Andre Flores

Forum Replies Created

Viewing 15 posts - 1,441 through 1,455 (of 1,921 total)
  • Author
    Posts
  • in reply to: Removing Margins from template #1017815
    Andre Flores
    Moderator

    Hello there,

    Changing margins, padding etc. requires adding custom CSS. Depending on what element exactly you need to edit you will need to add different CSS rules. I would recommend that you submit a request to our Help Desk describing in details what exactly you would like to edit (attached screenshots with examples would be appreciated).
    By the way, our team can perform minor styling changes on your website within Extended Support service.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there,

    Thank you for reporting the issue. Kindly submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at it.

    Regards,
    Andre

    in reply to: I need to change the price format #1017810
    Andre Flores
    Moderator

    Hello, Martina!

    First of all, I would recommend that you refer to this article on how to set up a single property rental. As for removing the box with the number of available accommodations, add the following code under Appearance ->Customize ->Additional CSS:

    .mphb-rooms-quantity-wrapper.mphb-rooms-quantity-multiple {
    	display: none;
    }

    Regards,
    Andre

    in reply to: Apply coupons only if payment amount is more than X #1017808
    Andre Flores
    Moderator

    Hello there,

    Unfortunately, there is no such option in the Hotel Booking plugin, however, we do have such a feature request already and I have added your up-vote to it. In case there are more requests from other users, we will consider this feature for future plugin updates.
    Meanwhile, you may apply coupon codes manually via dashboard using Edit Booking feature for bookings with total amount 700€+.

    Regards,
    Andre

    in reply to: Different Rates for Children #1017807
    Andre Flores
    Moderator

    Hello, Philip,

    You are most welcome. It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance.

    Regards,
    Andre

    in reply to: attributes order #1017805
    Andre Flores
    Moderator

    Hello, Maria!

    You may try re-ordering attributes via Post Type Order plugin, which allows re-ordering any custom post type items via drag-and-drop feature.

    Regards,
    Andre

    in reply to: Add days of week to dates #1017796
    Andre Flores
    Moderator

    Hello there,

    Yes, you may set any desired date format in WordPress default settings under Settings ->General ->Date Format: https://prnt.sc/v0d4sn. Kindly refer to this thread in order to learn how to manage date format in WordPress.

    Regards,
    Andre

    in reply to: Add more information in iCal file #1017330
    Andre Flores
    Moderator

    Hello, Pedro!

    Unfortunately, there is no such option in the plugin at the moment, the synchronization allows to import/export availability only. We do have such a feature request and I have added your up-vote to it as well. If there are more requests from other users, we will consider this option for future plugin updates.

    Regards,
    Andre

    in reply to: Recalculate Price #1017329
    Andre Flores
    Moderator

    Hello there!

    Unfortunately, there is no option to change the price manually. However, you may create some special rates and apply them to desired bookings from your end. You may disable them one used in order to not allow other Customers to use them while booking on your website: https://prnt.sc/uzoha3.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Emanuel!

    The issue has been resolved in Hotel Booking v. 3.8.5, kindly make sure to update the plugin to the latest version in order to have the issue resolved.
    If the issue persists, submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Change start date calendar and search form #1017321
    Andre Flores
    Moderator

    Hello, Sander!

    Unfortunately, there is no option to force the calendar to display specific month, only the current date.

    Regards,
    Andre

    in reply to: Accommodation page URL #1017311
    Andre Flores
    Moderator

    Hello, Del!

    Yes, it would be better to create a new topic for your questions, however, let me answer them here this time.
    – In order to change the “Accommodation” text on WooCommerce Checkout page you should edit translations for the WooCommerce Payments plugin: https://prnt.sc/uznh1q;
    – In order to change the text in e-mails try editing the following string: https://prnt.sc/uznj6i. Make sure to leave the special characters.
    As for the Bed Type information you should remove the corresponding tag from the e-mail type in question (Pending e-mail, Approved e-mail etc.)

    Regards,
    Andre

    in reply to: An error has occurred, please try again later…. #1017302
    Andre Flores
    Moderator

    Hello, Elisa!

    I have checked the developer’s tool console and it looks like there is an Internal Server Error 500 returned when checking availability. In order to find out what exactly causes the issue you should enable WordPress Debug tool, kindly check this article on how to do that.
    If there is no luck, I would suggest that you submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: cotumize the booking-view.php #1017300
    Andre Flores
    Moderator

    Hello there!

    I must say that requested changes appear to be a matter of custom coding, which requires performing major changes to the plugin code and is beyond our support scope. Unfortunately, our developers are currently busy with other priority tasks, so I am afraid they will not be able to to look into this matter for you within our paid services.
    Thank you for comprehension.

    Regards,
    Andre

    in reply to: Different Rates for Children #1016923
    Andre Flores
    Moderator

    Hello, Philip!

    Unfortunately, there is no option in the Hotel Booking to divide prices for children by their age, there are only Adults and Children prices. You may add a description for children age under Accommodation ->Settings, e.g.: https://prnt.sc/uz22w9 in order to let your Guests know that Children are defined as secondary school children. In order to charge extra for primary school children you may add them as a Service, so in case your Guests have some primary school children they will be able to select the corresponding field to pay additionally. However, there is no option to calculate the 50% of the initial price for them automatically, so you will have to adjust that price manually.

    Another option would be considering secondary school children as adults (add some note to your Guests) and primary school children as Children – in this case you will be able to use Variable Pricing and set 50% of the initial price per night for them: https://prnt.sc/uz28bg. Check this video on how to set up variable pricing.

    regards,
    Andre

Viewing 15 posts - 1,441 through 1,455 (of 1,921 total)