Andre Flores

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Viewing 15 posts - 1,756 through 1,770 (of 1,921 total)
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  • in reply to: Sidebar on accommodation pages #965370
    Andre Flores
    Moderator

    Hello, Talha!

    I was able to replicate the issue on specific screen resolution. In order to fix it add the following CSS code under Appearance ->Customize ->Additional CSS:

    @media (min-width: 992px) and (max-width: 1469px) {
    .site .site-wrapper .site-footer .content-bottom-widgets {
    	margin: 0 auto;
    }}

    Regards,
    Andre

    Andre Flores
    Moderator

    Hi, Tilman!

    1). Got your point, you may use below code instead. The idea is to add .widget_mphb_rooms_widget class before category/amenities classes in order to have the rule applied to the sidebar widget only:

    .widget_mphb_rooms_widget .mphb-room-type-facilities .facility-in-room-safe {
    	display: none;
    }
    .widget_mphb_rooms_widget .mphb-room-type-categories {
    	display: none;
    }

    2). We have a similar feature request, I have added your up-vote to it as well, and in case there are more requests from other users, we will consider adding this option in one of plugin future updates.

    3). There is no such feature request, however, we will keep this in mind for the future.

    4). I am glad it helped.

    5). Thanks for the feedback.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Jason!

    Thanks for your up-vote, it has been added to the initial request.

    Regards,
    Andre

    in reply to: Sidebar on accommodation pages #964914
    Andre Flores
    Moderator

    Hello, Talha!

    Does this happen on specific screen resolution? I have checked your Home page and the footer looks fine: https://prnt.sc/sx2p3u. Let me know if you have managed to resolve the issue.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Tilman!

    1). Do you mean that by hiding parameters titles in the Accommodation Type widget you have also got them hidden on the accommodation type detailed pages? I have checked it and it was not the case on my end. Make sure you are using the following CSS rule to hide titles in widget specifically:

    .mphb-widget-room-type-attributes .mphb-attribute-title {
    	display: none;
    }

    2). You may have available rates displayed on any page by adding [mphb_rates] shortcode, so your Guests could see available rates for specific accommodation types. Choosing among available rates before going to checkout is not an option, unfortunately, however, you may enable “Skip search results page and enable direct booking from accommodation pages.” option under Accommodation ->Settings in order to allow your Guests to proceed to checkout right after selecting desired check-in/check-out dates. This will allow avoiding an additional step for your Guests and choosing desired rate without checking search results once again.

    3). Unfortunately, this is not an option as well, however, again, you may use [mphb_services] shortcode to list all or specific services on any desired page, so your Guests could see which ones are available

    4). Are you referring to these elements spacing? https://prnt.sc/sx2e7v If so, you may add more spacing there by adding the following code under Appearance ->Customize ->Additional CSS:

    body.single .mphb_room_type .single-room-reservation-form .mphb-reserve-btn-wrapper {
    	margin-bottom: 2.5rem;
    }

    5). There are several ways of eiting accommodation type (single) pages, you may check them all in this article.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Giovanni!

    The error usually means that there is something wrong with the export link itself. Make sure there are no spaces before/after the link when you paste it to Booking/VRBO interface. Also, register a free demo and try pasting its export link to your booking platform, in order to find out if the issue is related to your website iCal link specifically.
    If the issue persists, do not hesitate to submit a request to our Help Desk.

    Regards,
    Andre

    in reply to: Stripe payment testing and fees #964386
    Andre Flores
    Moderator

    Hello, Patrick!

    1). You may use testing credit card numbers in order to check how it works, you will find them here. In order to be able to use Stripe payments, other than credit card, you should make sure to set up Webhooks. Check this article on how to do that properly.

    2). Unfortunately, there is no such option by default. There are native customer e-mails in Hotel Booking plugin, which are sent regardless of the payment method. Your Customers may also get the e-mails/notifications from payment platforms separately, however, it is not controlled by the Hotel Booking engine.

    3). Such option is not available within default plugin functionality. If there is an additional fee charged by Stripe, you will need to add a note to your Guests, so they are aware of it before proceeding with the payment.

    Regards,
    Andre

    in reply to: Alpen House Top Bar Email Should be in One Line #964383
    Andre Flores
    Moderator

    Hello, Talha!

    Add the following code under Appearance ->Customize ->Additional CSS:

    @media (min-width: 992px){
    #menu-item-178 a {
    	width: 65px;
    }}

    This will make the e-mail displayed in one line: https://prnt.sc/swf4pr.

    Regards,
    Andre

    in reply to: Guest Account Registration #964375
    Andre Flores
    Moderator

    Hi, Aaron!

    Thanks for your up-vote, I have added it to the existing feature request.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Kerry!

    In order to assist you with styling, I will need the live example. Kindly submit your request to our Help Desk providing your website URL and temporary access to WordPress dashboard (optional).

    Regards,
    Andre

    in reply to: Site not secure due to availability search #964363
    Andre Flores
    Moderator

    Hello, Andor!

    As far as I know the issue has been resolved in ticket #27257. The issue was caused by non-secured (HTTP) image link included in one of CSS rules under your Themify custom CSS section.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello, Aaron!

    I am glad that you have managed to resolve the issue. It would be appreciated if your share your solution with other users, in case they face the same issue.

    Regards,
    Andre

    in reply to: Not seeing “Details” configuration #964352
    Andre Flores
    Moderator

    Hello, Jim!

    The “Details” section you can see in the documentation is a screenshot of the front-end, not the back-end. It is added in the documentation, so you could see how the section looks like on your website depending on capacity configuration.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hi, Aaron!

    Thanks, we will check your request in more details and help you to resolve it.

    Regards,
    Andre

    in reply to: Luviana general questions #963155
    Andre Flores
    Moderator

    Hello, Prenesh!

    Unfortunately, there is no option to categorize seasons or rates by default.
    As for the shortcode, you should make sure to replace 999 with your accommodation type ID. You may get the ID by navigating to Accommodation ->Accommodation Types and hovering the desired accommodation type.
    I would ask that you submit a request to our Help Desk regarding issues with 2021 season and errors you have got.

    Regards,
    Andre

Viewing 15 posts - 1,756 through 1,770 (of 1,921 total)