Forum Replies Created
- AuthorPosts
Andre Flores
ModeratorHello, Philip!
If you want to use Checkout Fields add-on, you may add a checkbox field, so your Guests specify whether they have children under 7 years old and and another select field below to allow your Guests to select the number of children under 7 they have, however, this will not affect the capacity, so your client will only have this as an information.
Regards,
AndreOctober 26, 2020 at 7:57 am in reply to: Option to only have deposits for bookings that are more than 6 weeks away #1021473Andre Flores
ModeratorHello, Karl!
The Payment Request plugin allows to send out manual or automatic e-mails with payment link to pay the remaining balance due – it suits perfectly when your Guests pay the deposit first.
If you would like to have your Guests paying the deposit when they book beforehand and the full amount when it is close to the check-in date, you may configure this using default Hotel Booking functionality – it is available in the plugin starting from version 3.8.3: https://prnt.sc/v6vr48.Regards,
AndreAndre Flores
ModeratorHello, Philip!
There is no exact option in the Hotel Booking plugin to achieve this, however, we do have a workaround which may work out for you. First of all, you will need to create each room/spot as an accommodation type, as well as have the whole camp also created as a separate accommodation type (9 accommodations types in total). You will need to sync your accommodation types calendars between each other, however, you may still need to control the process manually in order to make sure everything works in tact. Check this article for more details on how to do that.
Regards,
AndreAndre Flores
ModeratorHello, Joceyl!
The shortcode allows to display availability for a single accommodation type only, there is no way to include several ID’s to the shortcode.
Using this shortcode will return search results for the specific accommodation type only, there is no option to have all the accommodation types displayed in the search results showing available/blocked accommodations for selected dates, unfortunately.Regards,
AndreAndre Flores
ModeratorHello, Ryan!
You should navigate to Accommodation ->Settings ->License and make sure you have the Hotel Booking plugin license inserted and activated there. You may find the plugin license in your personal MotoPress account by clicking the “View Licenses” link next to the plugin purchase.
Regards,
AndreOctober 23, 2020 at 10:14 am in reply to: Is there a way I can remove the links on amenities #1020798Andre Flores
ModeratorHello, Karl!
You are most welcome, I am glad I could help.
Regards,
AndreAndre Flores
ModeratorHello, Andy!
The solution provided is for displaying price per night even when the Minimum stay rule is set to 3 nights. The solution should be still valid.
Regards,
AndreOctober 23, 2020 at 8:14 am in reply to: Couple of bugs – Gallery images shrink and price calculation is wrong #1020748Andre Flores
ModeratorHello, Andy!
Your request #31165 is already taken care of, kindly expect an e-mail with further directions shortly.
Regards,
AndreAndre Flores
ModeratorHello, Martina!
Please note that on the Search Results page base prices for your accommodation types are displayed – there is also a note that “prices start at”, so it gives your Guests a hint that the price may vary. When you confirm the booking, the price is displayed according to the selected number of adults/children and may differ from the ones on the Search Results page – this is how it should work.
Regards,
AndreAndre Flores
ModeratorHello, Mirjana!
Please note that in case the plugin is built in the theme it can be updated only along with the theme itself. It usually takes our developers some time to update the theme in order to make sure everything is in tact.
Unfortunately, there is no exact time frame on when the theme will be updated, since our developers are currently busy with other priority tasks. If you do not want to wait for the theme update, I would suggest that you consider purchasing a Hotel Booking plugin license separately, in order to receive automatic plugin updates regardless of the theme version.Regards,
AndreOctober 23, 2020 at 7:32 am in reply to: Using mphb_rooms shortcode – how can I have image to the left? #1020728Andre Flores
ModeratorHello, Ian!
If you are using Divi and placing modules side-by-side, then most likely some additional CSS changes are required in order to make both modules look aligned. I would recommend that you submit a request to our Help Desk providing your website URL and a temporary access to WordPress dashboard (if needed), so we take a closer look at the issue.
Regards,
AndreAndre Flores
ModeratorHello, Karl!
If you would like to edit the Checkout page layout, you will need to perform changes by overriding plugin PHP code in your theme. You may find the code for the Checkout page in the checkout-view.php file under /wp-content/plugins/motopress-hotel-booking/includes/views/shortcodes/ directory.
Regards,
AndreAndre Flores
ModeratorHello, Karl!
First of all navigate to Calendar Sync Status tab at the top admin bar and make sure to delete all the logs there, Once it is done, navigate to Accommodation ->Settings and set the Automatically delete logs older than option to “Day/Week” – this will help to avoid your database overloading with sync logs as it often causes issues with syncing.
If the issue persists, submit your request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.Regards,
AndreOctober 21, 2020 at 7:44 am in reply to: Apply coupons only if payment amount is more than X #1019822Andre Flores
ModeratorHello there,
Thanks for the feedback, we will keep it in mind 🙂
Regards,
AndreAndre Flores
ModeratorHello, Kush!
In order to change the layout of single accommodation type pages you will need to either edit code or use one of the page builders and fill in the page content with shortcodes/blocks/widgets. Check this article on how to edit single accommodation type pages.
Regards,
Andre- AuthorPosts