[Andre Flores]

Hi, Kerry!

Our developers are currently busy with other priority tasks, so this feature request is on hold at the moment. We are collecting up-votes from other users in order to learn how popular this request is, and currently there are only a few. Once there are any updates, we will immediately let you know.

Regards,
Andre

[Andre Flores]

Hello, Gabriela!

In your case I would also recommend turning off the “Enable search form to recommend the best set of accommodations according to a number of guests.” option under Accommodation ->Settings – this will disable recommendations and allow your Guests to choose the best option for them: https://prnt.sc/t5ffla.

Regards,
Andre

[Andre Flores]

Hi, Ryan!

Thank you for sharing your experience, perhaps there were temporary issues on AirBnB end. Let’s see if AirBnB support team reaches you with the feedback.

Regards,
Andre

[Andre Flores]

Hi, Jo!

The temporary domain and non-secured URL may be the issue, you should consult about this with AirBnB support team. You may also try registering your own free demo at: https://hbdemo.getmotopress.com and try syncing Demo calendar with AirBnB to find out whether your temporary website URL is the issue.

Regards,
Andre

[Andre Flores]

Hello, Jo!

The full process on how to sync Hotel Booking with AirBnB is described in this article.

Best regards,
Andre

[Andre Flores]

Hi, Ryan!

I am glad that you have managed to resolve the issue. Do not hesitate to ask more questions if there are any.

Regards,
Andre

[Andre Flores]

Hi, Maryam!

You are most welcome! 🙂

Regards,
Andre

[Andre Flores]

Hi, Santiago!

You may consider using our great Checkout Fields ad-on in order to create additional fields for all the guests personal information on the Checkout page.
Alternatively, you may ask your Guests to provide this information in “Notes” field.

Regards,
Andre

[Andre Flores]

Hello, Gabriela!

You may configure up to 14 terms and apply them to all the accommodation types. For example, if your accommodations can be booked for maximum of 4 guests, then you may apply 5, 6, 7,…, 14 terms to all the accommodations, so when your Guests look for accommodations for more, than 4 persons, they get all of them in search results – in this way they will be able to book several ones to match their number of guests.

Regards,
Andre

[Andre Flores]

You are most welcome!

[Andre Flores]

Hi, Kean!

(1) Unfortunately, there is no such option, since maximum number of guests the service can be applied to depends on the capacity parameter, otherwise, the plugin would not “understand”, how many persons the service can be applied to.

(2) Currently there is no such option, however, we do have such a feature request already. If there are more similar requests from other users, we will consider adding this option to one of plugin future updates.
As an option you may add a note to your Guests about the special price, if they book accommodations A and C. If you do not use online payments, you will be able to create a special coupon code and apply it to the booking manually in your Dashboard for such Guests.

Regards,
Andre

[Andre Flores]

Hello, Maryam!

The “Hide reservation forms and buttons” hides buttons and forms on single accommodation type pages. You may hide them on Search Results page as well by adding the following code under Appearance ->Customize ->Additional CSS:

.button.mphb-button.mphb-recommendation-reserve-button {
	display: none;
}
.mphb-reserve-room-section .button.mphb-button.mphb-book-button {
	display: none;
}

Regards,
Andre

[Andre Flores]

Hi, Gabriel!

This is how search results work by default in the plugin. If you would like to get search results according to the number of guests only, check this article with a workaround on how to achieve this.

Regards,
Andre

[Andre Flores]

Hello, Sabrina!

The automatic syncing with Google calendar should work fine, try decreasing the Interval option under Accommodation ->Settings, so the syncing occurs more often, e.g. “Once Hourly” or “Twice an Hour”.
If this does not help, feel free to submit a request to our Help Desk, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hi, Kean!

You are most welcome!

Regards,
Andre

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