Andre Flores

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Viewing 15 posts - 1,891 through 1,905 (of 1,932 total)
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  • in reply to: Installs but HTTP 500 Server Error on Activation #937938

    Hi there!

    I have found your request in our ticket system regarding this matter and looks like the issue no longer persists.
    Please confirm that we can consider this topic as resolved.

    Regards,
    Andre

    in reply to: Apple Pay via Stripe? #937929

    Hi, Paul!

    Thank you for understanding. I have already passed the request to our developers, we will see how many users want to have this feature in Hotel Booking.

    Regards,
    Andre

    in reply to: Ideal payment not working #937472

    Hi, Bart!

    I have tested Stripe payments carefully, including iDEAL method, and it worked fine.
    Make sure to set up Webhooks in your Stripe account under Developers ->Webhooks tab: https://prnt.sc/rqxvoe. The generated URL you see on the screenshot (hidden) should be inserted to the “Webhook Secret” field in Stripe configuration page: https://prnt.sc/rqxysc – otherwise, iDEAL will not work.
    Also, make sure to set up following Event types for your webhooks in Stripe account: https://prnt.sc/rqxzwx.
    I hope this helps.

    Regards,
    Andre

    in reply to: Review add-on – gravatar images #937453
    This reply has been marked as private.
    in reply to: Ideal payment not working #936985

    Hi, Bart!

    I have passed the issue for further investigation to our developers. Once there is any information regarding this matter, I will immediately let you know in this topic.

    Regards,
    Andre

    in reply to: Apple Pay via Stripe? #936960

    Hi, Paul!

    Currently Stripe payment gateway integrated in Hotel Booking plugin includes following payment methods:

      Bancontact
      iDEAL
      Giropay
      SEPA Direct Debit
      SOFORT

    Unfortunately, Apple Pay is not available at the moment, however, if there are similar requests from other users regarding this matter, we will definitely consider adding this feature to one of future plugin updates.
    Anyone who needs this feature as well, feel free to let me know by commenting this topic.

    Regards,
    Andre

    in reply to: Upcoming WordPress 5.4 #936944

    Hi, Lai!

    Sure, our team is aware of the new WordPress release and we are ready for it. You may be sure there will be no problems updating WordPress to the latest version, our products will still remain 100%-compatible with the version 5.4.

    Regards,
    Andre

    in reply to: Review add-on – gravatar images #936410

    Hi, Lai!

    The Gravatar image suggests the visitor who leaves a review uses e-mail address, associated with his WordPress.com account: https://prnt.sc/rpjbjq. I’ve just used e-mail address, associated with my WordPress.com account and my Gravatar image has displayed automatically.

    Regards,
    Andre

    in reply to: Payment method says “stripe” #936407

    Hi, Bart!

    Unfortunately, there is no way to make the title changed depending on payment method your Customer uses, since they all are within Stripe payment gateway: https://prnt.sc/rpj3sh. As an option you may include all the available payment methods in title, e.g. Credit card/iDEAL/Giropay.

    Regards,
    Andre

    in reply to: Payment method says “stripe” #934862

    Hi, Bart!

    You may easily change the payment method title using Loco Translate. Navigate to Loco Translate ->Plugins ->Hotel Booking – find your website language or add it if it is not there, and edit its translations. Use the search field to find desired string and add a translation to it – this will change the payment method title.

    Regards,
    Andre

    in reply to: Translation for Hotel Booking Checkout Fields #934858

    Hi, Samuel!

    I am glad that the issue has been resolved, thank you for letting us know!

    If you have a multilingual website, we do recommend using WPML, indeed, as it is 100%-compatible with our products.
    We also recommend using Loco Translate in case you have a single language on the website and want to change some titles/text.

    Regards,
    Andre

    in reply to: No thumbnail image showing when share Brooklium theme website link #934459

    Hi there!

    Thank you for sharing your insights, it is much appreciated! I am sure this information will be useful to other users with similar issue.

    Regards,
    Andre

    in reply to: No thumbnail image showing when share Brooklium theme website link #934029

    Hi there!

    Thanks for letting us know, it is much appreciated. If you share the plugin name you are using to handle this issue, that would also be great.

    Best regards,
    Andre

    in reply to: why can we not change the date on a booking? #933601

    Hi there!

    Thank you all for your votes, I have noted them and passed to our developers. Once there is any update from them, I will let you all know in this topic.

    Best regards,
    Andre

    in reply to: PMS Lodgify connection #933595

    Hi, Charles!

    The Hotel Booking plugin supports the International standard of calendar synchronization – iCalendar (iCal). You should contact Lodgify and find out whether it supports iCal. Fore more details check this article.

    Best regards,
    Andre

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