Andre Flores

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Viewing 15 posts - 1,426 through 1,440 (of 1,932 total)
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  • in reply to: Checkout brakedown price translation problem #1020731

    Hello, Mirjana!

    Please note that in case the plugin is built in the theme it can be updated only along with the theme itself. It usually takes our developers some time to update the theme in order to make sure everything is in tact.
    Unfortunately, there is no exact time frame on when the theme will be updated, since our developers are currently busy with other priority tasks. If you do not want to wait for the theme update, I would suggest that you consider purchasing a Hotel Booking plugin license separately, in order to receive automatic plugin updates regardless of the theme version.

    Regards,
    Andre

    Hello, Ian!

    If you are using Divi and placing modules side-by-side, then most likely some additional CSS changes are required in order to make both modules look aligned. I would recommend that you submit a request to our Help Desk providing your website URL and a temporary access to WordPress dashboard (if needed), so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Where to change payment and booking site? #1020725

    Hello, Karl!

    If you would like to edit the Checkout page layout, you will need to perform changes by overriding plugin PHP code in your theme. You may find the code for the Checkout page in the checkout-view.php file under /wp-content/plugins/motopress-hotel-booking/includes/views/shortcodes/ directory.

    Regards,
    Andre

    in reply to: Calendar not syncing #1020723

    Hello, Karl!

    First of all navigate to Calendar Sync Status tab at the top admin bar and make sure to delete all the logs there, Once it is done, navigate to Accommodation ->Settings and set the Automatically delete logs older than option to “Day/Week” – this will help to avoid your database overloading with sync logs as it often causes issues with syncing.
    If the issue persists, submit your request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Apply coupons only if payment amount is more than X #1019822

    Hello there,

    Thanks for the feedback, we will keep it in mind 🙂

    Regards,
    Andre

    in reply to: Accommodation type layout #1019821

    Hello, Kush!

    In order to change the layout of single accommodation type pages you will need to either edit code or use one of the page builders and fill in the page content with shortcodes/blocks/widgets. Check this article on how to edit single accommodation type pages.

    Regards,
    Andre

    in reply to: Accommodation page URL #1019819

    Hello, Del!

    It would be more convenient if you submit a request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Theme Update for Hotel Booking 3.8.3 #1019817

    Hello, Mirjana!

    Thank you for your feedback, it is much appreciated. I am following your concerns and must say that we are planning to update our themes in order to keep the Hotel Booking plugin up-to-date as well, however, it takes some time for our developers to update the theme and make sure everything works in tact. They are currently busy with other priority tasks and will be able to get back to themes updates later. Once there are any news regarding this matter, I will immediately let you know.

    Regards,
    Andre

    Hello, Kean!

    If you would like to delete some specific sync logs, the best option would be doing it manually under Calendar Sync Status tab: https://prnt.sc/v3m19e. Basically, keeping these logs is not required and it is recommended to set the Automatically delete sync logs older than option under Accommodation ->Settings to “Day/Week” – this will help to avoid your database overloading with sync logs.

    Regards,
    Andre

    in reply to: Where do I enable the single room rating #1019808

    Hello, Maria!

    Thanks for letting us know, I am glad that the you have managed to resolve the issue 🙂

    Regards,
    Andre

    Hello there,

    Thanks for the up-vote, currently our developers are working on implementing this feature in the plugin, so I hope we will see it soon.

    Regards,
    Andre

    in reply to: VAT included on price #1019802

    Hello there,

    Thank you for your up-vote, I have added it to the feature request. Our developers are currently busy with other priority tasks, including implementing more popular feature requests. We will see if they will be able to start working on this feature later.

    Regards,
    Andre

    in reply to: Show Pictures with Services in Check out form #1019798

    Hello there,

    Unfortunately, there is no such option and it would require additional coding to have it. I will take your request into account and if there are more similar requests we will consider this option for future releases.

    Regards,
    Andre

    in reply to: Service Description on Checkout page #1019338

    Hello there!

    Thank you all for your up-votes, they have been counted.
    Meanwhile our team can add a service description and an image/icon on Checkout page within our Extended Support service, feel free to submit a request to our Help Desk regarding this matter.

    Regards,
    Andre

    in reply to: Is there a way I can remove the links on amenities #1019289

    Hello, Karl!

    There is no way to remove links and pages for amenities, since they appear to be a custom post type. However, you may disable links on the front-end by adding the following code under Appearance ->Customize ->Additional CSS:

    .mphb-room-type-facilities a {
    	pointer-events: none;
    }

    Regards,
    Andre

Viewing 15 posts - 1,426 through 1,440 (of 1,932 total)