J. Davis

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Viewing 15 posts - 106 through 120 (of 3,450 total)
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  • Hi Aleksander,
    You need to make sure you use the Campterra theme v1.7.1, and the Campterra Engine plugin v0.0.3 https://motopress.com/products/campterra/#release-notes
    Let us know if you still experience difficulties by using the mentioned versions of the theme and plugin.

    in reply to: Negative price for services #1743808

    Hi Thomas, there is no option to preselect specific services on the checkout page. The guests can select the service they need, optionally.

    in reply to: Hide Bed Type #1743806

    Hi Lene,
    You can remove it by navigating to Accommodation > Settings > Email Settings. You need to scroll down to find the template of %reserved_rooms_details% tag.

    in reply to: Multiple timeslots, same customer/service #1743799

    Hi Chris,
    You can read the article to learn how to add multiple timeslots to the same reservation https://motopress.com/blog/multiservice-appointment-booking-plugin-1-4-0/

    in reply to: How to also get customer emails? #1743795

    Hi, it is possible to install a third-party plugin to keep the logs of the emails sent from your site. You can search for such a plugin at wordpress.org.

    in reply to: Lines appear in theme Aquentro #1743767

    Hi, those lines are added by default. You can hide them by adding the style below at Appearance > Customize > Additional CSS:

    @media (min-width: 992px) {
        body.page-template-template-front-page .elementor-top-section:after {
            display: none;
        }
    }
    in reply to: How to resend customer approved booking email #1741232

    Hi Levent, You need to click on the arrow next to Logs while editing the booking to unfold the box and view the logs. Actually, there is no email sent to the admin when the booking is added manually by the admin.

    in reply to: Confirm reservation button and text jump up #1741230

    Hi Andor,
    It looks like you or the theme author applied custom CSS styles that do not work correctly for the Search Results page. I recommend you check whether you added custom CSS and adjusted it. You can use the example for the article https://support.motopress.com/hc/en-us/articles/360040164491

    in reply to: Confirm reservation button and text jump up #1741229

    Hi Andor,
    It looks like you or the theme author applied custom CSS styles that do not work correctly for the Search Results page. I recommend you check whether you added custom CSS and adjusted it. You can use the example for the article https://support.motopress.com/hc/en-us/articles/360040164491

    in reply to: Calendar view backend #1741226

    Hi Thomas,
    Could you please describe your request in more detail or provide a screenshot for better understanding? Thanks

    in reply to: Minimum advance reservation #1740101

    Thank you for your waiting time. The issue has been resolved in the 5.1.0 version of the Hotel Booking plugin https://motopress.com/products/hotel-booking/#release-notes Please make sure the license of the plugin is activated and and update the plugin.

    in reply to: Checkout Fields Editable in user’s Profile Page #1736672

    Hi Felipe, The information from the custom fields is added to the booking and not to the user. There is no option to add them to the customer/user by default.

    in reply to: Synchronization, wp cron event #1736666

    Hi Ciaran,

    You may try to follow the steps below to enable the synchronization:

    – navigate to Accommodation > Settings and find settings of synchronization at the bottom of the page.
    – uncheck the option called Enable automatic external calendars synchronization and Save changes
    – then check/activate this option Enable automatic external calendars synchronization and select the time of the first synchronization by UTC time https://www.timeanddate.com/worldclock/timezone/utc adding + 2 minutes from now using the Clock option.
    – Save changes and wait for 2 or 3 minutes and then check logs of synchronization (Calendar Sync Status link at the top admin bar) to learn whether the synchronization worked. It is also recommended to clear the logs if there are stored too many recordings. So it is better to set the options Day or Week for automatic removal of the logs.

    in reply to: Problem with TAXES #1736659

    Could you please provide your site URL where I can check this?

    in reply to: Security Deposit. #1736658

    I’ve added your upvote. There is no news yet.

Viewing 15 posts - 106 through 120 (of 3,450 total)