Forum Replies Created
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- October 23, 2020 at 10:14 am in reply to: Is there a way I can remove the links on amenities #1020798Andre FloresModerator
Hello, Karl!
You are most welcome, I am glad I could help.
Regards,
AndreAndre FloresModeratorHello, Andy!
The solution provided is for displaying price per night even when the Minimum stay rule is set to 3 nights. The solution should be still valid.
Regards,
AndreOctober 23, 2020 at 8:14 am in reply to: Couple of bugs – Gallery images shrink and price calculation is wrong #1020748Andre FloresModeratorHello, Andy!
Your request #31165 is already taken care of, kindly expect an e-mail with further directions shortly.
Regards,
AndreAndre FloresModeratorHello, Martina!
Please note that on the Search Results page base prices for your accommodation types are displayed – there is also a note that “prices start at”, so it gives your Guests a hint that the price may vary. When you confirm the booking, the price is displayed according to the selected number of adults/children and may differ from the ones on the Search Results page – this is how it should work.
Regards,
AndreAndre FloresModeratorHello, Mirjana!
Please note that in case the plugin is built in the theme it can be updated only along with the theme itself. It usually takes our developers some time to update the theme in order to make sure everything is in tact.
Unfortunately, there is no exact time frame on when the theme will be updated, since our developers are currently busy with other priority tasks. If you do not want to wait for the theme update, I would suggest that you consider purchasing a Hotel Booking plugin license separately, in order to receive automatic plugin updates regardless of the theme version.Regards,
AndreOctober 23, 2020 at 7:32 am in reply to: Using mphb_rooms shortcode – how can I have image to the left? #1020728Andre FloresModeratorHello, Ian!
If you are using Divi and placing modules side-by-side, then most likely some additional CSS changes are required in order to make both modules look aligned. I would recommend that you submit a request to our Help Desk providing your website URL and a temporary access to WordPress dashboard (if needed), so we take a closer look at the issue.
Regards,
AndreAndre FloresModeratorHello, Karl!
If you would like to edit the Checkout page layout, you will need to perform changes by overriding plugin PHP code in your theme. You may find the code for the Checkout page in the checkout-view.php file under /wp-content/plugins/motopress-hotel-booking/includes/views/shortcodes/ directory.
Regards,
AndreAndre FloresModeratorHello, Karl!
First of all navigate to Calendar Sync Status tab at the top admin bar and make sure to delete all the logs there, Once it is done, navigate to Accommodation ->Settings and set the Automatically delete logs older than option to “Day/Week” – this will help to avoid your database overloading with sync logs as it often causes issues with syncing.
If the issue persists, submit your request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.Regards,
AndreOctober 21, 2020 at 7:44 am in reply to: Apply coupons only if payment amount is more than X #1019822Andre FloresModeratorHello there,
Thanks for the feedback, we will keep it in mind 🙂
Regards,
AndreAndre FloresModeratorHello, Kush!
In order to change the layout of single accommodation type pages you will need to either edit code or use one of the page builders and fill in the page content with shortcodes/blocks/widgets. Check this article on how to edit single accommodation type pages.
Regards,
AndreAndre FloresModeratorHello, Del!
It would be more convenient if you submit a request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreAndre FloresModeratorHello, Mirjana!
Thank you for your feedback, it is much appreciated. I am following your concerns and must say that we are planning to update our themes in order to keep the Hotel Booking plugin up-to-date as well, however, it takes some time for our developers to update the theme and make sure everything works in tact. They are currently busy with other priority tasks and will be able to get back to themes updates later. Once there are any news regarding this matter, I will immediately let you know.
Regards,
AndreOctober 21, 2020 at 7:29 am in reply to: How to safely optimized or delete some of the date in wp_mphb_sync_log #1019811Andre FloresModeratorHello, Kean!
If you would like to delete some specific sync logs, the best option would be doing it manually under Calendar Sync Status tab: https://prnt.sc/v3m19e. Basically, keeping these logs is not required and it is recommended to set the Automatically delete sync logs older than option under Accommodation ->Settings to “Day/Week” – this will help to avoid your database overloading with sync logs.
Regards,
AndreAndre FloresModeratorHello, Maria!
Thanks for letting us know, I am glad that the you have managed to resolve the issue 🙂
Regards,
AndreOctober 21, 2020 at 7:17 am in reply to: Automatically block an accommodation for n days after check-out date? #1019807Andre FloresModeratorHello there,
Thanks for the up-vote, currently our developers are working on implementing this feature in the plugin, so I hope we will see it soon.
Regards,
Andre - AuthorPosts