Forum Replies Created
- AuthorPosts
Andre Flores
ModeratorHello, Christelle!
I would recommend that you use the Disable Comments plugin and mark the “Accommodation Types” in the plugin settings under Settings ->Disable Comments tab to have reviews disabled on accommodation type pages only.
Regards,
AndreOctober 2, 2020 at 6:23 am in reply to: Automatic sync with google calendar iCal doesn’t work #1011986Andre Flores
ModeratorHello, Monica!
Thank you for your feedback, I am glad that everything works fine now!
It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.
Thank you in advance!Regards,
AndreOctober 2, 2020 at 6:18 am in reply to: Payment Request – No automatic email sent to customer after payment #1011985Andre Flores
ModeratorHello there!
Thank you all for your up-votes, they have been counted. If there are any updates regarding this matter, I will let you know.
Regards,
AndreAndre Flores
ModeratorHello, Maria!
I am afraid there is no quick solution to your request, since it requires significant changes in the plugin core code. We will keep your request in mind and in case there are more similar requests from other users, we will consider implementing a solution to one of the plugin future updates.
Regards,
AndreOctober 1, 2020 at 7:50 am in reply to: Automatically block an accommodation for n days after check-out date? #1011538Andre Flores
ModeratorHello there!
Thank you all for your feedback, it is indeed much appreciated. I am following your concerns regarding this feature importance. Currently our developers are working on another (the most popular) feature request – generating invoices, so it is already in progress. As for the booking window feature, I believe it is the next one for our developers to work on, it is already in their to-do list, so they should start working on it shortly.
Thank you for your comprehension.Regards,
AndreOctober 1, 2020 at 7:34 am in reply to: Automatic sync with google calendar iCal doesn’t work #1011535Andre Flores
ModeratorAndre Flores
ModeratorHello, Paul!
Thank you for your up-vote, it has been counted as well.
Regards,
AndreAndre Flores
ModeratorHello, Thomas!
Thank you for cooperation, it is much appreciated.
Regards,
AndreAndre Flores
ModeratorHello, Tero!
Got your point, thank you for clarification. That is correct, if the confirmation mode set to “By customer via email”, then the booking status becomes “Abandoned” if the user does not confirm the booking within set time frame. Check your Approval Time for User option under Accommodation ->Settings ->General, it may be set to large value, which causes the booking status to not change to “Abandoned” soon: https://prnt.sc/ur27m3.
Regards,
AndreAndre Flores
ModeratorHello, Maria!
The option would be to use Developer Mode and fill in the empty canvas – you will be able to create a single template for all the accommodation types, however, you will need to fill in the ID’s for each accommodation type separately. Unfortunately, there is no option to load the ID automatically depending on the accommodation type you are editing.
Regards,
AndreAndre Flores
ModeratorHello, Sebastian!
You are most welcome. It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.
Thank you in advance!Regards,
AndreAndre Flores
ModeratorHello, Sebastian!
I have double-checked with our developers and they confirmed that the option from this reply works fine. I would recommend that you contact your hosting provider regarding this matter, they should be able to assist.
Regards,
AndreSeptember 29, 2020 at 6:47 am in reply to: Hotel Booking and Elementor Issues since Elementor Update 3.x #1010581Andre Flores
ModeratorHello, Oliver!
There is a known issue after Elementor update, which is weirdly related to the WordPress admin bar. Try navigating to Users ->Profile and clear the “Show Toolbar when viewing site” checkbox. Once it is done, check whether the issue is resolved.
This is a temporary solution and we are currently working on finding out whether the issue is on our or Elementor end. If the issue persists, submit your request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.Regards,
AndreAndre Flores
ModeratorHello, Larry!
There is no need to set-up a cron job, the e-mails are sent automatically according to the set number of days before/after check-in/check-out date in the Notifier settings under Bookings ->Notifications tab.
If you do not receive notifications for some reason, I would recommend that you set-up SMTP on your website, e.g. by using the Post SMTP Mailer/Email Log plugin.Regards,
AndreAndre Flores
ModeratorHello, Tero!
Do you mean that the bookings with the expired payment time do not have their status changed to “Abandoned”? I have just tested it on my local installation and the status is automatically changed to “Abandoned” immediately after the time set to provide payment expires.
If the issue exists on your end, feel free to submit a request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at the issue.Regards,
Andre- AuthorPosts