Can not confirm the reservation as it redirects to Home page

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #732036
    Cherie-Ann Setchell
    Participant

    When I click book now at the bottom of the confirmation page (not in test mode) I get redirected to the homepage. I have it on the setting to redirect to payment success but it doesn’t show.
    The payment gateway I have chosen is the BACS but it does not allow me to add my payment details when confirming my reservation. I wish customers to be able to pay via the website.

    kind regards
    Cherie

    #732703
    Cherie-Ann Setchell
    Participant

    Would it work if the site was secured?

    #732793
    J. Davis
    Keymaster

    Hi Cherie,

    Thank you for your question. Make sure you have selected proper confirmation mode ‘upon payment’ to be able to accept online payments for reservation.

    Let us know if it helps.

    best regards,
    J.Davis

    #732864
    Cherie-Ann Setchell
    Participant

    I have it selected as confirmation upon payment but I do not get to a payment page and/or a confirmation page

    #733491
    Lori Moore
    Participant

    Responded to wrong post, sorry about that

    • This reply was modified 2 years, 12 months ago by Lori Moore. Reason: Replied to wrong post
    #733871
    J. Davis
    Keymaster

    Hi Cherie-Ann,

    We have found out you used payments gateways integrated by WooCommerce addon and there were no page created for WooCommerce Checkout. It has been created and issue has been resolved.

    best regards,
    J.Davis

Viewing 6 posts - 1 through 6 (of 6 total)
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