Andre Flores

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Viewing 15 posts - 1,411 through 1,425 (of 1,921 total)
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  • in reply to: Is there a way I can remove the links on amenities #1020798
    Andre Flores
    Moderator

    Hello, Karl!

    You are most welcome, I am glad I could help.

    Regards,
    Andre

    in reply to: Minimum stay rule: Display price per night #1020750
    Andre Flores
    Moderator

    Hello, Andy!

    The solution provided is for displaying price per night even when the Minimum stay rule is set to 3 nights. The solution should be still valid.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Andy!

    Your request #31165 is already taken care of, kindly expect an e-mail with further directions shortly.

    Regards,
    Andre

    in reply to: I need to change the price format #1020735
    Andre Flores
    Moderator

    Hello, Martina!

    Please note that on the Search Results page base prices for your accommodation types are displayed – there is also a note that “prices start at”, so it gives your Guests a hint that the price may vary. When you confirm the booking, the price is displayed according to the selected number of adults/children and may differ from the ones on the Search Results page – this is how it should work.

    Regards,
    Andre

    in reply to: Checkout brakedown price translation problem #1020731
    Andre Flores
    Moderator

    Hello, Mirjana!

    Please note that in case the plugin is built in the theme it can be updated only along with the theme itself. It usually takes our developers some time to update the theme in order to make sure everything is in tact.
    Unfortunately, there is no exact time frame on when the theme will be updated, since our developers are currently busy with other priority tasks. If you do not want to wait for the theme update, I would suggest that you consider purchasing a Hotel Booking plugin license separately, in order to receive automatic plugin updates regardless of the theme version.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Ian!

    If you are using Divi and placing modules side-by-side, then most likely some additional CSS changes are required in order to make both modules look aligned. I would recommend that you submit a request to our Help Desk providing your website URL and a temporary access to WordPress dashboard (if needed), so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Where to change payment and booking site? #1020725
    Andre Flores
    Moderator

    Hello, Karl!

    If you would like to edit the Checkout page layout, you will need to perform changes by overriding plugin PHP code in your theme. You may find the code for the Checkout page in the checkout-view.php file under /wp-content/plugins/motopress-hotel-booking/includes/views/shortcodes/ directory.

    Regards,
    Andre

    in reply to: Calendar not syncing #1020723
    Andre Flores
    Moderator

    Hello, Karl!

    First of all navigate to Calendar Sync Status tab at the top admin bar and make sure to delete all the logs there, Once it is done, navigate to Accommodation ->Settings and set the Automatically delete logs older than option to “Day/Week” – this will help to avoid your database overloading with sync logs as it often causes issues with syncing.
    If the issue persists, submit your request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Apply coupons only if payment amount is more than X #1019822
    Andre Flores
    Moderator

    Hello there,

    Thanks for the feedback, we will keep it in mind 🙂

    Regards,
    Andre

    in reply to: Accommodation type layout #1019821
    Andre Flores
    Moderator

    Hello, Kush!

    In order to change the layout of single accommodation type pages you will need to either edit code or use one of the page builders and fill in the page content with shortcodes/blocks/widgets. Check this article on how to edit single accommodation type pages.

    Regards,
    Andre

    in reply to: Accommodation page URL #1019819
    Andre Flores
    Moderator

    Hello, Del!

    It would be more convenient if you submit a request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Theme Update for Hotel Booking 3.8.3 #1019817
    Andre Flores
    Moderator

    Hello, Mirjana!

    Thank you for your feedback, it is much appreciated. I am following your concerns and must say that we are planning to update our themes in order to keep the Hotel Booking plugin up-to-date as well, however, it takes some time for our developers to update the theme and make sure everything works in tact. They are currently busy with other priority tasks and will be able to get back to themes updates later. Once there are any news regarding this matter, I will immediately let you know.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Kean!

    If you would like to delete some specific sync logs, the best option would be doing it manually under Calendar Sync Status tab: https://prnt.sc/v3m19e. Basically, keeping these logs is not required and it is recommended to set the Automatically delete sync logs older than option under Accommodation ->Settings to “Day/Week” – this will help to avoid your database overloading with sync logs.

    Regards,
    Andre

    in reply to: Where do I enable the single room rating #1019808
    Andre Flores
    Moderator

    Hello, Maria!

    Thanks for letting us know, I am glad that the you have managed to resolve the issue 🙂

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there,

    Thanks for the up-vote, currently our developers are working on implementing this feature in the plugin, so I hope we will see it soon.

    Regards,
    Andre

Viewing 15 posts - 1,411 through 1,425 (of 1,921 total)