Andre Flores

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Viewing 15 posts - 1,486 through 1,500 (of 1,926 total)
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  • in reply to: Remove Review on each accomodation #1012832
    Andre Flores
    Moderator

    Hello, Christelle!

    I would recommend that you use the Disable Comments plugin and mark the “Accommodation Types” in the plugin settings under Settings ->Disable Comments tab to have reviews disabled on accommodation type pages only.

    Regards,
    Andre

    in reply to: Automatic sync with google calendar iCal doesn’t work #1011986
    Andre Flores
    Moderator

    Hello, Monica!

    Thank you for your feedback, I am glad that everything works fine now!
    It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.
    Thank you in advance!

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there!

    Thank you all for your up-votes, they have been counted. If there are any updates regarding this matter, I will let you know.

    Regards,
    Andre

    in reply to: accommodation type layout #1011982
    Andre Flores
    Moderator

    Hello, Maria!

    I am afraid there is no quick solution to your request, since it requires significant changes in the plugin core code. We will keep your request in mind and in case there are more similar requests from other users, we will consider implementing a solution to one of the plugin future updates.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there!

    Thank you all for your feedback, it is indeed much appreciated. I am following your concerns regarding this feature importance. Currently our developers are working on another (the most popular) feature request – generating invoices, so it is already in progress. As for the booking window feature, I believe it is the next one for our developers to work on, it is already in their to-do list, so they should start working on it shortly.
    Thank you for your comprehension.

    Regards,
    Andre

    in reply to: Automatic sync with google calendar iCal doesn’t work #1011535
    Andre Flores
    Moderator

    Hello, Monica!

    Please note that it may take up to 12 hours for the Google Calendar to update after the synchronization, check this thread for more details.
    Make sure to follow steps described in this topic on how to sync your Hotel Booking calendar with Google calendar.

    Regards,
    Andre

    in reply to: Future Bookings Discount #1011527
    Andre Flores
    Moderator

    Hello, Paul!

    Thank you for your up-vote, it has been counted as well.

    Regards,
    Andre

    in reply to: MPHB Calendar Synch Anomaly #1011526
    Andre Flores
    Moderator

    Hello, Thomas!

    Thank you for cooperation, it is much appreciated.

    Regards,
    Andre

    in reply to: Not changing Expired to Abandoned #1011525
    Andre Flores
    Moderator

    Hello, Tero!

    Got your point, thank you for clarification. That is correct, if the confirmation mode set to “By customer via email”, then the booking status becomes “Abandoned” if the user does not confirm the booking within set time frame. Check your Approval Time for User option under Accommodation ->Settings ->General, it may be set to large value, which causes the booking status to not change to “Abandoned” soon: https://prnt.sc/ur27m3.

    Regards,
    Andre

    in reply to: accommodation type layout #1011519
    Andre Flores
    Moderator

    Hello, Maria!

    The option would be to use Developer Mode and fill in the empty canvas – you will be able to create a single template for all the accommodation types, however, you will need to fill in the ID’s for each accommodation type separately. Unfortunately, there is no option to load the ID automatically depending on the accommodation type you are editing.

    Regards,
    Andre

    in reply to: Calendar synchronization #1011517
    Andre Flores
    Moderator

    Hello, Sebastian!

    You are most welcome. It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.
    Thank you in advance!

    Regards,
    Andre

    in reply to: Calendar synchronization #1010588
    Andre Flores
    Moderator

    Hello, Sebastian!

    I have double-checked with our developers and they confirmed that the option from this reply works fine. I would recommend that you contact your hosting provider regarding this matter, they should be able to assist.

    Regards,
    Andre

    in reply to: Hotel Booking and Elementor Issues since Elementor Update 3.x #1010581
    Andre Flores
    Moderator

    Hello, Oliver!

    There is a known issue after Elementor update, which is weirdly related to the WordPress admin bar. Try navigating to Users ->Profile and clear the “Show Toolbar when viewing site” checkbox. Once it is done, check whether the issue is resolved.
    This is a temporary solution and we are currently working on finding out whether the issue is on our or Elementor end. If the issue persists, submit your request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Cron job #1010578
    Andre Flores
    Moderator

    Hello, Larry!

    There is no need to set-up a cron job, the e-mails are sent automatically according to the set number of days before/after check-in/check-out date in the Notifier settings under Bookings ->Notifications tab.
    If you do not receive notifications for some reason, I would recommend that you set-up SMTP on your website, e.g. by using the Post SMTP Mailer/Email Log plugin.

    Regards,
    Andre

    in reply to: Not changing Expired to Abandoned #1010576
    Andre Flores
    Moderator

    Hello, Tero!

    Do you mean that the bookings with the expired payment time do not have their status changed to “Abandoned”? I have just tested it on my local installation and the status is automatically changed to “Abandoned” immediately after the time set to provide payment expires.
    If the issue exists on your end, feel free to submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

Viewing 15 posts - 1,486 through 1,500 (of 1,926 total)