J. Davis

Forum Replies Created

Viewing 15 posts - 2,746 through 2,760 (of 3,452 total)
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  • in reply to: Column widths are different sizes #522008

    Hi Sam,

    Please submit a request to our support team or email us.

    Best regards,
    John

    in reply to: Updating Plugin MotoPress Content Editor #521162

    Hi Reggie,

    Thank you for contacting us with this question as we’d like to explain how license works and other options provided.
    First of all license expiration means that you stop getting automatic updates and technical assistance. Your content is not affected once the license expired. You can still use Visual Builder as it does not violate license terms. You can renew the license whenever you need an update or technical assistance.
    If you do not want to renew the license you can get Extended Support offer. We’ll provide you with latest version of plugin + technical assistance for 1 year.
    Also since 2.0.0 version content created with Visual Builder is transformed into simple HTML after deactivating/removing the plugin.
    if none of the solutions is acceptable for you you can remove premium version of plugin and install Lite version
    Contact us if you have any additional questions.

    Best regards,
    John

    in reply to: Cannot activate RM #521143

    Hi Kelly,

    Please email us or submit a request to our support team providing required details. We’d like to take a closer look at it.

    Best regards,
    John

    in reply to: Cannot activate RM #521135

    Hi Kelly,

    Most likely there is installed out of date PHP version at your server. Please try to contact your hosting provider and ask them to update PHP to 5.3+ version.
    You can enable email to send when new order is submitted.
    Also take a look at Delivery and Toppings extensions for Restaurant Menu plugin

    Best regards,
    John

    in reply to: Updating Plugin MotoPress Content Editor #521069

    Hi Louise,

    You should not loose any content after plugin re-installation. But it is recommended to backup files and database before each update or re-installation.

    Best regards,
    John

    in reply to: Plugin causes conflict with Mailpoet #520792

    Hi Jarlath,

    I’ve replicated the issue. We’ll try to fix it within one of the next updates. Thank you. We are sorry for temporary inconveniences.

    Best regards,
    John

    in reply to: Column widths are different sizes #520786

    Hi Sam,

    The style of TimeTable depends on your theme styling. Could you specify what theme you use? Or email us an example so we could take a closer look at it.

    Best regards,
    John

    in reply to: Updating Plugin MotoPress Content Editor #520726

    Hello,

    While we are working on it please try to remove current plugin from your WordPress, download latest version from your account and install it to your WordPress.
    We are sorry for temporary inconveniences.

    Best regards,
    John

    in reply to: Installation of version 2.0.1 leads to fatal PHP error #520715

    Hi,

    We have released 2.0.2 version. Please try to update plugin at your WordPress and check it again. Let us know if you still have an issue with it.

    Best regards,
    John

    in reply to: MailChimp Widget 2.0.1 causing WP WSOD on Emmet Theme #520714

    Hi,

    We have released 2.0.2 version. Please try to update plugin at your WordPress and check it again. Let us know if you still have an issue with it.

    Best regards,
    John

    in reply to: Inserting shortcode – Categories are not displayed #519546

    Hello Derek,

    Thank you for letting me know and resolving your question by yourself. Have a nice day.

    Best regards,
    John

    in reply to: Updating Plugin MotoPress Content Editor #519015

    Hi Rodrigo,

    Could you specify how to replicate the issue? Make sure the license is activated. Did you try to update Content Editor from your WordPress? What version of plugin is currently installed?

    Best regards,
    John

    in reply to: The info of the field “other notes” doesnt appear in the Sale Notification email #517957

    Hi Dio,

    It is available since latest version. Please update your plugin and find the tag to add to your email.

    Best regards,
    John

    in reply to: Optin #517879

    Hi Oleksandr,

    Could you specify your question more detailed to avoid misunderstanding? What function should it perform for you?
    You can also test plugin at Live Demo for Visual Builder.

    Best regards,
    John

    in reply to: WooCommerce 3.0 Update Breaks Emmet Theme #517878

    Hello Elias,

    Thank you for you message. We know about the issue and are working on it. Please read the above replies to learn how to roll back to previous version of WooCommerce till we release updated for Emmet.

    Best regards,
    John

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Viewing 15 posts - 2,746 through 2,760 (of 3,452 total)
1 2 3 … 183 184 185 … 229 230 231