Forum Replies Created
- AuthorPosts
- October 6, 2020 at 6:19 am in reply to: How does OTA Sync work with multiple rooms per accomodation? #1013383
Andre Flores
ModeratorHello, Paul!
If you have several rooms within a single accommodation type, most likely you will not be able to sync it properly, since there is an option to only insert a single iCal link at Booking.com or Expedia, while each accommodation (room) in Hotel Booking plugin has its own iCal link. In order to sync it properly you would need to have a separate property for each room created at third-party platforms.
Regards,
AndreOctober 6, 2020 at 6:07 am in reply to: How to change the size of the logo and others things #1013376Andre Flores
ModeratorHello, Sarah!
In order to make the logo wider you will need to perform some CSS changes, e.g. adding the following code under Appearance ->Customize ->Additional CSS:
@media (min-width: 1200px) { .logo-wrapper { width: 300px; }}You may use any desired value instead of 300px.
As for the availability search, I have checked it locally and it works fine on my end. Make sure the ID is correct, as well as the accommodation type you would like to have the form displayed for have at least 1 accommodation assigned to it and rates configured properly. For more details kindly check this article.Regards,
AndreAndre Flores
ModeratorHello, Joceyl!
The general availability search form added via [mphb_availability_search] shortcode shows the overall availability for all the accommodation types you have got on your website – it should allow your guests selecting any desired dates in order to find out if any accommodations are available, therefore, there is no option to have booked/blocked dates displayed as unavailable there.
However, you may use [mphb_availability id=”777″] shortcode to display the availability of specific accommodation type (“777” is the accommodation type ID) – it allows displaying booked/blocked dates as unavailable in the search calendar.Regards,
AndreAndre Flores
ModeratorHello, Florian!
In order to change the header background color add the following code under Appearance ->Customize ->Additional CSS:
.site-header::before { background: #fff; }Replace #fff with any desired color.
As for the page header, you may disable it by setting the Home page template to “Canvas”: https://prnt.sc/utaldv.Regards,
AndreAndre Flores
ModeratorHello, David!
The slider on the Home page is displayed via Home page child pages: https://prnt.sc/utad7o. In order to disable the slider and use a static image you may simply unpublish all the child pages but one – this will make a single image displayed instead of the slider: https://prnt.sc/utae20. In order to replace the image and the text you will need to change the Featured Image and the excerpt of the child page itself: https://prnt.sc/utagzh.
Regards,
AndreOctober 5, 2020 at 6:52 am in reply to: MPHB Flexslider does not display images with WordPress 5.5 lazy load #1012834Andre Flores
ModeratorHello, Adrian!
Thank you for posting this topic, the issue has indeed occurred since WordPress 5.5 and can be resolved by installing “Disable Lazy Loading” plugin. We have also fixed the issue in the latest Hotel Booking plugin update (v. 3.8.5), so users with Hotel Booking license purchased may simply update the plugin to the latest version in order to avoid the described issue from happening.
Regards,
AndreAndre Flores
ModeratorHello, Christelle!
I would recommend that you use the Disable Comments plugin and mark the “Accommodation Types” in the plugin settings under Settings ->Disable Comments tab to have reviews disabled on accommodation type pages only.
Regards,
AndreOctober 2, 2020 at 6:23 am in reply to: Automatic sync with google calendar iCal doesn’t work #1011986Andre Flores
ModeratorHello, Monica!
Thank you for your feedback, I am glad that everything works fine now!
It would be much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.
Thank you in advance!Regards,
AndreOctober 2, 2020 at 6:18 am in reply to: Payment Request – No automatic email sent to customer after payment #1011985Andre Flores
ModeratorHello there!
Thank you all for your up-votes, they have been counted. If there are any updates regarding this matter, I will let you know.
Regards,
AndreAndre Flores
ModeratorHello, Maria!
I am afraid there is no quick solution to your request, since it requires significant changes in the plugin core code. We will keep your request in mind and in case there are more similar requests from other users, we will consider implementing a solution to one of the plugin future updates.
Regards,
AndreOctober 1, 2020 at 7:50 am in reply to: Automatically block an accommodation for n days after check-out date? #1011538Andre Flores
ModeratorHello there!
Thank you all for your feedback, it is indeed much appreciated. I am following your concerns regarding this feature importance. Currently our developers are working on another (the most popular) feature request – generating invoices, so it is already in progress. As for the booking window feature, I believe it is the next one for our developers to work on, it is already in their to-do list, so they should start working on it shortly.
Thank you for your comprehension.Regards,
AndreOctober 1, 2020 at 7:34 am in reply to: Automatic sync with google calendar iCal doesn’t work #1011535Andre Flores
ModeratorAndre Flores
ModeratorHello, Paul!
Thank you for your up-vote, it has been counted as well.
Regards,
AndreAndre Flores
ModeratorHello, Thomas!
Thank you for cooperation, it is much appreciated.
Regards,
AndreAndre Flores
ModeratorHello, Tero!
Got your point, thank you for clarification. That is correct, if the confirmation mode set to “By customer via email”, then the booking status becomes “Abandoned” if the user does not confirm the booking within set time frame. Check your Approval Time for User option under Accommodation ->Settings ->General, it may be set to large value, which causes the booking status to not change to “Abandoned” soon: https://prnt.sc/ur27m3.
Regards,
Andre - AuthorPosts