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Andre Flores
ModeratorHello, Monica!
Thank you for your up-vote, it has been counted. If there are any updates/progress regarding this matter, I will let you know.
Regards,
AndreSeptember 17, 2020 at 6:09 am in reply to: "Prices start at" not showing in some accommodations #1006003Andre Flores
ModeratorHello, James!
Firstly, you should make sure that your accommodation types have at least one accommodation assigned to each of them: https://prnt.sc/uipem4. After that check so your seasons and rates configured properly: you should make sure all the dates are covered in your season and there are rates configured according to those seasons for each accommodation type. I recommend checking this nice article on how to do that.
Regards,
AndreAndre Flores
ModeratorHello, Christopher!
Are you referring to the header image on the Home page? If so, please note that it is managed under Pages ->Home ->Edit Page tab – scroll down to view and replace the image: https://prnt.sc/uipcop. There is no option to manage that image via Elementor by default.
Regards,
AndreAndre Flores
ModeratorHello, Christopher!
You may simply block accommodations in question under Bookings ->Booking Rules ->Block accommodation section: https://prnt.sc/uip8j3.
Regards,
AndreAndre Flores
ModeratorHello, William!
Testimonials on the front page are powered by the Jetpack plugin, so in order for them to appear you should make sure to enable them under plugin Settings ->Writing tab: https://prnt.sc/uip70j.
Regards,
AndreAndre Flores
ModeratorHello, Rachanee!
Kindly submit your request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreAndre Flores
ModeratorHello, Alberto!
We have just released the Stratum plugin update, try updating the plugin to the latest version and check Elementor once again, it should work fine now.
Regards,
AndreAndre Flores
ModeratorHello, Rachanee!
Make sure the installed plugin is activated, once it is, you should be able to find the “Checkout Fields” under Bookings tab. If it is not there, try navigating to the following URL directly: your_website_url/wp-admin/edit.php?post_type=mphb_checkout_field
If the issue persists, submit your request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.Regards,
AndreSeptember 16, 2020 at 6:40 am in reply to: I Paid for the Membership and cannot access downloads #1005428Andre Flores
ModeratorHello, Rachanee!
I have checked your Membership status and it is active, you should be able to download desired products without any issues. Make sure you are logged in to your account via e-mail you have used for the Membership purchase.
Regards,
AndreAndre Flores
ModeratorHello, Sharon!
Simply type in as many bed types as needed separating them by comma: https://prnt.sc/ui37ip.
Regards,
AndreAndre Flores
ModeratorHello there!
Thank you for reporting the issue, our developers are already working on it. Once there are any updates regarding this matter, I will immediately let you know.
Regards,
AndreAndre Flores
ModeratorHello, Amanda!
Unfortunately, there is no such option so far, the iCal data is generated automatically and can not be edited at the moment. Could you specify what exactly would you like to customize?
Regards,
AndreAndre Flores
ModeratorThis reply has been marked as private.Andre Flores
ModeratorHello, Larry!
Nice, thank you for sharing, it is much appreciated!
Regards,
AndreAndre Flores
ModeratorHello, Larry!
The price is recalculated after applying/removing the coupon code, as well as in case the accommodation rate was changed. The “Recalculate Total Price” button allows to update the price according to the existing/changed data, it does not allow updating the price manually.
Regards,
Andre- AuthorPosts