I Paid for the Membership and cannot access downloads

Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking I Paid for the Membership and cannot access downloads

  • This topic has 1 reply, 2 voices, and was last updated 1 week ago by Andre Flores.
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  • #1004947
    Rachanee Munar
    Participant

    Hi, I paid for my membership and for my safety in case I forget, I cancelled renewal for next year Sept 11 2021, but after doing that I cannot access my downloads anymore. Can you please unlock my downloads, this is an error in the website.

    #1005428
    Andre Flores
    Moderator

    Hello, Rachanee!

    I have checked your Membership status and it is active, you should be able to download desired products without any issues. Make sure you are logged in to your account via e-mail you have used for the Membership purchase.

    Regards,
    Andre

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