The Appointment Booking Twilio Integration Addon Highlights
Connect the Twilio Integration addon, configure email sending options, and reach out to your customers & notify employees with automated SMS messages.
Send SMS Before & After Appointments
You can automate not only essential appointment notifications, like confirmations or cancelations, but also marketing and promotional messages, alerts, and custom notifications.
The addon allows you to designate when these SMS messages will be sent, such as at a certain time or a certain number of hours or days before or after an appointment.
Several Email Sender Options
From which phone number can your clients receive SMS? You have several options of adding a sender number:
- your own number verified by Twilio.
- Twilio-issued phone numbers.
- via a custom Twilio Messaging Service SID to consolidate long-code numbers, add business names, and more.
- via a special shortcode for sending high-volume or time-sensitive messages.
Send SMS to Employees & Customers
Not only can you conveniently reach out to your clients with SMS, but you can also choose to send notifications to website admins, employees, customers, or even manually added phone numbers.
Thanks to editable templates, you can add a custom text content and automated tags for every SMS notification.
Full International Number Format
The Appointment Booking Twilio Integration add-on includes a phone number field that uses an integrated list of international phone numbers to improve validation.
This not only makes it faster and easier for clients to submit their numbers via the booking form, but also reduces errors caused by typos.
More features of the Appointment Booking Twilio Integration Addon:
- Set the exact sending time or in how many hours/days before or after appointments an SMS must be sent.
- Pre-set country code in the booking form sourced from your plugin general settings.
- Add employees’ phone numbers.
- The ability to test SMS sending.
- A log of successful and failed SMS notifications.
- Appointment Booking 1.17.0 or greater
- Twilio account