according to the existing/changed data, it does not allow updating the price manually.

Regards,
Andre

[Andre Flores]

Hello, Christiaan!

So far this is indeed the only option to have prices calculated depending on the number of adults/children, since by default the price is calculated per night, not per guest or per adult/children. However, we will take your request into consideration and in case there are more similar requests from other users, we will definitely consider adding such option to one of the plugin future updates.

Regards,
Andre

[Andre Flores]

Hello, Larry, Christiaan and Florian!

Thank you all for your up-votes, they all have been counted.
Also, thank you for sharing your nice workarounds, Larry, it is really much appreciated!

Regards,
Andre

[Andre Flores]

Hello, Thomas!

Starting from version 3.8.0 the Hotel Booking plugin allows the feature to edit existing bookings. This feature can be used to add more services to an existing booking in case your Guests decide to order some of them. Besides, there is a full price breakdown with all the ordered services included, so it will help to easily check what services have already been ordered by your Guests: https://prnt.sc/uguxdt.
Let me know if this helps.

Regards,
Andre

[Andre Flores]

Hello, Nahdie!

I have checked your website and looks like the featured image is displayed there: https://prnt.sc/uguqjp. If the issue poersists, kindly provide me with the direct link to the page in question.

Regards,
Andre

[Andre Flores]

Hello, Bernardo!

Thank you for letting me know, I am glad that the issue has been resolved. It would be much appreciated if you leave you positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#reviews.
Thank you in advance.

Regards,
Andre

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