"Sorry, but no booking was found."

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #842008
    Shawn DeWolfe
    Participant

    Where is the documentation for how / where to place the checkout?

    When I used the shortcodes (below) on the Booking Confirmation page,

    
    [mphb_checkout]
    
    [mphb_payment_request_checkout]

    On the front end of the booking process, I get

    I get “Sorry, but no booking was found.”

    Where should the [mphb_payment_request_checkout] go for it to connect to the current order being booked?

    #842009
    Shawn DeWolfe
    Participant

    Here’s the page were the problem is showing itself –
    https://victoriaharbourmicroloft.com/accommodation/micro-loft-218/

    #848517
    J. Davis
    Keymaster

    Hi Shawn,

    Thank you for your question. You should place just [mphb_checkout] shortcode on Checkout page of Hotel Booking plugin.
    The other shortocde [mphb_payment_request_checkout] should be placed on other page where you would charge the rest of deposit. It can be placed if you use Payment Request addon only.

    best regards,
    J. Davis

    #1199985
    Fiona Lanzino
    Participant

    Hi – I have the same problem too – it just comes up with sorry, no booking was found. I bought the payment request plugin last week – what have I done wrong in the set up? 🙂

    #1200222
    Andre Flores
    Moderator

    Hello Fiona,

    You should make sure to create the Payment Request page with [mphb_payment_request_checkout] shortcode inside and assign it to corresponding option under Accommodation ->Settings ->Extensions ->Payment Request tab.
    Also check so you have a Checkout page with [mphb_checkout] shortcode created and assigned to corresponding option under Accommodation ->Settings ->General tab.
    If the issue persists, get back to me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at it.

    Regards,
    Andre

    #1622099
    Jeff DuBree
    Participant

    On our website we have accommodation bookings and a few tangible items. We use the payment request add on and Woocommerce payments. Our check out page does not have the [mphb_checkout] shortcode. It has [woocommerce_checkout]. Can the motopress shortcode be added to the same page to correct the no booking found message?

Viewing 6 posts - 1 through 6 (of 6 total)
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